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January 2024 by William J.
Canceled our service months agoAnd was still getting automatic payments Called to have them reimbursed, but they didn't want to reimburse the full amount Because they said their system had a different date of cancellation into the next month then when I called to have it canceled!!!They refused to give me my full refund for the month that I did not use their service!!Never use Xfinity They suck and their service sucks too
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December 2023 by Leslee Hoppe
Great customer serviceI bought a phone for my son and had to add a line through the store. Yusef was incredibly helpful, kind, friendly and made the experience sooo much better. I’ve been the Palo Alto and San Mateo stores, both are horrible, so I decided to drive to Mountain View and am very glad I did. Thanks again for making my experience an easy one.
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November 2023 by Irippuge “Milinda” Perera
We visited this Xfinity location to setup a new internet account. The staff member who helped us (Elijah) was very attentive and knowledgeable. He patiently answered all our questions and signed us up for the exact internet package we wanted. During the time we visited, the store was not busy. So we were in and out in less than 20 minutes.
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November 2023 by Steven Gill
Superb service!
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October 2023 by Sophie Yu-Pu Chen
Very helpful staffs. Great customer service.
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October 2023 by Jesse MacNish
Xfinity online support is...questionable. Got fixed up in minutes going here.
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September 2023 by Angeline A.
Came in to learn about Xfinitys Wi-Fi for my apartment as I heard good things. Happy to say all of my questions were answered, so the workers here are well knowledgeable. Even though I was in and out rather fast - I truly felt valued here as a customer. Can't blame them for having fast service! Anyways so far so good with my Wi-Fi and Xfinity Flex streaming TV box. I get to use every streaming device. It's basically the same as an Amazon fire stick! Thanks Team! Will be back soon for 2 phone lines.
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September 2023 by David L.
Walked into the store and was greeted by all the employees saying welcome in/welcome to xfinity. I knew right then and there I was going to be taken care of well and the representatives were eager and happy to help. Sat down and discussed a whole plan for my Internet being one of the top of the line speeds I got Gig for 1,000 MBS and they informed me about the Verizon service they have and the prices for my girlfriend and I. The price for my Gig speed and 2 Unlimited Verizon cell service (calls/text/data) all being $75 dollars for 2 years none contract! Took care of everything I needed and was an amazing experience
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September 2023 by Elijah Dellafosse
Great looking store with very nice staff and managers who helped me get great deals for my tv internet and mobile services
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September 2023 by Jesus Saldivar
Very nice employees, clean store and very close location to me !
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September 2023 by Haley Wild
Friendly staff! Very helpful
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September 2023 by Shubhi Dubey
Superb experience.Very professional
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August 2023 by Kim N.
Had to change a phone line over for my office from another vendor as their prices were getting ridiculous. Literally got a new phone donated from a friend and was shopping in this center. As i walked in with this array balloons I was told it was their first day open. Awesome saved me a trip to the normal local office which was much farther awayJulian one of the employees took awesomely care of me and it was frankly quite different from the interactions from former year's past. He even got me added service while reducing my bill. Wins all aroundSo as they say your mileage may vary but if you go here and get Julian you'll be taken care of
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August 2023 by Elijah D.
Great looking store with nice staff and managers who helped me find great deals on my tv internet and mobile!
