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February 2024 by Dini W.
Bait and switch. Googled smog check stations in Mountain View. This one was at the top of the list. Downloaded an online coupon. $31 total sounds like a good deal. They rejected it. Here comes the switch.... Guy quotes $98 as regular price. Which is not a competitive price. (Note: this was for a regular smog not STAR)
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November 2023 by Alex Lew
Avoid! This place has had mixed reviews for a long time. From 2014-2021, I got good service here and at a good price thru Groupon. However, the fine print has been changed to exclude most vehicles. They want you to charge you a high price $99. Bait and switch.
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October 2023 by Stuart
This place is a SCAM. They sell a Groupon with a message buried in the fine print that it is for out of state vehicles only, which don't need a smog check in California. Groupon won't refund the cost. Total and complete SCAM!
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October 2023 by Stuart V.
This place is a SCAM. They sell a Groupon. Buried in the fine print is that it is valid for out of state vehicles only. Those vehicles don't need a smog check in California, and the Groupon is not refundable. This place is a total and complete SCAM!
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October 2023 by Beetle W.
Like other reviews mentioned. The guy told me that STAR certified need to pay more and it costs $98 dollars with $20 dollars off. I did fall for that as I was in a hurry! Later on, I realised other STAR certified smog was about $40 dollars ! PLEASE DO NOT come in or trust anything what they have to say!
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September 2023 by SK Webster
Don’t go here.I never write reviews. Called and asked about the price. Got to the place and gave my documents for the smog check. Put a random number for the price that was about $90! I noticed this seemed way to high so I called the place over who quoted much lower. The man quoting was extreme rude and kept saying you need this.Ended up going to that other place and was told that I didn’t even need a smog check based on my doc. Realized I had almost been scammed at this place. Worst customer service ever.
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September 2023 by Alex G
They open at 9am but the one that do the smoke test works from 9:30am. So dont show up at 9am.
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August 2023 by Johnson C.
BEWARE: BAIT-AND-SWITCH - Went to use my Groupon coupon for a smog check. The merchant would not accept my paid coupon, stating that it was for "out-of-state" vehicles. This is total BS since it is not mentioned anywhere in writing on the coupon. Merchant then stated their "policy had changed" but the Groupon website had not changed their coupons yet. She then offered me to do the smog check, and pay separately for a higher price. Don't waste your time and money with this merchant. They should be reported to the California State Bureau of Automotive Repair.
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August 2023 by Alina Ocher
Went to do a smog check, they had licenses and certificates on the wall. Had a Groupon, they charged $10 for SUV, Miguel connected the cable for smog check, told me no data coming out of the car, and find a repair shop to fix. Went to Toyota dealership, paid $270, they said the car is ok and data is coming out just fine. Went back to them, they said still no data and the problem was not fixed. Went to Kiely Smog, they did the test and sent certificate to DMV - no problem. How can a state-certified facility cause me to pay so much for unnecessary expenses?
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August 2023 by Chen Ji
Highly NO recommend. $120 for a smog test and failed without telling you the reason. Fraud ads, does not accept coupon even it’s listed on the description. Went to another place with $40 charge plus identifying the issues.
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August 2023 by Bryan Sullivan
Just an absolute, complete ripoff. I waited a half hour for them to open by their posted hours, then they end up charging you triple the groupon price. I recommend going literally anywhere else.Service: Smog certification
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August 2023 by Yajin Chen
Very rude and bad service. I called yesterday and verified that they accepted the Groupon with an extra $8.25 fee. I went there today and they said that they don’t accept Groupon any more. The person working there today is very rude.
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August 2023 by Deepak Thadani
Went there for a Smog check today. In and out in less than 15 minutes. Very friendly staff and competitive rates.Service: Smog certification
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August 2023 by Alina O.
Went to do a smog check, they had licenses and certificates on the wall. Had a Groupon, they charged $10 for SUV, Miguel connected the cable for smog check, told me no data coming out of the car, and find a repair shop to fix. Went to Toyota dealership, paid $270, they said the car is ok and data is coming out just fine. Went back to them, they said still no data and the problem was not fixed. Went to Kiely Smog, they did the test and sent certificate to DMV - no problem. How can a state-certified facility cause me to pay so much for unnecessary expenses?
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August 2023 by Bryan S.
Just an absolute, complete ripoff. I waited a half hour for them to open by their posted hours, then they end up charging you triple the groupon price. I recommend going literally anywhere else.