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February 2024 by Ted callahan
Omar and Kentory are the best! These guys were honest and answered every question I had. They even took the time to help me fully set up everything on my phone. Very impressed!! Thank you guys!!
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February 2024 by Ginny Mondragon
Kentory Munroe in Temecula, CA. was very helpful. We had to buy a new phone & update an old phone. Very knowledgable & willing to help!
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February 2024 by L. A. Youngblood
Today, I came back to this specific AT&T store because Kentory had helped me in October when I had an emergency with one of my daughters out of state. I told him that I would come back when I was ready to get another phone & watch at the end of ‘23 or begining of ‘24. As promised I am here and this time Richard stepped up as Kentory was in a meeting and my experience was similar to my last visit…meaning; EXCELLENT CUSTOMER SERVICE. I have been with AT&T since ‘98 & recently thought of leaving but the customer service at this store has changed my mind to continue my services with AT&T!Thanks,L.A. Youngblood
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February 2024 by Larissa Veliz
Really good service! They Change my SIM card super fast and no cost ?
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February 2024 by Todd Chism
Omar fixed my phone in about five minutes when you’re online tech-support couldn’t do it for three hours. Good job Omar!!!!
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February 2024 by Erin Brecht
Went into the Murrieta AT&T location twice. The first time I asked a few question about my account and looked into my upgrade options and the time second to officially upgrade my phone. Richard helped me both times. He was patient, attentive, answered all my questions, laid out all my options, and was respectful of my decisions. Was out quickly both times.
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February 2024 by james mcknight
I’m so sorry my 10 year olds did this survey thinking it was for a service they had on a video game. Joe Lujano was amazing. I completed this same survey from my phone number ending in 6224 on same account please use that review. I feel horrible that my kids did this by mistake. If I could please have a manager reach out to me I would love to speak on this mistake. Joe was amazing thank you for the amazing service.
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February 2024 by Lee Thomson
Got my new iPhone 15 Yay great customer experience love this store.
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February 2024 by Jeramiah McKnight Jr
I feel horrible my 2 sons posted bad reviews on Joe by mistake! He was amazing did everything right. We only waited 5 mins or less. The whole staff was amazing. I feel terrible my sons did this so I’m leaving a review from both phones. Please contact me so I can explain and make this right. Joe was amazing both visits and I moved a total of 6 lines because of his great service.
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February 2024 by Omar Booker
The staff at the murrieta store location did a great job answering my questions. Omar and the other staff members in the store went above and beyond to help me and answer any questions that i had about my new Phone. Omar, Joe, Chris, Richard and Lorenzo always help me anytime i have any questions. Great staff!! Highly recommend this store location
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February 2024 by Jesus Morales Montano
Mentors was a tremendous help in fixing our phones. Friendly service and fast!
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February 2024 by Sarah Martin
I had the best experience at the store. The guy that helped me was very knowledgeable! Like he really knew his stuff! I would recommend to everyone! And he was quick! I spent maybe 20 min there. Lorenzo is who helped me and I give him 100 stars!
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January 2024 by Davina Sanchez
We had exceptional service at the Murrieta store. Omar was kind, knowledgeable and went the extra mile to fulfill our order.
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December 2023 by Shantille Earls
Samantha was very helpful nice And very tech savy and the store manager was very helpful
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December 2023 by Patrosas
Att worst service ever wait for an hour people who enter after me was attended first I was trying to fix a problem the company made to keep me tie to them and didn't get the help because of their bureaucracy
