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December 2023 by Danny Lee
Worst Bank I have ever been in. Slow terrible hours and they will not open another window no how many people are in line.Very disrespectful.
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May 2023 by Maria Gonzalez
Poor customer service. They are not friendly or greet you.
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April 2023 by Danielle King
Worst costumer service I have ever received… anywhere… looks like a common issue.
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March 2023 by Melissa G.
Run from this bank! This branch is terrible! They won't help you with anything! There are always people in there getting upset and frustrated because this bank doesn't do anything a bank is supposed to do. I can't wait to close my account here. Terrible. Zero stars if I could!
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March 2023 by C H.
Allen Hernandez' business specialist....( Is ver kind and Very knowledgeable took time with us and got everything handled I will be Moving my business account from navy federal to do business with Allen Hernandez at Bank of America
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February 2023 by Scott Bahena
Worst Bank of America branch I have ever been to. My family and I have been here multiple times, and each time we go inside the branch, the customer service is horrible.
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April 2022 by Chris F.
Allen at BofA, Small Business Consultant, was a huge help getting my business account set up. He went above and beyond researching what would work best for me and stayed late to get me set up. If he is any indication of what my banking experience is going to be like at Bank of America, I will be a very satisfied customer. Thank you Allen for your professionalism and support!
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January 2022 by Jamie R.
I have had accounts at B of A since 1984 and over the years they have increasingly shown me they don't care about their customers. Always a LONG line at this branch with one teller and all the other employees standing or sitting around. I have a safe deposit box there that I used to be able to access anytime using my handprint and code. Now I have to make an appointment! Today, I went to the branch needing to get into my safe deposit bank only to find they're now closed on Mondays & Tuesdays. I've now been on hold FOR 33 MINUTES AND STILL WAITING with the phone number they left on the door to access my safe deposit box. As I listen to their recording I suspect I will eventually get disconnected. Terrible bank!!! I have accounts at Chase and never run into the issues I have here.
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January 2022 by Frankie Rios
The deposit was successful. 5 stars
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December 2021 by Orson Velasquez
Alexis, you’re the best!! Thank you for answering all my questions.
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October 2021 by maurice straussberger
Very poor service every employee seems to be more concerned with trying not to work that's four people standing around ocean with clients instead of open up another teller spot it used to be an awesome branch but since they changed out all the employees it's going downhill
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June 2021 by Samantha Perez
DO NOT GO TO THE DRIVE UP ATMS. ATE MY CARD TWICE.
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March 2021 by Patrick V
Bank of America is the worst. My local branch is always closed when I need it and the next closest branch is the worst. I’ll be moving my accounts
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January 2021 by Bassam Ghazal
Their Google listing showed that the branch is open on Saturday and it was the only one in about 5 miles radius that was open (according to their Google listing). I drove for 30 minutes to see a sign on the door saying they do not open on Saturdays because of COVID-19. I totally understand the need to close because of COVID, but they should adjust their Google listing.
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August 2020 by Lani S.
My daughter and I visited this branch to establish an account & apply for her first credit card. Professional & prompt customer service. Although we didn't make an appointment, we were helped quickly and left with everything taken care of that we wanted.
