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“I recently rented a moving truck from Budget and was very impressed with how seamless the entire process was. Binesh was friendly, professional, and efficient—check-in and pick-up took just a few minutes. The truck was clean and well-maintained. I appreciated how straightforward the pricing was, with no hidden fees or last-minute surprises. The car we rented was not available, but he did a great job accomplishing. I’ll definitely be using Budget again for future trips!”
“I had a really great experience with the difficult and annoying job of self storage at this facility.
In large part this has been due to Karen, the very excellent manager of the facility that makes the whole process a breeze. She worked with me through each step of the process and made it feel like I had a 5 star, hassle-free, professional experience.
The facility was also clean and felt very safe. Elevators were large enough to make the move easy with bays that abutted the move area. My unit was as described and worked well for my needs.
Overall, facility 5/5, exactly what I needed. Staff/manager (Karen) 1000/5, great experience, wonderful customer service, lovely person.
Would likely use them again when I need storage.
(This review is also posted in Yelp, this is on purpose.)”
“Top notch service!
Matt and Steve went above and beyond what any other dealer would've done.
Being in Hawaii, I purchased a van from them based only on the online photos.
Because I didn't want a standard white van, I had it painted by Dave's Body Shop (found on Google) which is located only a few blocks away from them.
They drove my van there to get it painted (separately paid transaction with Dave's Body Shop) and picked it up when it was done.
Then they drove it to the Matson docks to ship it to me in Hawaii.
Smooth and seamless.
I will definitely buy from them again!
Mahalo and Aloha from Hawaii !!!”
“The people who completed my contract and hooked up my trailer were super helpful and knowledgeable. Everyone at this location was very kind and professional. Will totally rent again and would highly recommend!!!”
“I definitely would recommend this facility to anyone looking to rent a truck for a long or short distance move. They've got a variety of trucks and E-vans, maintained exceptionally.
Additionally, they have a wonderful and knowledgeable sales safe who go above and beyond to achieve customer satisfaction. Caroline, the sales manager, is an excellent example of why Penske is number one in my book. Keep rockin' it guys!”
“Customer service really makes a difference, even at a water shop! Their new staff member, Kristy, always greets customers with a positive attitude. The shop is bright, clean, and welcoming. I enjoy getting water from Pure Water. Highly recommend this shop for both quality water and friendly service.”
“Nick, the U-Haul representative, is exceptionally kind, helpful, and dependable. We’ve been renting from U-Haul for nearly a year now, and whenever we have any issues, Nick is always there to assist. He’s dedicated, hardworking, and truly a lifesaver to do business with.
Just came back to edit this -- Lea the GM goes above and beyond for us.
God bless you Nick! ?”
“In recently had to rent a f250 to haul my wood chipper and I am very pleased with the outcome. Leonardo helped me with the rental process, and I really appreciate all of his help. He is very knowledgeable and will go above and beyond to a make sure you get the best vehicle. Thank you Leo!”
“I ordered online not knowing I had to wait for my ID to be approved, luckily the gentleman there was able to assist me on the spot and get me going. I think the man name is Taylor. Thank you so much!”
7AM - 7PM
2121 Laurelwood Rd, Santa Clara
Truck Rentals
“Derrick G. is so amazing and patience.
Being new to the hitch/tow world he took his time to explain and look for items i was missing. Even went a step above ensuring i was not missing a single thing.
Ensuring i would be comfortable with the trailer i picked, by explaining everything thoroughly.
While i wasn't getting assistance from Peter, he never broke from being kind and super friendly with everyone.
These 2 men show and know what 1000% customer satisfaction looks and feels like.”
“Amazing storage facility! The manager and staff were so friendly and made getting a storage so easy. Very clean! Great hours! Love that my space has an alarm and cameras around facility.”
“The Asian man was super helpful. He did make fun of me because driving the UHaul was a bit strange at the start, but that's okay. It's his moment of fun.”
8AM - 7PM
2121 Laurelwood Rd, Santa Clara
Truck Rentals
“Very positive experience. I actually had problems with Uhaul.com and the 800 number, but the staff was really good about fixing them. It was very easy to talk to them and the U-Box offered me a flexibility option that not many others allowed. The delivery driver was very chill. The staff at the counter was very professional and understanding.”
“good equipment, well maintained and the owner wants you to have a good experience. He sets up the trailer, checks it, and lets you know when to return it and how.”
“Excellent service ! They work on my truck and they did a great job, they really fix my issue with the right diagnostic and repair .
Others shops in the area didn’t fix my truck issues only bad diagnostics and poor repairs .”
“We came here to fill up our propane tanks and we had to wait a little while waiting for somebody to help us. Kerrie came out to help us because she saw we had been waiting a little while. She actually skiped her lunch to help us out. Now that's what I call service beyond the call of duty. This is an employee that makes things happen. Thank you, Kerrie, U-Haul really needs to appreciate these kinds of employees because they put the customers first.”
“One of the guys on site, Charles, helped me out with some questions I had regarding shipping containers, pricing on their forklifts, etc, and he gave me a really helpful response from his inside perspective- no pushy sales or anything, just an honest and helpful overview of how he’d handlemy shipping situation.To me, this is a strong signal of good business and a place I plan to come back to for other forklift rental services.”
“Service was excellent. Even though I could not use the Uhaul app due to poor signal, the agent showed where to drop off the vehicle and the keys.
The van was clean and sufficient for my stuff.
My experience was excellent all around.”
“The guy that I worked with was helpful and honest. Customer satisfaction was his primary goal. Truck was clean and well-maintained. I would recommend this location to anyone.”
“I want to personally thank Levi G for helping me out and letting me rent on short notice. His exceptional customer service was a breath of fresh air and very appreciated.”
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“While the pick-up truck I rented was a bit dirty on the outside, it was clean on the inside and well maintained. The overall rental experience was excellent! I would rent from this location again AND recommend it to my friends! :)”