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January 2024 by Rachel M.
This shoe store is amazing. I live in the Northern California Bay Area and make a point to save shoe shopping for when I visit my mom who lives near by. They have a wonderful selection for young to old and excellent customer service. Definitely more than a typical shoe store.
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December 2023 by Gary R.
This is my spot for New Balances, always have the best series available. Service is great and enjoy the overall experience. Also, they have Melin hats which are my favorite hats and really don't see them for sale anywhere.
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December 2023 by Michael B.
This is a family owned business. They are customer centric, and know their stuff. The young high school girl waited on me snd rather than try to sell me something, she politely asked me several questions to guide me to the proper shoe and fit. These folks are old school family business with the latest in selection and knowledge. A must to go see.
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December 2023 by Mrs C.
This shop is amazing! I cannot even begin to say enough good things about the employees, the service and the overall experience we have had here. I reluctantly went in a few years ago looking for some shoes that would fit my (then teen) daughter. I wasn't hopeful, as we've been on the hunt since she was a baby. Right away we were warmly greeted and tended to like we were family. My daughter is special needs with global delays and sometimes requires patience as she's very particular and picky about what she likes. Everyone there was so kind and patient, while we tried on shoe after shoe. Trying to get the perfect fit and something she loved. This is the only place I'll go to get her shoes. The selection is huge with styles all across the board. We went in today to look for some new UGG style boots. Lord, we must have tried at least 15 different styles. And the kindness by the lovely woman who helped us just blew me away. We walked out w 2 pair and a smile on her face. If you're looking for shoes of any kind, you MUST try this shop at least once. I had my eye on a few for myself, so I'll be back soon for some more shopping. Thank you so much for being so accommodating and kind. The world needs more of you all.
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August 2023 by Craig Hoffman
Referred by my Podiatrist after a terrible bone changing event. Loved the personal attention and was able to purchase exactly what I needed to begin walking again.
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July 2023 by Yvette P.
These people know what they are talking about when it comes to foot issues and have always fit my familiar properly. Support Small owner business!!
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June 2023 by Lori V.
I really like this store. The staff are nice and helpful. Store is clean and I LOVE their shoes.
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June 2023 by Denise D.
Great local business with an array of shoes to choose from. Fabulous service...if I lived locally this would be my go to shoe store for Birkenstock's and Taos shoes! Kudos to the owners for creating such a warm and inviting store! Shop locally run businesses...it's well worth it!!!
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June 2023 by Handsome Fella
What a great shoe store! They taught me that I've been wearing the wrong size shoe for my entire adult life. I've never been so comfortable. I highly recommend Elias Shoes
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February 2023 by Marisa Franklin
Finally found the best shoe store ever. My New balances provide the maximum support that I need. Prices were on point, so I felt comfortable that I was getting the best price.But the selection is amazing and the staff is 100% attentive. When I walked in, I had a representative come up to me right away and stayed with me the entire time. She selected the shoes based on my needs, and I didn’t even have to look around. It was exactly what I was hoping for.
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February 2023 by Tammy Tuckness-Sedin
This is the most caring and helpful shoe store I have ever been to. I love supporting this family. They’re an amazing team. They have so much knowledge about Feet and the shoes that they carry. I had plantar fasciitis so bad . My foot doctor recommended Elaine shoe store, they helped me so much. So grateful! I love this shoe store. Tammy Sedin.
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February 2023 by John Foutris
Excellent shoe store. My wife got waking shoes and I got a pair of dress shoes. Workers are friendly and knowledge. Prices are a bit expensive, but one should expect to pay more to get good quality.
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January 2023 by C Taylor
After years of of/on foot pain due to always wearing flat sandals with no support, I finally decided to set out to find sandals with support. Luckily Birkenstock's are "in style" now so I started to look online but there were so many choices and styles I had no clue which one would be best for me.Through the Birkenstock's site, Elias Shoes is listed as an authorized dealer which is good to know after reading lots of reviews online of people getting sold fake Birkenstock's at full price through other retailers.Upon entering Elias I was quickly greeted and assisted. I forgot the young ladies name, but she was the daughter of the owner and she provided exceptional customer service! She listened to my foot issues and what I was looking for and got working right away pulling a few different styles of Birkenstock's and explaining the features of each style. There is a lot of information regarding how Birkenstock's work and she knew it all. I was very impressed of her product knowledge.After trying a couple styles I settled on super cute and good for my feet sandals! They were so comfortable I choose to wear them out the store!I look forward to getting a second pair of Birkenstock's and will definitely be returning to Elias!! Thanks Elias!!!
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November 2022 by Betty Jo Keenan
This is a great shoe store. They really know their shoes and have excellent customer service. My podiatrist referred me here when I needed better shoes. They helped me find the right brand, style, and fit for my feet. I bought a pair of tennis shoes and a pair of sandals. I copied what they helped me find by ordering subsequent pairs online. The last pair of tennis shoes I ordered seemed to be wearing out very quickly so I returned today for a new recommendation. I found a new brand of tennis shoes and got a great pair of boots I will put to good use in Montana this Christmas.
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November 2022 by Joys Desk
I am so grateful to have been referred to Elias Shoes by my Pediatrist. WHAT a wonderful experience! The entire Team is so wonderful. Elise helped me and was so understanding and patient, and she made me feel comfortable the whole time.They provided individual focussed customer service without interruption - just for me! (l lost hope and didn't think this kind of customer service was still available in this day and age) They listen and are attentive to your concerns and needs. They think ahead anticipating your shoe style and type, and offer a variety of shoes that are in style, attractive, and most of all, comfortable!The knowledge they provide is incomparable! I learned so much, and am so thankful this is available to people who suffer from certain foot issues - what a diamond I have found! The prices are comparable to other specialty shoe stores of this caliber, and I can't wait to go back and buy more shoes of different varieties (Sandals, tennis-shoes, boots, loafers, ballet types, clogs, dress, heels - and even slippers y'all).It has brought me so much hope! Thank you Elias Team for being so amazing at what you do! I appreciate you all - you are such a blessing to the Community!