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January 2024 by Byron Blacio
Met with Alfredo and had a great experience. He was knowledgeable, personable and a straight shooter. We haven’t bought anything just yet but we’ve have been to quite a few different rv places and this was best experience so far.
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January 2024 by Mohan Bazaz
We were really glad to meet Robert Miller. Very nice and humble. Answered all our questions. Very informative and knowledgeableReally liked Alliance 5th wheel.Will be back in November after our long trip.and hopefully buy the trailer
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November 2023 by Mark Rivera
Great Experience purchasing our first Travel Trailer! Stuart and Staff took care of us and made our experience easy.
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November 2023 by M R.
My wife and I purchased our first Travel Trailer here. Stuart was great and helped us through the whole process. We had a great experience and are happy with our purchase.
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November 2023 by Harrison W
Sales person was very pushy and did not stick to showing us what we stated was our budget. I know they all are pushy to make a sale but this was too much. Just out of spite to not deal with that we chose another dealership.
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November 2023 by Peter J.
All of the "5star" reviews on here are fake. What a wretched experience followed by a 20 year mortgage for a paper house. Biggest financial mistake I ever made. I got conned and scammed by Stu and Darrell. Darrell invoked the brotherhood of army veterans when he flat out lied to me! Shameless and zero integrity.. (two weeks later) the fridge doesn't work, there's a hole in the awning, the hot water only works in the shower, and a dozen other ridiculous flaws!
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October 2023 by Allan Parks
Very welcoming and professional atmosphere. No pressure Sales, was able to walk-in with specific trailers in mind and had a very knowledgeable Sales person take us to them and answered all of our questions. Thank you Stuart.
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October 2023 by eddie orozco
Took me a whole to write this review but here it is. Our Journey started back in late August with Camping World Temecula. Everyone that was working congratulated us on our 5th wheel purchase, even had us take a pose withe the SOLD sticker that we attached. They called me later in the week to say they couldn't make it happen. Fast forward 2 weeks later we had pretty much the same thing happen at Mike Thompson RV in Fountian Valley, again we took the infamous SOLD picture. Both company's had no problem taking my 5k down.So one day, I was getting off the freeway in which I pass Giant RV daily. Figured I'd give them a chance, walked in and met Stuart ( #1 Salesman for September) he showed me the Alliance 395DS... I told him what had happened at the previous 2 locations, he promised me Giant RV was different. Couple days after meeting Stuart he called me and said " Come pick up your new 5th Wheel" Bottom line we had a great experience from Giant RV and I will always refer friends and family to them. Thanks again Giant RV
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October 2023 by Angie Gutierrez
My husband & I are strongly considering the purchase of a used C Class Rv in the near future. We walked into the showroom & a consultant by the name of Ed offered to help us. He showed us a few C Class models & was very respectful of what we wanted to see & didn’t try to up sell. He listened to what types of models we are considering & answered all our questions (I had many). I appreciated that he was patient & didn’t have the annoying, pushy salesman approach. I would highly recommend working with him!
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October 2023 by Jayce Hensley
Long story short, they won’t take me off their advertising list. Wouldn’t give me a price on unit if I had my own financing.Offered me trade in but couldn’t give me estimate. Amazing how this place is even in business. I ended up purchasing from other dealer with much better experience!
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October 2023 by ラモスL
It's a sales place. Good selection of RVs and salespeople are nice. The managers ...ugh...way over charge for must haves. To the point I wanted to walk out and not buy anything. They ruin the atmosphere for salespeople. Sorry, salespeople, your managers suck. Especially particularly one.
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October 2023 by Mitzi A.
GREAT EXPERIENCE!!! Our salesperson, Enrique, very patient, honest, and up front! My husband and I are new to the RV world and Enrique was very patient in answering all of our questions. If there was something he didn't know he would get the right person to our questions. We had nothing but a very great experience from salesman to financing personnel. Leslie was very helpful and honest! I would highly recommend Giant RV to family, friend, and anyone in the market who is interested in purchasing an RV or 5th wheel! You won't regret it! Thank you, Enrique, Leslie, and the entire team for the experience!!
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September 2023 by Kimberle O.
We have purchased several Trailers and RV's from this location and they have always gone above and beyond to meet our needs, questions, concerns or whatever! Special thanks to our sales representative Gary 2. "Woody" for finding us a great RV that really checked most every box! And Leslie in financing for all his help!
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September 2023 by Asma Whitekiller
Stuart is the best!! Absolutely made our experience amazing. The guidance, comfort and fun we had during the purchase process has been nothing short of fantastic!! Will be recommending anyone to Giant RV because of his customer service and attention to the details of our needs.
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September 2023 by Alec Thunder
Store in Murietta, CA:Slow but friendly place to buy your RV.The purchase took a while, but the sales-team was friendly and competent.Update after we had the first repairs (still within the first year and within the warranty):May 2023: Found out that the solar panel on the roof (preinstalled) was not connected to the battery when we purchased our camper and asked Giant RV to fix that.July 2023: After about 2 months we got our camper back and went on our first road-trip.During that trip the battery boiled and nearly exploded, so we had to disconnect the battery and look for a nearby RV store for repairs. That store found out that some connections and crimps were installed badly (probably during the recent fix prior to our trip) and that the battery had died (presumably because of those).The bad connections were fixed and the battery replaced. Repairs did cost us about 300 Dollars, which Giant RV is not reimbursing, because their records do not show that any changes were done to the wiring/connections (wonder how they've connected the solar-panels without changing the wiring to the battery...).All in all an unfortunate and pretty unsatisfying experience. Wouldn't go there again.
