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August 2023 by Kristi Ashton
This place is wonderful, very helpful in stressful times.
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May 2023 by J Mac
Avoid this office at all costs. They don't seem to understand what is generally expected of a professional services firm. Radha Pasari was assigned to me and after the first call in March and me uploading all required documents in *March* I never heard back from her. More than 20 calls to the office, multiple messages and emails were all ignored. It is May right now and I have asked for my file to be sent to another office. What an absolute joke/scam of an establishment. Stay away for your sanity. Radha has been an absolute insulting disappointment.
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May 2023 by Tricia Willis
Radha P. is fast, efficient, kind, patient and experienced. I literally trust her with my financial existence.
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April 2023 by Shmulik Mendelovich
I will return only if my current tax professional Radha Pasari will be there
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March 2023 by Herman Garcia
Everything was timely and professional make sure I had all the deductions we used the app for all the documents she had a sense of humor and it was very pleasant experience considering we were doing taxes second year I'm going to continue with Jyothi as I told her she's my tax lady for the years to come I don't mind paying the fee because it brings me peace of mind and that I know that it's taken care of once I walk out of the office.
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May 2022 by Aisha S
Ideally, I should give them 0 stars or even negative. I usually file my taxes myself every year. However, this year, my taxes were little complicated because of 1042-S and seeked H&R block.My preparer was Radha Pasari, and she has taken my account/routing details while filing for CA state tax return. I have been told that all the details are entered online and the tax board should be deducting the amount from my account when they process. Its over a month I submitted the tax return and I see no amount has been deducted from my account. So, I called CA Franchise Board to clarify and they mentioned that they haven't received any account details on my return and I have been accrued penalty and interests.When I called H&R block regarding the reimbursement, the tax attendant was rude and blames me that I should have verified all the details before sending the return. Finally, I ended up paying extra interest and penalty.DON'T CONSIDER H&R BLOCK FOR YOUR TAXES. ITS AN USELESS SERVICE (NOT TRUSTWORTHY) AND WILL GIVE YOU MORE HEADACHE.
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April 2022 by Dagmar Kunc
the work was very affiliated and to my surprise, after many years I met my former co-worker from a company I worked for.Thanks Karen
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March 2022 by Derek H.
My tax professional was not very responsive, often taking days or weeks to respond to my messages (even when I had a relatively urgent question). This was not aligned with the expectations I had when I decided to hire a tax professional. My tax professional sent my tax summary to a stranger's email address. Frankly, that is a gross violation of my privacy. There seemed to be some confusion about what my email address was. That is simply unacceptable in today's day and age. My email is on my user profile. Just use that.
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March 2022 by Kelly K.
I just had a HORRIBLE experience here with one of the tax accountants named KHALID KAZI at 1774 Miramonte Ave Ste V, Mountain View, CA 94040. I had scheduled a video appointment for today at 3 pm, which he was supposed to fulfill. I was really confused and frustrated when Khalid contacted me, and said he was unaware of our video appointment. He said he would try to get someone to work on my taxes, and call me back either today or another day. I asked if I could still have my taxes completed today, and he said "No". I told him this was not acceptable as I scheduled my appointment for today, and am very busy next week and can't afford to reschedule. After a lot of back and forth, he said "I CAN'T DEAL WITH YOU ANYMORE, AND NEED TO END THIS CALL." I told him he was being rude and unprofessional, and he followed with "WELL YOU'RE BEING VERY STUBBORN AND UNPROFESSIONAL YOURSELF!" I was so stunned by the way he was speaking to me, that I hung up the phone. The worst part of all of this is I couldn't get my taxes done today, which is forcing me to reschedule for next week which is hugely inconvenient as I'll be moving. How unfortunate to be inconvenienced by someone's mistake, and then have them be rude to you for it!
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June 2021 by Mark Meyers
they are really good at what they do. Always on time and very helpful!
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June 2021 by Priyansh Jaiswal
Tax pro I worked with misleaded me and I ended up running around in the last minute to finish my tax returns. Nightmare experience. - will not be taking service in the future.
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April 2021 by Paul Price
Radha Pasari, who has been doing our taxes for over ten years.
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April 2021 by Pavel Tcherniaev
I'm very happy with how Mike did my taxes.
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April 2021 by jesse
The miss I worked with this year was extremely hard to understand and a lot of the conversations were so broken I had to go in circles. I walked away feeling uncertain and uncomfortable not knowing what happened especially on such important tax year for me.
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April 2021 by William Keats
Great customer service! I have been working with the same person at H&R for over a decade and am happy to have that continuity continue.
