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October 2023 by Michael S.
TERRIBLE!! I booked a move 2 weeks in advance. Confirmed Friday afternoon for our Saturday move at 10 am. But Saturday morning at 8:30 I got a text telling me he can't make it because he doesn't have a babysitter. Didn't say he could come later. Didn't say he could come on Sunday or try to make any other arrangements, just that I need to find another mover. No further response from him. Not even an apology. My entire apartment is boxed up and we have flights to our new city scheduled based on this move. things happen. I get that but I could have worked with him for later or even on Sunday. But he was not interested in being professional.
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January 2023 by Andrew P.
Yelp needs to create a zero star rating specifically for "First Choice Moving Pro's".They carelessly damaged our furniture in a move. They were hours late. Another guy showed up even later than the owner and first guy did. They are not equipped or capable to refer to themselves as "moving professionals". I strongly urge you to look elsewhere if you want professionals who are prompt, hard working, know what they are doing and are insured. The decision to use First Choice Moving Pros was a huge mistake that cost me thousands of dollars in the long run. They are amateurs and lazy, at best.
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October 2022 by Eva F.
When calling for my appointment set up for my uboxes, I accidentally the wrong number- which was another company that sounds like this one BUT uses a number in their name and is NOT LLC, I realized I made the mistake when I called and they had mouthed THIS company like a child seeking attention. I thought that was ridiculous for another company to do especially a "professional" company. So I told them no, I was looking for FIRST CHOICE MOVING PROS and got this proper number- I spoke with Deante via text since I was in between meetings. He replied quickly. And the day of the move he kept me updated on statuses especially with Uhaul situations when picking up my UBOXES. That was also a huge help, he standing in the lines and getting everything sorted the day of, because there was no way I could do it. None! So I'm grateful for that. Once getting here, they moved quick! I didn't expect it to go so fast and smooth! He even saved me money by packing the box so good I only needed one less than I ordered which saved a TON OF MONEY especially when moving is already expensive. Definitely look forward to hiring them again and referring them to my friends and family. I prefer this small business over that childish "big" business over there bad mouthing smaller businesses for greed any day!
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July 2022 by Samuel T.
We booked First Choice Movers to move some gymnastics equipment for us and they did an excellent job. Thomas was on time and worked very hard. Unfortunately, one of the other guys we booked was a no-show, but Deante was super professional, apologetic, and quickly refunded the extra money we paid for the second guy. Overall, excellent customer service and I appreciated how smooth everything went with the move. I highly recommend their services and won't hesitate to use them again in the future. Thank you guys!
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March 2022 by Paula V.
Diante and 2 others moved 1/2 of my boxes, and small amont of furniture in February. He couldn't get everything in his 25 ft truck, He came to my home prior to setting up the move to ascertain what size truck he would need.He didn't have a big enough truck. We agreed he would make a second move later. We scheduled the second move for 03/03/22.I paid him $1800.00 in advance.He never showed up!! I called him several times a day for a week. Diante never returned my calls or texts. It's been 3 months since I began this move with First Choice Movers . I am tired and frustrated. Don't make the mistake I did, cross them off your moving list!!
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November 2021 by Yushu Z.
We booked two U-pods from Uhaul and picked First Choice Moving Pros as our movers to deliver and load the two boxes. Among all my past movers' experiences, I would say they are the best so far. 1) Reliable Communications - Two days before our moving date, Deante texted me to confirm the details. Super easy. On the moving date, he texted me 1.5-hour before our scheduled time, and told me that our boxes were ready earlier. So we were able to start the moving earlier (never happened before). 2) Efficient Move - We had quite a few large pieces of furniture and several boxes, and I was afraid that I would not be able to fix everything. Deante and his team were able to position all different pieces and maximize our Upod space. Though in the end, we did have some small pieces that were not able to fit, we were able to move all the important items, which was a great way for us to purge and minimize our items. Overall, I really enjoyed the process and want to thank Deante and his team again for making our move so smooth! I would totally recommend them, and use them again if I ever move in CA again.
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July 2021 by Robert E.
Negative 500 stars if it was possible !!!! Unprofessional, unreliable and the absolute worst customer service ever! Doesn't respond to phone calls or text messages and was a no show after confirmation of the scheduled appointment. Didn't even contact me of a cancellation. If you choose First Choice just make sure that it's your last choice. I would rent a mule and a wagon before ever selecting this company again!!!!! Stay away and select anyone else. You would probably get more out of bugs bunny or Daffy Duck.
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June 2021 by Dani C.
If you want someone reliable that's going to actually show up- don't hire first choice! They cancelled on me on Friday, 6p before my move on Saturday morning! Do you want to guess how easy it was to find movers in that short of time frame??? OR how much money I spent on the new movers??? Unbelievable!
