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January 2024 by Megan Murillo
Had a very unpleasant experience. As my son was getting ready to pay and in line, he overheard the manager ( bald white male) quietly tell an employee ( very young looking girl) I’ll have to take out to dinner. Her reaction was very embarrassed and uncomfortable. We do not tolerate sexual harassment! We will not be shopping there! Will be reporting to headquarters!
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January 2024 by Chris M.
Today 1/15/24 9:00PM While I was paying I witnessed the bald guy or manager, I wasnt sure, talk to a younger employee inappropriately. The bald guy in a striped shirt said "I think I have to take you out to dinner" to the young looking goodwill employee. The worker was wearing a mask with glasses. I couldnt hear well what she said but she sounded very uncomfortable and I see this as very wrong for an establishment. The guy was acting sexual towards her from what I saw and the guy was old looking possibly 50.
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December 2023 by DJ L
Goodwill obviously is trying to close stores and use them as write off.
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November 2023 by Jessica Baker
Prices were way too high! I passed on several items because they were asking what the item would go for new!
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October 2023 by Dana L.
Warning! Fake jewelry being sold as real 14kt gold on Goodwill's online jewelry site. Fact- Goodwill now tests ALL donated jewelry. Do not buy those big "mystery" jewelry vases you see in their stores. What they put in those vases is no mystery. It's all junk with maybe something small and real added every now and then, to entice you into buying more. Don't believe those youtube videos that show women finding thousands of dollars worth of treasure in those Goodwill mystery boxes. It's a scam! I got scammed by Goodwill jewelry auction online. Thought I bought a real 14kt topaz ring. It was advertised as real but it was a fake. Instead of accepting my return, Goodwill told me I'd need to take it into a jeweler and have it appraised before returning it. Appraisals aren't cheap. LOL! The ring is dipped plastic with a fake 14 kt stamp inside and cheap, plastic topaz stone thinly coated in some silver dip. Weight was completely off too, from what online listing claimed. Because it's plastic it weighs almost nothing. I know jewelry and I know a fake when I see and feel it. I won't be purchasing jewelry from rip off Goodwill again. Goodwill ripped me off for over $100 on that fake ring. It won't happen again. More buyer protections on used jewelry sites like etsy and ebay.
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October 2023 by Fo Bo
Probably the worst, most overpriced Goodwill I have ever seen. Junk and broken items for like new prices. Insane.
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September 2023 by ALAN PRICE
Why Goodwill does not handicap parking available in their Murrieta Ho Springs store? Also, restrooms are only for employees only! There reasoning is because of COVID. However, they will direct you instantly to the nearest business that has available restrooms for the public. Is Goodwill exempt for providing handicap parking?
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September 2023 by Ibrahim Marabeh
I came by to drop off some really good stuff, some even new items only to be to the donation center closes at 6 when the hours listed on Google say 9pm! When I asked if I could just drop off the van load since it was 6:08, I was told they don’t have enough staff to cover both the store and donation center!
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August 2023 by M N
Restrooms are for "employees only"...I had to take my 3 girls to Jack in the Box...what an inconvenience. Back in the day Goodwill let everyone use their restrooms. At least they should implement a "key at the register" policy for the restroom use.
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August 2023 by Gary M.
Service here is very good. Was not expecting someone to unload my truck but soon as I've parked, 2 of the goodwill staff came out and started unloading, sorting, and counting my donations. Very efficient & makes the process easier than other places. None of the donations were rejected unlike the other donations place that makes their executives rich. The receipt is all digital and goes to your email. Well-deserved 5 stars. Wish I've taken pictures of my load but didn't think about it at the time. Anyway... this is the place to be if you want to donate.
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July 2023 by Marc Navarro
Restrooms are for "employees only"...I had to take my 3 girls to Jack in the Box...what an inconvenience. Back in the day Goodwill let everyone use their restrooms. At least they should implement a "key at the register" policy for the restroom use.
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July 2023 by Alyssa Gonzales
Prices here are ridiculously expensive. I saw an item that was originally marked for 25 cents and they were selling it for five dollars ? on the bright side, the store is really organized but don’t expect to find your typical thrift store prices here.
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July 2023 by Misha
Do not go here! They paid their workers pennies in some states. Terrible company. Feeding off of other people’s generosity and kindness to fill their own pockets!
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July 2023 by Kassi Karabaich
Donation greeter let me unload everything from my car before telling me they weren’t accepting donations, even though the donation center portion doors were open and they were employing people. Don’t waste your time
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July 2023 by Vivian S.
It is Sunday @ 2:00 Pm. We just tried to drop two bags off and they said no. They are open until 6:00 pm, but They said their basket is full and we have to come back tomorrow. I have never heard of anything so ridiculous. We have very nice clothes. Some have never been worn. We Have moved here for Torrance and there they have drop boxes all over and their store takes any thing any time. We just down the street and found a drop box for sport center. We were able to put the clothes there. I will come back to goodwill..
