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September 2023 by Weicheng Z.
Great service. Thanks to Paul and Brent. They helped a lot even the store is almost close. Highly recommended
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August 2023 by Emilie Schott
Wonderful customer service, very helpful and knowledgeable
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August 2023 by Nicholas O.
I purchased paint from Kelly-Moore Paints for a small home improvement project and had a mixed experience. While the paint quality was satisfactory and the color selection impressive, the customer service left something to be desired. The staff seemed overwhelmed and not very knowledgeable about certain products. Additionally, the pricing was a bit higher compared to other options. The paint itself performed well and covered effectively, but the overall experience was average due to the service and pricing factors. If you're looking solely for good paint quality and variety, Kelly-Moore is worth considering, but be prepared for potential service issues.
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July 2023 by Emily M.
Came in for a color match. Said they would call me when ready later that afternoon. Called multiple times with no answer, finally they said they answer and said they would start working on my color match and call me shortly. It's been 3 days and still haven't gotten a call. Seems like they beat around the bush to keep you away.
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March 2023 by Dawn G.
I've been in to Kelly Moore several times over the past couple of weeks. Each time I worked with a different sales person, but each one has been extremely helpful and patient. Yesterday, Mike helped me. He was very accommodating and kind. He custom mixed some paint samples to give me several options. He was able to take my verbal description and get pretty spot on with a final color. Thank you, Mike, for your patience while working with me. I will definitely continue to do business at Kelly-Moore. Keep up the great work!
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October 2022 by Keith B.
Brent is amazing. We have rental properties near Mt. View. Brent seems to know everything about colors and paint to help us fix our problems and find the right paints and colors. He is so patient and kind and genuinely wants to help. We always go to the Mt. View, El Camino Kelley Moore Store because Brent is there. And, we tell all our painters to get their paint and supplies there. The rest of the team there are also kind and courteous and helpful to customers.
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August 2022 by Samathan S.
Dear Kelly Moore , I am writing this review and laughing at the same time it's seriously a joke that you guys hired people that sit in the office and fall asleep. I was in the store and I noticed a big fat man just sitting down in the office asleep during work hours it is incredible that you guys hired this kind of people that don't take their jobs seriously I didn't even waste my time and just left the store. All I gotta say it's good job kelly-moore with your employees it's incredible I'm never coming back to this store again and I will be reaching out to corporate about this !!
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November 2021 by Jihao Zhang
Very unprofessional. I showed a discount code I got from the official website, the staff refuses to apply the code and claims it’s already the discounted price. It clearly isn’t. I went to another Kelly Moore store, where the code got accepted without any question. Had I bought it from this store, I would be paying much more!!! I’ll definitely avoid this store in the future.I brought a piece of existing painted drywall to this store to get an exact color match with the existing wall. They claim they can match it by making a formula. However, after my contractor picked up the paint and painted the wall, it is way different than what we had. I had to go to another store to match it again and pay the contractor to paint the wall twice.
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October 2021 by Jimmy Zhang
Very unprofessional. I showed a discount code I got from the official website, the staff refuses to apply the code and claims it’s already the discounted price. It clearly isn’t. I went to another Kelly Moore store, where the code got accepted without any question. Had I bought it from this store, I would be paying much more!!! I’ll definitely avoid this store in the future.I brought a piece of existing painted drywall to this store to get an exact color match with the existing wall. They claim they can match it by making a formula. However, after my contractor picked up the paint and painted the wall, it is way different than what we had. I had to go to another store to match it again and pay the contractor to paint the wall twice.
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September 2021 by Chris Racanelli
This paint store didn't listen to what I needed and were unhelpful.
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August 2021 by Karen J.
First of all I wanted to say this is the best kelly-moore in the Mountain View area !. I went in there they had everything I was looking for store looked really clean although they didn't have a lot of products because of the shortage the paint community is going through. But it's understandable also the worker Iris was really helpful she help me looked for the things I was looking for giving me good advice.
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August 2021 by Anita A.
I've been going to this location off & on for years. The last time was about 5 years ago and after reading some of the low rated reviews I was hesitant. Went there today to look for an old color: Navajo White or Antique White. The staff attentive and helpful. My painting needs were met in a timely manner. I'll return again.
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June 2021 by Alaba Adejayan
MY BEST TRADING EXPERIENCE EVER
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June 2021 by jesus marron
Bad for the Afro-American guy very lazy and rude
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June 2021 by Linda M. Jekel
Well, this place is paint-central, with professional painters & fix-it people coming & going. I got Great assistance by people who KNOW their products. This location is easy access & next to O'Reilly Auto Parts--so you can get vehicle stuff and paint needs in ONE stop, on ECR near Hwy 85.