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December 2023 by Milt G.
Unbelievable customer service, loyalty to customers, and helpful staff ! We bought a leather Stressless Recliner about 35 years ago at Danish Concepts. We went into the store and told them that the locking mechanism on our chair was broken and we could not find one online. They asked us to take a picture of the chair and see if we still had an indication of the company. We did and they told us they had the parts and would fix it for us if we brought in. My husband did that and the helpful gentleman spent a good half hour fixing it and helped him put it back in the car as well. The chair is almost like new after 35 years ! One cannot ask for more than that for customer service and loyalty to your clients !
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March 2021 by Linda B.
Wow, this is one exceptional store. I loved shopping there and only wish I had a bigger house that needed more furniture. The quality of the furniture is excellent. We bought a fjords recliner that rocks and swivels, and it's terrific. And after that we bought a platform bed and 2 nightstands that are absolutely perfect. We were encouraged to think about what we wanted to order, to come back as often as we wished, and to measure and check measurements. I love the mom-and-pop feel of the store, and it was worth every penny and every visit. I recommend this store highly.
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July 2020 by Kathy T.
Best customer service! We visited the store months ago looking for 2 Stressless chairs. Carl was extremely knowledgeable and helpful, and once we picked out our chairs he let us know that if we could wait three months, they would be on sale. We did that and saved a lot of money. Our beautiful chairs were delivered and set up. We had a small issue with one of the tray tables and they came back immediately to correct the problem. Would definitely buy from them again!
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February 2020 by Danielle C.
This is a very interesting furniture store! It feels very cozy and there are a lot of furniture pieces that you may not find anywhere else. The furniture designs are very sleek and functional. As the name mentions, they imported their furniture from the Scandinavian countries, although if you look at the information placards on the furniture, sometimes the "made in" portion is from a different country I.e. Thailand. We were interested in some of their dining tables. Many of them use teak wood so it feels quite hearty. They also carry the Stressless chairs which are extremely comfortable. If you're in search for a lounge chair I highly recommend these. When you sit in them your body just bends into the most comfortable position ever!
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February 2019 by John S.
I love this place. Lot's of Scandinavian and modern furniture to browse. Of course that means lots of teak, but also other options including some less expensive items made in Vietnam. People are very nice. Willing to help but they will also leave you alone to browse and tryout all you want undisturbed. They sell the Ekornes brand line of Stressless ergonomic chairs and sofas with lots of models to try out. Because most are a custom order, they encourage you to take your time and make sure you find the one that's right for you. When I told the salesman which model of chair I had settled on, he told me that I might want to wait to order since it would likely go on sale in a few weeks. Pretty rare these days.
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January 2019 by Cynthia J.
The new furniture arrived a week ago and it's great. The delivery folks were on time and did a nice job. They were much better than the variety of appliance delivery folks we've dealt with in the past. They made sure we understood the furnitures' features and how to adjust it. They also hauled off the old sofa and put the new furniture where we directed.
