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September 2023 by Anton Usikov
Bought a used car for a price much higher than it should have been. Was promised it was in good condition, ended up spending just as much on repairs. According to the third party mechanic the car was "unsafe to drive". The owner doesnt reply to my messages.
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August 2023 by Ge Jackey
Very Nice shop. Help u a lot.
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August 2023 by Anna P.
We did a smog test and dmv registration.Everything is quick and the price is affordable.I like that everything can be done in one place.The stuff is nice and helpful too.
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May 2023 by Christina T.
I bought a simple, reliable older used car from McBay and am very pleased with my purchase thus far. Alex was very responsive, honest and made my purchase as simple and painless and it should be. It was a pleasant experience and I didn't feel like I was dealing with a corporation and wasn't treated like just another used car buyer. Bonus was the cute and well behaved puppy/shop mascot, Marley who sat on my lap through most of the business transaction. Highly recommend McBay Auto!
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March 2023 by danielle bryant
Fair, friendly, and Uber local highly recommend, but bring a blanket
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November 2022 by Stefan Z.
They sold me a lemon. I'm still paying the prices. Just run. Terrible customer Service. I will never ever ever go back. They've been reported.
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July 2022 by Michael D.
I'd like to first say the customer service portion of the sale was actually pretty nice. It wasn't until months after when my mechanic checked the motorcycle and took it apart that we realized the extent of the BS of this sale. I was in the market for a nice big liter sports cruiser. I came across an add on CL for a Honda ST1300PA. The bike looked good in it's pictures and had relatively low miles. We set up a date to come and test the bike and pick it up. I did and finalized the purchase same day. The first issue I should say is it will be AUGUST (3-1/2 months) on Monday and I still have not received the license plate or registration for this motorcycle. The second issue is the myriad of BS fixes this dealership did to make this sale. The seat bolts that held on the pre-existing Police seat were hammered down to make way for an OEM seat for a standard ST1300 rear seat. These will have to be cut off of the frame and the standard ST1300 hardware will have to be installed. A lot of bolts are missing (the bike has been sitting not rode after purchase). The right fairing was cracked/chipped and well hidden to avoid seeing it until after fairings were removed. The two lower fairings are cracked but unable to tell unless they are removed. Maintenance on the bike was barely/never performed. The plugs were burnt. The brake fluid was near empty. the mirrors were being held on with twist ties and hot glue. In fact I was shown quite a lot of hot glue fixes. I've inquired with my mechanic what the bike may actually sell/trade for in case I decide to go that route. It's roughly half of what I paid for the machine. Please be aware of this dealership. I've noticed a lot of previous positive reviews appeared on GOOGLE that were obviously paid for, as there are stars, but absolutely no text. I can tell you this has been more than a shady purchase. When you get burned, you need to let others know you've been burned. Especially when the reviews with texts are warning of the same dire consequences.
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May 2022 by Hana Coughlin
Nice people, received my registration in the mail. Mac gave me $20 for a burrito~ thanks!
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November 2021 by Fiona HE
bought a BMW from you .You said you did a complete inspection of the car. 2 days after I had the car check Engine Light on !!! And I call the dealer . The dealer said ASIS that means they do not have responsible to the car sold even 1 day. I have to fix by myself . I take my car to repair shop . They said the car have a lot of issue about Engine . Dealer just simple to remove the light to looks like no issues. I have to spend $3700 to fix . !!!!
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July 2021 by carlos cortes
Good dealer
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June 2021 by Steven Chou
! ! ! SCAM ALERT ! ! ! This place only has either one star review or five star review? yes they think you are stupid and they sell their car like you are stupid so watch out. If you happened to bought a car with a lot of issues from them and unable to return the car (they trick you to sign a contract) just text/ tell them you are going to sue them.
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April 2021 by Kirk C.
The friendly staff and the knowledgeable owner makes McBay Auto the one stop shop for buying, selling, and maintaining your vehicle as easy as pie. I have purchased two cars, leased one, and sold two cars with McBay Auto. The reason for the repeated business? I am confident that I'm in the best hand possible in the business. Who can say that these days? Furthermore, it is hard to come across a honest mechanics these days. I know that I can trust my beloved auto babies with McBay Auto!
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April 2021 by LL LL
Don’t be a fooled. This is a zero star here. They sold me a lemon. I’m still paying the prices. Just run. Terrible customer Service. I will never ever ever go back. They’ve been reported.
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March 2021 by Leticia Grier
I drove from Fresno searching for the perfect car after my old car got totaled. I came to Mcbay Auto in San Jose CA and met Alex, he was super friendly, easy to talk to and made my car buying experience super easy. I drove off in 2015 Maserati ?
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March 2021 by David W.
We bought a used car from McBay auto. Alex was our sales man, he made the experience very pleasant and enjoyable. Alex is very knowledgeable and honest. He had extensive knowledge about cars since he is also a mechanic. He spent time to do physical walk-through of the car and explained what to look out for and ensure that the car was in good working condition. The car was detailed and cleaned before the final sale and the negotiated maintenance work was completed before pick up. I would definitely recommend working with Alex when searching for a used car to buy.
