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October 2023 by Leahua P.
Their staff at this location is super helpful and professional. I was trying to find out if the store carries a specific brand for my Rottie. I gave them a call just to double check their inventory before I made my way to the store. Not only did the staff check but also had great customer service and patience with all of my questions over the phone. Thank you for making it easier for my family and I. We are first time pet owners so answering my little questions gave us clarity and comfort. Thank you
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July 2023 by Kristine F.
Kind staff! The wash your own dog area is a gem! There is a low cost vaccination clinic on the weekends. We really enjoy this location.
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November 2022 by MC C.
Great selection of pet food, toys and treats. It's the perfect sized pet food store where you can navigate it by scanning the space when you walk in and because it has a small footprint you can find a friendly employee right away to help you. The selection looks perfect for dogs and cats, not sure about reptiles, birds or amphibians.
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September 2022 by Khen R.
Today I was blown away by the excellent customer service with the two awesome ladies at this Miramonte location. First I was greeted properly and not just going through the motion by Tricia. I asked her for her opinion on what dog food I should buy to replace her outgrown food. She recommended me a brand but checked with her Manager Katie vice just shooting from the hip and just blow smoke up my you know what... They we're both very genuine in their approach and gave me plenty of options and even insured about their store policy about trying out their food. By the one of the best policies around. This store will have my business because my wife and I are loyal to any hood business. Please come by and visit this store.
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June 2022 by Jocelyn R.
Very convenient to shop. Go to spot for me. Friendly, love to take my dog with me here
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December 2021 by Stephanie Coca
I love this food and so does my furbaby
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November 2021 by Bec P.
my favorite pet store! I have a young dog who is terrified of men, and we're really working on him getting over his fear. The gentlemen who work at this pet store know exactly how to handle Teddy's fears. They are very gentle and kind when interacting with him and they know just how to get him out of his shell. I couldn't love this store more.
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October 2021 by Cecille D.
Good selection of dog food products including fresh and frozen options. I've used Top Dog fresh & frozen food, Stella & Chewy and The Kitchen.
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May 2021 by Leanne M.
Today I had an amazing experience shopping at the Mountain View Pet food express. I called and ask Mathew to help me with my exchange. He was so professional and provide me with outstanding service. I was able to find the place and being helped by Marissa and Mathew. They both are great helping me find the perfect size of harness and made my first time experience so wonderful! I will always come back to this location bc of Mathew and Marissa. Thank you so much for doing the exchange so seamless even though I lost my receipt when I bought the crate thinking my pug would use it.
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April 2021 by Abraham B.
Pet food express consistently impresses me. Everytime I go in, their staff is so friendly, knowledgeable, and helpful! When my arms were full with a baby and a dog leash, they even helped carry my purchases to my car! On my most recent set of purchases, I came into the store a bit frazzled because my dog had just come out of an emergency surgery. On the first occasion, Matthew helped me pick the best crate for my situation. When I came back in a day later, Sarah saw me agonizing over which food my very stressed and partially paralyzed dog might eat - she was very kind, provided me with some very helpful education, and even gave me a free sample of the "just food for dogs" feed, which turned out to be my dogs new favorite food. I have been a customer of pet food express for over 5 years and go out of my way to shop here.
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March 2021 by Adrienne A.
I had a great experience at this location. I have switched Tian from Ziwi Peaks' Beef Recipe a fantastic air dried food from New Zealand filled with superfoods, to Vital Essentials a more simple, but freeze dried food with organs, and bones for dense nutrition. VE has more protein than Ziwi Peak, and bit less fat, and about the same amount of crude fiber. I made a video about it on his channel. So far it's going really well. I also found some ear cleaning wipes that I like a lot. I tried using a solution before, and the wipes are much easier for me. I can have trouble with my vision and grip power/Hand strnegth sometimes, so I really appreciate these wipes. I ended up returning the solution to the store I bought it from, and since his ears are mostly open, and not to deep the wipes work really well for him. The employees were really knowledgeable about the products and really helpful, so I wasn't walking more than I needed to~ Would definitely return! This store carries both Ziwi Peak and Vital Essentials. Would recommend both~
