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July 2024 by T Kim Parnell
Easy and relatively fast for my part-day rental.
However there is a Mileage Charge and also need to Refuel or else pay an additional Fuel Charge.
I had a short rental but the roughly $0.80 per mile (and more on larger trucks) exceeded the daily rental charge. Fuel and Mileage Charges were excessive in my view.
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July 2024 by Gautam Parvataneni
Don't go here for tow hitch installation. They cut my rear fender too wide than necessary and made it look really bad. The guy says I followed the instructions provided by curtis which says to cut 10 inches wide and so I did it. Either curtis is dumb or the uhaul guy or both, whatever the case you will end up ruining your car.
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July 2024 by guy pinchasi
Don’t ever use U-haul for hitch and electric
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June 2024 by Joshua Saavedra
This U-haul location is very efficient, helpful, no time wasted. Right when I showed up for drop off, there was a small line, (I thought to myself, I am going to be here for a bit) but an employee came out and gave me directions on where to go and drop off. I had a follow up question and Frank came over to help me unhitch the u-haul trailer, was friendly and knowledgeable. The process at the Mountain View U-Haul was smooth and easy, has me looking forward to the next time I have to rent a trailer.
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June 2024 by Sezai GUNDOGDU
Wonderful
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June 2024 by Heidi R
Exceptional Customer Service
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June 2024 by Tengo Miedo
They were very kind and understood that I was occupying a 9-foot truck and I already delivered it and everything went well thanks to u-haul of mountain view california
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May 2024 by Dorsey Porter
I love this store great store always professional and will help u any kind of way .
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May 2024 by Al Holstein
Had my propane tank refilled yesterday. The service was quick and efficient. Had tried to do an exchange of Blue Rhino tank elsewhere and was only getting 12.5 pounds of propane not the expected 15 pounds. Here the tank was filled with 17 pounds and was 2$ cheaper than doing an exchange
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May 2024 by Whitey D
Very friendly and helpful for a first-time renter the trailer
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May 2024 by David Marks
Great service and product.
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May 2024 by Rajkumar Aruchami
End up in filling 2 gallons for 5 miles trip with the pickup truck I rented..!!
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April 2024 by Christian Quintero
This location exceed my expectations. Santos the manager was about to help me with everything I needed and had a positive attitude from start to end.
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March 2024 by Ana María Nieves Ortega
I didn’t like anything at all. The store rep made us pay for a whole day even when we used it for a couple hours and said we had to return the truck to the same store instead of the closest one for me (which doesn’t make sense at all in this type of services). I called customer service and they adviced the rep was wrong but it was too late to fix anything because the contract was already signed. We still paid more than we should and no help was provided.
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March 2024 by Ahmed abu shawareb
service, the ride, and how convenient it is to get it and return it