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March 2024 by Aimee H.
Used to work here - I love the staff/employees, they really made the place great for me :) Some of the weekly deals and $5 Fridays are STEALS, so I recommend keeping an eye on those! Everyone's willing to help you out if needed. Definitely get the Albertsons app if you don't have it, it can tell you prices/deals (use the barcode scanner!) and aisle locations!
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February 2024 by Tay W.
Will NEVER return to this location. I have also warned my friends and family to never shop here again. Went shopping at 8pm with my fiancé and used the self checkout for my 7 items. After paying and bagging my items we headed towards the exit where an associate named Patricia stopped me and my fiancé to ask if we paid... Are you joking? There are 4 other people around us using the self checkout and she had the audacity to ask if WE paid. We showed our receipts and she proceeded to call us "weirdos" for being upset at the question. I'm truly disgusted that her coworker standing near by said absolutely nothing to intervene and allowed for Patricia to call us out of our names. Will be making a formal complaint and HOPE Patricia is disciplined for her actions towards PAYING customers.
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February 2024 by Cindy Nguyen
Prices are kind of high but sometimes the store location is just convenient to go to. HOWEVER, we will not be coming back after this racist interaction.My boyfriend (black and a military veteran) and his service dog (pitbull) went in to get some stuff but they ended up not having everything he wanted so he put the juice back and left.As he got to the car, I see this white lady yelling at him calling him a dirtbag and yelling if he put it back. SHE ACCUSED HIM OF STEALING. A FREAKING BOTTLE OF JUICE.While he went back in to speak to the manager regarding the employee and even told them to check the cameras, she continued to be harassing him about it inside the store.Albertsons, I am appalled at this interaction. A person like her should not be working at your establishment.I will be sticking to Winco and Trader Joe’s. They have always provided excellent customer service and have never been discriminating to us.
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February 2024 by Cindy N.
Albertsons, you have lost some customers today after that racist interaction with one of your employees (a white lady). I am appalled. We will be sticking to Trader Joe's and Winco where we have always been provided excellent customer service and have not felt discriminated against. My boyfriend (black and military veteran) went inside with his service dog (pitbull) with the intention of buying a few things. Since the store didn't have everything he wanted, he put the juice bottle back and left empty handed. The white employee proceeded to then follow him outside and yelling. She called him a dirt bag and said did you put it back. I have done the same thing my boyfriend has there and I have never been stopped or accused of stealing. Sometimes the store just doesn't have everything we need and we prefer to get it from just one place. My boyfriend went back inside, livid, and demanded to speak to the manager. He showed the manager his ID and his dog's ID and insisted they check the cameras. The manager was apologetic. But the same lady was still harassing him the whole time he was in there and did not apologize whatsoever. Maybe don't hire racist employees and you wouldn't lose business. I hope she gets fired from there. That is unacceptable. We will be letting all of our friends and family know about this highly disappointing interaction.
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January 2024 by Eddy I.
I live in Murrieta California and always shopped at Albertsons since we moved from Temecula I had purchased meat always from there for Vons and always had a good quality, my family recently purchased leg of lamb on sale and it turned out to be bad meat few weeks ago my son was vomiting all night long and my wife had stomach aches but we never thought it was the meat we went to make some a few days later and the smell was horrendous coming out of there we returned it with so many problems, but finally we got a rain check and told ourselves it was just the one time issue so we let it go my son had to stay home 4 days from work my wife a couple of days also. Today we go get fresh meat to cook on barbecue because it's our our anniversary but we open up the meat to cook and OMG the smell was horrendous horrendous & it did not look right, I contacted the FDA and I took the sample of this meat because I feel like Albertsons is not doing something right so stay away from them I know I will now we have to go back and go through soo much crap to return this horrible meat
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December 2023 by Joseph Khoury
Dawna in bakery is amazing.
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December 2023 by Noelani R.
The customer service is exceptional!! They always have the freshest produce. Having a Sav-on Pharmacy in store also lets me save a ton of time and money!!
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November 2023 by Pam Alleman
Cashier's are friendly. Their app and digital coupons are where you'll get your best savings. The produce section is hit or miss. I've had times where grapes were moldy within a day of purchase, romaine turning bad within 5 days. I try buying only what will be used in a day or 2 now as prices are high everywhere, you can't afford to throw food out. They have a great seafood & meat selection, again I only buy what's on sale each week, regular prices are just too high right now.
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November 2023 by Nicolette U.
Horrible customer service and horrible produce. I made three trips today. Three. 2x with molding products. This continues to happen and no one seems to care. Never have I received an apology.
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October 2023 by Marty M.
Every time I go in there and I want to purchase a lottery ticket there is never a person at that counter to accommodate. There's a person monitoring the self checkouts, but that person never seems to be able to help with the lottery purchase. You might as well get rid of the machines.
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October 2023 by Jeff S.
We stopped shopping at the store on Clinton Keith because of a nasty cashier, we started shopping at the Cal Oaks location because of the meat manager (she's very kind and always smiling) , the majority of the staff are always kind and helpful. I've had a lot of good experiences and i wish i got all of their names but the stand out in the service deli is Christian. I always get the same meat and almost always he rushes to help me. Cuts it the perfect thickness and is always kind. He sees me and asks if i want capicola? It's always a yes and he handles it with a smile. I always smile when he asks. I used to work in that business and it's impressive that out of all the people he helps, he remembers my order. I bet im not the only one too. I appreciate him and all the countless others who have helped make our experience better and brighter. Great store, great staff! Bravo
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September 2023 by Sarah Martin
They do NOT want to blow balloons here. You will get an attitude and half blown balloons. They kid said he could only fill them this much which was the size of a baseball pretty much. Everyone I came across to ask about the balloon blowing had absolutely extreme attitude and just didn't want to do it. The kid tried to tell me the balloons I bought here could not be brown up here they had to say something special on the front? Once I responded he agreed to do it but did an aweful job!
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August 2023 by Jamxie Roman Harper
IMO, Albertsons in general, is a 5 star grocery store. I had a very positive experience at the branch I visited yesterday in Murrieta, Ca. (California Oaks Rd.) There was a $20 mistake I found on my receipt as I was leaving the store. I went to customer service, and was immediately given a reimbursement. As I was leaving for the 2nd time, I noticed that the reimbursement was not complete. I talked with Harlan, a manager about it. We figured out why the reimbursement was not complete. The item I purchased, was on the top shelf with several of the same items. It had a tag that showed it was a sale item. The problem was, that those items were placed there by one of the employees, by mistake. Harlan said he would honor that sale price, (even though it was for a different item), as it was clear it was their mistake, not mine. I received the complete reimbursement of $20. Thank You Albertsons! Thank You for Excellence in Customer Service, and Savings!???? ?
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August 2023 by Jamxie Harper
IMO, Albertsons in general, is a 5 star grocery store. I had a very positive experience at the branch I visited yesterday in Murrieta, Ca. (California Oaks Rd.) There was a $20 mistake I found on my receipt as I was leaving the store. I went to customer service, and was immediately given a reimbursement. As I was leaving for the 2nd time, I noticed that the reimbursement was not complete. I talked with Harlan, a manager about it. We figured out why the reimbursement was not complete. The item I purchased, was on the top shelf with several of the same items. It had a tag that showed it was a sale item. The problem was, that those items were placed there by one of the employees, by mistake. Harlan said he would honor that sale price, (even though it was for a different item), as it was clear it was their mistake, not mine. I received the complete reimbursement of $20. Thank You Albertsons! Thank You for Excellence in Customer Service, and Savings!???? ?
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July 2023 by robertvansteinshwaga
This place literally refuses to have more than one line open. Even on a Friday in the middle of the day. Beyond old at this point.