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August 2023 by Brother Dave Seattle
Easy sign up, manager Rebecca nice and efficient.
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August 2023 by Jeff Turner
These folks are professional and the entire process couldn't have gone any better. They covered everything and I walked out of the office very happy. The facility is very clean and security is top notch. I highly recommend Guava Street Self Storage.
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December 2022 by gary Sherman
Anna did a great job advising me what to bring prior to getting my storage spot and had a great spot for me when I arrived.She explained everything clearly and made it an easy process.
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November 2022 by Jason Patterson
They said my uhaul drop off was late, after 10:30am the next day even though I dropped off the moving truck the evening before it was due and checked it in online.
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October 2022 by Kekoa C.
If your looking for a place to store you're belongings it's definitely not here. Horrible Customer Service, very rude, I wish I hadn't picked this storage and picked a way better place. A tip for you all. If they have little starts and barely like 7 reviews don't go there. Plus check the comments people say.
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August 2022 by Johnny Ramirez
Sat out front of this place for a log long ti.e trying to get the 24-7 uhaul order rite. They didn't call the cops on me that's always a plus
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January 2022 by Lisa Castillo
I love this storage facility. The lady there Anna is very nice and always calls me to remind me of my payment so I don't get a late fee. The gate hours are 7:00 a.m. to 7:00 p.m. 7 days a week. Sometimes I wish there gate hours were a little longer but I am still satisfied with there sevices.
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June 2021 by Lemar Knight
Great customer service!
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April 2021 by Ann Andre
Excellent service.
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May 2020 by Steve Smith
This place was great! The staff, especially Sharon, was always very professional, yet super friendly. I had multiple units for over 2 years and they always kept me up to date with any situation that came up. I would highly recommend them to any and everyone.
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April 2020 by Mario Weiner
Sharon was extremely helpful in filling out the forms on the web site, and as my needs changed she was able to accommodate me.
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March 2020 by Window Hardware Specialist
Great location!
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November 2019 by J Smith
Great facility. Sharon is the best!
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June 2019 by ocean92672
The property mgr is rude and outrageous has no customer service she switches rates talks out of both sides of her mouth then tries to talk over you
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April 2019 by Madison M.
The young girl Nicole Who answers phones is rude and has no business answering phones, horrible customer service. I would not recommend this place sad cause the old management really took care of the place and had great customer service. My neighbor said the same thing she switched the rate on her when she called and then came in to see it, then tried to back peddle and say she did not say that. My neighbor recorded the call. There are too many good storage units a block away on Jefferson, don't waste your time. Bait and switch.
