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January 2023 by T Nguyen
Loved living here! Norma and Roxana have always been so helpful since day one. I also loved how anytime we needed the maintenance guys Mike and the other one I wasn't able to catch his name but anytime we needed them to fix something they were quick and efficient. Also love how they do follow up calls to make sure what we needed fixed was fixed. We hate to have to leave but loved living here. Thank you guys!
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December 2022 by Jared S.
I visited the Hilltop at Winchester on my quest to find a new apartment. I had seen many reviews about it here on Yelp, and on apartments.comWhat attracted me to come here was the relative remote location, and the promise of spectaculars views.I made an appointment and met Ms. Roxanna, who was super friendly, professional and great sense of humor as we shared a few laughs. She showed me the apartment of my dreams; super clean, modern sleek, and that balcony view of the city was just incredible. I had made up my mind instantly and Roxanna was a wonderful host showing me all the amenities. I quickly filled out the required forms, and paid the $100 holding fee.After they review my background and credit, I am confident I will be moving in very soon, and look forward to my future residency there.I didn't get a chance to meet the famous Mike that everyone raves about in these reviews; but I look forward to meeting him as well! If all goes well I will be back there in the next couple of days to pay my deposit.This is a beautiful place, I love my future apartment.Thanks very much to Roxanna for her hospitality, kindness and professional treatment.I will follow up here with the rest of my experience, and encounters with the rest of the staff. I hope to make my next post as positive as this first impression.
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December 2022 by Charles Nalls
Charles E. Nalls.l have lived at Hilltop for about 12 years. During that time it has been a joy. l have always got answers to questions l might have about something here at Hilltop. Mike the handy-man is a good friend and person, always willing to help. Norma and Roxanna, have always been very helpful with my stay here at Hilltop. The crew does a excellent job in keeping area clean at all times. l have really enjoyed my stay at Hilltop.
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December 2022 by Stephen Soyars
My Wife and I have lived here about 7 years and are very pleased. The complex has all the amenities you could want including a Jacuzzi and Gym. There is also a washer and dryer in the apartment.When something is broken, Mike and maintenance fix it promptly. When we have any concerns, questions (or lock ourself out!) Norma and the staff address it quickly as well, and without bogus fees like my last apartment charging nearly a hundred dollars to take 2 minutes work to unlock a door.Thank You Norma and Mike for making our stay here so comfortable!
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December 2022 by Moses Lazarus
We are current resident at the Hilltop apartments for six years. Our experience living here is wonderful. The atmosphere is quiet and the neighbors are friendly. The management staff, Norma and associates are very professional and helpful. Inquiries and maintenance request are address in a timely manner, same day service. Thank you for making our experience pleasant at Hilltop.
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December 2022 by Rochelle Torres
Our family has lived at Hilltop for over a year; it has been a really good experience. Norma and Roxanna have always been professional and friendly. Mike is the nicest guy! The property is clean, safe and quiet. We enjoy our view of occasional fireworks at night and the mountains at sunrise; some perks of climbing three flights of stairs to get home lol! It’s advisable to have a garage because finding a parking space can be difficult in the evening.
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December 2022 by Scott Blish
Have lived here for four years. Management has been fair and accommodating. Norma the manager, is always available and quick to answer any issues. Mike the head of maintenance is friendly and very good and efficient with solving your needs.The rooms are large with washer/ dryer and very quiet. Rent is reasonable even with two increases in last four years.Scott
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December 2022 by Gaby Tapia
I have lived at Hilltop for almost three years and i have enjoying being here. The only negative is that parking is limited. Other than parking everything has been great. It is quiet, grounds are kept up, and amenities are nice. Best of all the staff is amazing. I have had a few service request that have all be checked same day and front office is so easy to communicate with especially Norma, she has been so friendly and helpful. Overall I would definitely recommend Hilltop!
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December 2022 by Eric Brinkley
Hilltop at Winchester creek apartments in murrieta California has created the kind of living experience that’s nothing short of exquisite. Being a first time renter I couldn’t think of a better first time experience. I specifically want to address the work ethics of Norma and Roxanna in the leasing office. With they’re upbeat and always ready to help attitudes. You can be sure that any problem you may have will be solved in a helpful and orderly fashion. And of course I can’t forget Mike head of maintenance who can only be described as Reliable, Hard working, and Determined. It’s safe to say Hilltop at Winchester Creek apartments is the right choice. Where you’ll always be greeted with a smile and helpful information.
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December 2022 by Alejandra Cortez
My family of 3 and I have been living here for a little over a year now. So far we love it! We have only needed maintenance in our apartment 2 times & those both times the maintenance people were so quick to come fix the problem! The maintenance people actually live in the apartments so it's very helpful that they are available instantly when you need them. We did have a little miss understanding with our downstairs neighbor and Norma the property manager was very professional to resolve the incident instantly. She is also quick to respond to emails when we have questions or concerns. I would love it even more apartments came with more parking spaces because it is difficult to find parking inside most of the time or it would be great if the apartments came with a garage and not pay extra for it :(. But other than that, we are happy! It's very peaceful & quiet. The property is well maintained all the time. Thank you Norma and staff at the Hilltop :)!
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December 2022 by Patrick Guilbault
We have lived here almost 2 years now and it has been a very pleasant experience. I believe the staff here really deserves all the credit. Norma and Roxana in the front office have always been professional and friendly in all our interactions. It's easy to see that they really do care about this property and the residents that live here. We have had very few maintenance issues since living here, but when we have had an issue, Mike from maintenance has been here almost as soon as I put down the phone. I have never seen a faster response time for maintenance requests as I have at this property. It's literally unheard of to have a problem fixed in the same day let alone in the same hour as I have. Can't say enough good things about the staff. We love our unit and we love having a garage. I would recommend Hilltop to anyone looking for a new apartment in this area. Great job guys keep up the good work!!
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December 2022 by heather vail
Having newly rented after a divorce I have never felt so at home as I do at Hilltop! I have been a resident at Hilltop for 3 years now and site manager, Norma, has always been more than amazing! Easy to talk to, attentive to any need that might arise and always goes the extra mile! With beautiful views, a spectacular pool area and great location it is the perfect place to call home. The property is beyond well maintained, gated and family friendly. Norma and her staff, Roxanna, Mike and others are always just a phone call away when in need. I am proud to call Hilltop home and would highly recommend it to everyone!
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December 2022 by Kayley Romero
My family and I have living at Hilltop on and off for about 8 years. It is the best apartment homes we have ever lived in. The location is great. The staff and the manager Norma are always so welcoming, well organized, and willing to help. The maintenance team is super efficient. The landscape and the amenities are kept up. The team really does take pride in what they do.
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December 2022 by Gilbert Ramos
I have lived here several years now, and my experience has been a most pleasant one. The manager, Norma, really cares about the residents. She does an outstanding job of keeping this place beautiful, clean, and safe for everyone. I appreciate her hard work. Keep it up Norma. Thank you! I also appreciate Mike from maintenance, who has always gone above and beyond to help us. Thank you for all your hard work and positive attitude.
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December 2022 by Arturo I.
This a beautiful place to live, the scenery of the area is well planned. The place is well kept and maintained.I personally really enjoy living here. Norma and Roxana are very professional, kind, and efficient. The office definitely prioritizes the care and concerns of this community. Maintenance men here are professional and fast. If I have a problem here, the office and maintenance fix it in a day, No later than two. The pools have beautiful palm trees and the water is clean, including jacuzzi. The gym is nice place to get an easy 30-1hr daily exercise. The community is quiet and peaceful and that’s extremely appreciated.
