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February 2024 by Anna Espinoza
My Husband & boys love this place..need i say more! ?
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February 2024 by Darlene Horrigan
First time visit went well.
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December 2023 by hugo portillo
Great variety of tools for a DIY projectGood luck finding an employee to help you
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December 2023 by Tee Vee
You can find just about anything here for DIY projects at reasonable prices. Some of the type of products they sell here, for the most part, are not for heavy business use however. Keep that in mind if you're a contractor.
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December 2023 by Mikaela G.
My dad went into the store today and had a horrible experience with the manager Nick during his transaction. He had asked for help with multiple associates, and received very bad costumer service from them. He said Kevin was very kind and helpful outside of the transaction with finding tools and loading them into the cart.
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November 2023 by Alisha Madariaga
I was delighted to find out that they allow dogs in the store like Home Depot and Lowe’s does. I like brining my dog to places like this because it’s good practice for her socialization skills and her training . I brought my dog in yesterday to pick up carving tools (I think they’re meant for clay) for my pumpkin . The cashier was so nice and complimented my dogs behavior and manners and then gave her a treat :)She was so happy to get that treat! Thanks so much for making her (and me) feel welcome!
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November 2023 by Arelith Lucero
Avoid having to go here the cashier whom did not want to give me his name was unbelievably rude, such a disgusting interaction, he is white, very plump and old. He has absolutely no work ethic, and no customer service skills at all. He got the items i was paying and threw them towards me, i left because he actually made me feel unsafe. They are tools, why throw them? I didn't know if he was already on something but i rather leave than keep putting up with his attitude.
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November 2023 by Dean Dana
Very poor customer service. There were 15 people ahead of me in the checkout line, with only one cashier, who was also responsible for answering the phone. Waited 5 minutes without moving up and then left. I ended up buying the same size tarp at Amazon for 25% less, delivered to my front door, although it was only 5 mil versus 9 mil at HF. Management is clueless regarding running a store. Pennywise , pound foolish. It's going to catch up to them. It always does.
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September 2023 by Jeanette Flynn
All the employees at this store are nice. I feel right at home when I shop here. If you have a question they answer and provide good advice. There are a lot of long term employees there that you can tell love working there. Whomever manages this store is doing a good job! Way to go Murietta location.
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September 2023 by Joe G
Item not on the shelf but equites you get a ticket and proceed to checkoutTo get it. Waited in a long line only to find out they don't have it in stockHow about only have the amountOf tickets/ stubs equal to your pathetic inventory so that customers don't have to wait in line at checkout with only one cashier to only find out that product is sold out??Terrible inventory management system
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September 2023 by Joe Ghandour
Item not on the shelf but equites you get a ticket and proceed to checkoutTo get it. Waited in a long line only to find out they don't have it in stockHow about only have the amountOf tickets/ stubs equal to your pathetic inventory so that customers don't have to wait in line at checkout with only one cashier to only find out that product is sold out??Terrible inventory management system
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September 2023 by Mike Anderson
A great selection of great tools at affordable prices. Make sure to sign up for those coupons so you get even better deals!
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September 2023 by Lady Vet Lulu
Really nice store. Clean, organized and staff was friendly and helpful. Definitely going back again.
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September 2023 by Marsha Bogan-Santos
Awesome staff helped me find what I needed. Great coupons. Clean store.
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September 2023 by Nick L.
I had a very positive experience today at the Murrieta CA Harbor Freight location So, even though it's a very busy day I see a very clean and organized store! All the merchandise is all neatly kept in its marked bin locations! Then! I see one of the managers hitting the floor helping a customer find merchandise and it's not hard for me to find him to ask what I needed to know and how to find. Also, this guy knew where everything was, helped me find three locations, and let me know what they had and didn't have with certainty! Once It was time to go to the checkout line it was pretty backed up but no fault to the hard working Harbor Freight team. Everyone was working hard, and efficiently like seasoned warriors, so the line moved right along and before I knew it it was MY TURN! SO my cashier was fast, smart, courteous to others, very hard working, funny, relating, caring, and was just a dynamo punch that words alone can't give full justice/ substance! I was impressed. The story isn't over yet! So heading out to my vehicle to hurry back for a blessed job and client I suddenly can't find my wallet! I rifle through my truck, bags, pockets then around the vehicle, to the store, the cart, every logical spot in order! Then I reluctantly do the walk of shame into the store to ask the manager for help and if they'll check the cameras for me. I asked the guy who first provided great customer service, and he was helping to attack the huge demand at one of the cash registers, and I understood that it wouldn't be right away able to help me with the cameras review ( he also relayed that information to me) but he still acknowledged me. And, turns out he still exceeding my expectations with stellar customer service when he quickly informed the main store manager of my need to review the camera system because of the wallet issue. Next, I walked over to the main office in the front and knocked on the door because I realized that she (the main manager) had walked past me. She let me in so I could actually see the monitor and she really put me at ease. She was really nice and courteous and got right to business showing my entire transaction at the register with my wallet. We watched the entire 5 to 10 minute footage and sure enough I put my wallet in my pocket and walked out of the store so I thanked her. Armed with that affirmative information, I went back to my truck and thank God I found my wallet on the top of my high cab truck roof and although my nerves were rocked, it ended up on a good note. Also this awesome review would probably have never happened had I not experienced the full-force of the GOOD SIDE OF THE HARBOR FREIGHT TEAM TODAY! So I'm very pleased to share my gratitude and awesome experience with the public right now because they deserve it. !
