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August 2022 by Sophia S.
absolutely love and have so much respect for this bank, every time i come in i always leave in such a good mood because everyone who works there is so professional yet amazingly friendly and they make you feel so welcome. last visit i needed to cash a check and i didnt realize i cut out the bottom numbers and i told the teller (kim )that i could go back home and print another and she quickly provided an alternative and was super patient with me during the process of it all, literally was such a sweet woman and super helpful.
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June 2022 by Kiele A.
Amazing workers who make you feel comfortable! George helped my group and it was a very good experience. He worked hard to help us! Thank you george!
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March 2022 by Matt H.
Amazing staff both tellers and bankers. They took care of a semi complicated problem for our family in about 1hr and a half vs another bank that took over a week and multiple trips. The staff was very patient and made sure everything was completed and done correct. Can't ask for better than that, especially when dealing with our $$.
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March 2021 by Myluvin F.
I am new to the area and was happy to see my bank was still near me once I moved. I had an incident with fraud and the manager of this branch location was so helpful and able to help me get rid of the fraudulent charges, while when I called over the phone they were not able to help. Glad to have such friendly and resourceful staff at this location!
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January 2021 by David M.
I am a amazed by the customer service at this branch. I had not only never had a bad experience, but EVERY experience a has far exceeded my expectations. The workers here should be the gold standard in giving services. I honestly look FORWARD to visiting in person to take care of my banking/loan/account needs.
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December 2020 by Michelle S.
I have been a member of schools 1st for almost 20 years, and this particular branch is by far the best. The people here genuinely love their job and you can see it in the way that they treat their customers. The manager is always super helpful. It's always such a great feeling to walk into a place and tell that they genuinely care about you. Thank you!!
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June 2020 by Honest T.
They REALLY do care! Thank you for everything. Heide, Vito and Vida...you're the best!
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May 2020 by Dick M.
I deposited some money into my account today. Was very concerned that I was not asked for my I.D. I would feel better when adding or subtracting to my account.
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February 2020 by Mary W.
Schools First is the best financial institution I have ever done business with. They are always there to answer questions. They really care about their members. They provide many great perks for their members.
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February 2020 by Katie H.
I just wanted to take the time to say that I came in today to get a new card and the man at the front desk, I believe his name is Terrence was the sweetest! He was very kind and made getting a new card quick and easy!
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October 2019 by The A.
This place is seriously slow, the only thing I needed was to reinstate my savings account, there was no one on line, I was the only one waiting on the lobby, it took an hour for something so simple. Also, one of the male managers makes my wife feel uncomfortable, he looks into her account and starts making creepy comments to her about the car she is driving. Next time any of this happens, we are definitely reporting him.
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October 2019 by Khawaja S.
We had a great experience working with Noemy and BLeano to do an auto transaction at this branch. It was our first time purchasing a car that someone has a loan on. Noemy was patient, thorough, and highly available to answer our questions and walk us through all aspects of the transaction. She even reached out to the sellers to get all the paperwork back in a timely manner. Impressed with the service, we even made an account at this credit union for two members of our family. Thank you!
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July 2019 by G. W.
I love this bank! The special loans they have for teachers, the customer service, the fees (or lack there of) every time I need to go inside a branch the employees are friendly and polite. I never wait long for service and they go the extra mile to help! They have helped me with a loan when I was going through hard times and they are now helping me manage my money properly so I never need to worry about that again! I wouldn't bank anywhere else!!
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April 2019 by Monica G.
Lacking simple customer service...My mom kept raving about Schools First and recommending that I transfer credit unions to this one since I'm a school employee their benefits. So, I called to find out about membership and to ask if they had a special account that my daughter is required to have for her acting. I called twice and waited 20 minutes each time on a Saturday morning for someone to pick up the phone. Their call center is terrible and is a was great indication to stick with my current CU. If they can't answer their phones how are they going to care for my money and my daughters money?! You can't even find a local # to call online...it all goes to the 1-800 call center! Terrible!!
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April 2019 by Simon J.
Loyalty means absolutely nothing to this bank. The longer you bank with them the more they will try and nickel and dime you. They wanted 17 percent on an APR for a credit card. Found out another credit Union would do it for 11 percent. DO NOT BANK WITH THESE CROOKS.
