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November 2023 by Dalia A.
There isn't enough words that could describe how much I trust this shop with all of our American & foreign cars. The honestly, experience, professionalism, fair value is above and beyond from the owner Joe to the rest of his staff. We've been going to this shop for many year and we'll keep taking our cars for service and repairs for many more years.
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November 2023 by Debi Johnson
As always Joe and his crew at California Auto went above and beyond to repair the liftgate latch on my Pacifica. I wouldn’t take my vehicles anywhere else!Service: General repairs & maintenance
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November 2023 by Angelo Rottino
Fast service, gets the job done and always helpful and pleasant. Highly recommend for all your car service needs !!!
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November 2023 by Gary D. Larsen
Natalie was most helpful and considerate in helping me resolve my cars engine control problems. Gary L.Services: Transmission
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October 2023 by Porter Bartram
Natalie, Joe and of course Wyatt are all amazing here at CA Auto Center! I’m so glad I found them! I won’t ever go anywhere else now! Thanks guys!Services: Auto engine diagnostic
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October 2023 by Chris Miller
Great place to bring your vehicle for their honesty, professionalism, workmanship, and prices. They let you know if something doesn’t need to be done and when it can be done. They do pretty much everything. Families been taking the vehicles to cal auto for many years. Good people.
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September 2023 by Darin Trutalli
Joe and Natalie are good people, very knowledgeable and they do good work. Even though they were shorthanded on mechanics, they refused to settle for inadequate parts and ordered a third engine for my car when the first 2 were not up to their standards. Now they have my car running like new and it's getting 3 mpg more. The free loaner vehicle was a nice touch you usually only see with large dealerships. I will be entrusting the maintenance of my car with them from now on.Services: Auto battery replacement
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July 2023 by Jo-Ann H.
Since 2016, I had my car repaired at CA Auto Repair Shop - AAA recommended shop. Yet yesterday, I experienced the worst customer service.t here. I had my car towed there to have my car checked for the engine for not turning over. This was a familiar auto repair place and at first felt comfortable there. i worked with Natalie there who was extremely unprofessional. She kept my car for two days and lied about fixing it and when I said. I had to initiate sal follow up calls about my car as she was unable to do that. I understand shops get busy, yet not one time did she initiate a follow up to me concerning my car. At 10 am on the second day, I again initiate a follow up call about my car. She confirms informing me that nothing was wrong with my car. So I I asked for an oil and filter change which she said was possible for me to receive later in the afternoonAt 2:15 pmI initiate another follow up call where she says that now the spark plugs and wires need replacement. I inquire why was I not informed of this the first time I called at 10 am. And she says that the car won't be possibly ready until Tuesday of the next week as they are closed Saturday and Sunday. I inquire about the oil and filter change and she confirms it's been done. I inform her that I'll come to pick up my car and she inquires if I will be leaving it over the weekend When I I tell her no, she flips the script and tells me that they have the right to refuse service and for me to come get my car. then find out from asking a series of questions -that after 2 days nothing has been done and the original problem to the reason I brought it in still unresolved and now the car doesn't start as she said it did. She says that my car needs to be towed off property before the end of the weekend or they will tow it as an abandon car i see that you're just as confused as I am. When I inquired why she had lied about my car-- she repeatedly said the "they have the right to refuse service to anyone" "we don't service your model car here and you have to tow it somewhere else for it to be fixed"So after taking my car there my soley there for over 7 years CA Auto repair in Murrieta off Date Street no longer services my model car. Natalie, you are ABSOLUTELY RIGHT! This is by far the worst customer service that I have ever experienced. I believe that they never touched my car and just lied about everything. So I recommend anyone to AVOID taking your cars to CA Auto Repair for any repairs as they do not stand up to the AAA recommended shop to do anything for your vehicle .... regardless if they serviced your car for over 7 years. If I could select no stars I would as they don't deserve the one that I was force to give them to write this. What's sad is that I DONT write reviews. about services received from shops. So this is my first one I have ever completed thanks to Natalie at CA Auto Repair Shop off Date Street in Murrieta, CA.
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May 2023 by Andrey Okunev
We stuck on a highway with failed alternator and dead batter on Sunday evening. All the shops around were already closed and to our luck the owner of the California auto centers noticed our car parked on a road side. Two hours later we were driving back home.
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May 2023 by Ross Bumcrot
Great honest people. That's why I always take my care needs there. Best place in town!Service: General repairs & maintenance
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April 2023 by Littlefield Therapy
California auto and their crew have cared for all of my cars over the last 12 years. They are honest and fair. Staff is realistic and very friendly. They value the costs and help me make the best decisions for my family.Services: Air & cabin filter replacement
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April 2023 by Anthony Setzfant
Took the wife car in for work gave this shop a second chance but never again. Natalie in the front desk wife of the owner is very rude. I ended up paying for parts that were never installed. Never got back the other parts thay I asked to have back after they were replaced. When I asked to talk to the owner Joe she shut it down and says it her business Joe disent need to deal with customers. So not only do I not get the parts since I had done else were after. There is no refund and proceeded to tell me that I am a horrible angry person that dosent know what I'm talking about. Then told me if I had problems there before why would I come back. I am willing to give second chances as stuff happens but after this last very unprofessional matter never again. I encourage all to go else were or deal with anyone but her and to make sure the work is done right and parts were replaced and not just charged for.Service: General repairs & maintenance
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March 2023 by Kellie Matthews
An honest mechanic is hard to find. So happy to have found a place I trust to take both my vehicles to. Great, fast, and honest. Works for me.Service: General repairs & maintenance
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March 2023 by Marcia P
Best experience I’ve ever had at an auto place. It was stress free and I was in and out in the time it took me to eat breakfast at siggy’s. I will be back!Services: Vehicle safety inspection
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February 2023 by Lilia Boza
We have been customers of California Auto Ctrs. for a long time and have always enjoyed their attention to detail in everything they do. Their staff is always friendly and ready to help, and Joe and Natalie continue to provide the best possible service. We would not entrust our vehicle to anyone else.Services: Engine repair
