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November 2023 by B T.
Errol is the best. They should pay him more money. He knows the stre. He knows the product. Awesome!
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September 2023 by Stacia D.
Serrena was awesome! So helpful. I love our choices and couldn't have done it without her. What a great eye for design!
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September 2023 by Eric D.
Paul banquerErrorl wilmot DIDN'T their titles as manager'stitles stand in the way of passing the buck and customer service when i needed to return Merchandise after their company did an absolute phenomenal job From inception, to installation to returning floor decor was amazing, Thanks
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September 2023 by Diedre Kruse
Lots of options, but prices can vary between stores depending on inventory. Plan your project early to ensure you sourced enough materials because they can run out at one location and you may have to go to another to get more, but at a different price, and sometimes it's more or less depending on that stores inventory volume. Other than that, always been able to return unused product within a reasonable amount of time.
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August 2023 by BILL BARBER CONSTRUCTION INC.
Great store atmosphere, always professional customer service. Even when I take my family and kids in, all the employees have a positive attitude. Great tile selection, and they carry our preferred waterproofing system. If you're remodeling your kitchen or bathroom, feel free to message me with any questions regarding your project!
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August 2023 by Glenn Willis
Selection was unbelievable. Clean.People helpful beyond measure.(I was seeking new MK 101. Not available. But Jeremy, off work, home IN A NAP!, Woke himself for a phone call, answered ten minutes of questions, and SOLD me on a new Goldblatt saw, w/a 10" blade and its own folding stand.)I will shop there again.
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August 2023 by Jessica Oliver
I recently had the absolute pleasure of working with an extraordinary design expert at Floor and Decor, who completely transformed my master bathroom into a stunning oasis. Her Name is Nika. Her expertise, attention to detail, and infectious passion for interior design made the entire process an unforgettable experience.Nika took the time to understand my vision and preferences, carefully listening to every idea I had.Her ability to blend my style with her vast knowledge of design principles resulted in a master bathroom that truly reflects my personality. Her creative suggestions and eye for aesthetics helped me make choices I would have never considered otherwise, and I am forever grateful.One of the standout qualities of Nika is her exceptional patience. She never rushed or pressured me during the decision-making process, ensuring I felt confident and satisfied with each selection. She walked me through various options for tiles, fixtures, and finishes, explaining the pros and cons of each, which helped me make informed choices tailored to my preferences and budget.Nika is a valuable asset to this organization!
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August 2023 by Laura Skelton
We are so thankful for the help from Nika. She has made our bathroom remodel so much easier and she is an absolute pleasure to work with. Thank you Nika!
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August 2023 by Jessica O.
I recently had the absolute pleasure of working with an extraordinary design expert at Floor and Decor, who completely transformed my master bathroom into a stunning oasis. Her Name is Nika. Her expertise, attention to detail, and infectious passion for interior design made the entire process an unforgettable experience.Nika took the time to understand my vision and preferences, carefully listening to every idea I had. Her ability to blend my style with her vast knowledge of design principles resulted in a master bathroom that truly reflects my personality. Her creative suggestions and eye for aesthetics helped me make choices I would have never considered otherwise, and I am forever grateful. One of the standout qualities of Nika is her exceptional patience. She never rushed or pressured me during the decision-making process, ensuring I felt confident and satisfied with each selection. She walked me through various options for tiles, fixtures, and finishes, explaining the pros and cons of each, which helped me make informed choices tailored to my preferences and budget.Nika is a valuable asset to this organization!
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July 2023 by Amanda-Lynn Lowe
Huge selection and incredibly helpful staff. Definitely the place to go for a bathroom or kitchen remodel.
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June 2023 by Ms. T. Williams
Wow, walked in the store after work very tired and Alfonso smiles at me with open arms… he was so patient with me, he offered to show me everything I asked for he even had enough knowledge to explain to me what I really actually needed! PLEASE KEEP THIS GUY AROUND! I’m a nurse so I certainly know great customer service! YOU ROCK ALFONSO! #goodguy
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June 2023 by J W
If it is not in stock, do not buy. They promised 2 weeks for delivery and one month later they're claiming an additional week. They deal with outside vendors but, do not hold them accountable, they just want the money up front. Claimed they would call back or provide information but, did not. They will not call you back, and when you call them, they do not give accurate information.
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June 2023 by Diamond Dae
This store is huge. I really enjoyed going in and walking around. I have to bring my husband next time.
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May 2023 by Blen Blan
Customer service is good, product it is amazing the varieties and quality and the plus of having designers available to help you finding what you are looking for and giving you advice. Happy with the products ,but not enthusiastic regarding prices.
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April 2023 by Queen Kelli Droughn
Nika and Errol were amazing. They assisted us seamlessly. Our contractor set up the appointment Nika was amazing in helping us with the choices and Errol made it happen with the order even down to calling our bank and us speaking to them to make sure everything happened as it was supposed to. We enjoying this very tedious process with ease. Thanks to them both.
