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November 2023 by Jim S.
I have to say this was the worst place I've had for a service request. They claim to have value but they do not. I can not say much about quality but what I can say is the owner Mike was so arrogant and Jeff was just flat-out rude. You could hear the garage employees screaming at each other about things that weren't appropriate for anyone to hear. The steaming anger coming from the back was so intense that it could make anyone feel uneasy. I really do not wish to disclose what they were saying to each other but I can say it made me so uncomfortable that I instead decided to go to another shop in their center. Maybe the stress on the owner is they are surrounded by competition. Regardless, treating anyone walking through the door in a disrespectful manner is unacceptable. I don't care how long he has been in business, but if the community money made him rich to the point he doesn't care anymore then the community can certainly pull back from his business so he can go elsewhere. I will have the news station there to witness the behavior at Inland Auto. Unfortunately for him, we are part of the local media for Temecula and Murrieta. Good luck with your attitude Mike and Jeff or simply get rid of the arrogance and serve the community as a mechanic should. After all, you are only mechanics and should do your job without the attitude.
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October 2023 by Barbara Sabatini
Always a stress free experience even though it regards vehicles and repairs. Mike has been there for us every time we had an issue.It’s really nice to have a mechanic who is honest and who is someone you can have faith in.
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August 2023 by Joe M Miller
Experienced this shop about 4 years for a smog check. Had went to a couple more shops, before Inland Auto..I was told that because of my aftermarket cold air intake the other shops couldn’t perform the smog check because I needed an E.O sticker. At that time I didn’t know that the cold air intake company had an office in Temecula Ca. I noticed Inland Auto had a the smog check service so I stopped by. The owner at Inland Auto was very helpful and knowledgeable about my situation, so he called BBK Performance and got the E.O # and performed my smog check right after. I haven’t use their service since cause I had been having more performance work done to my vehicle. Inland auto shop was clean, organized and large enough to service numerous vehicles. I’m sure that Inland Auto will be knowledgeable about non performance vehicles and with the correct equipment to service your car fine. I would highly recommend this shop or at least stop by to find out they can do for you.
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August 2023 by Lorraine R.
Thank you mike !! My car has been a headache going back and forth feeling like I was given the run around. Thank you for everything you're very appreciated. I will definitely recommend people to you :)
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June 2023 by Pamela Sigman
Mike did a great job with my car. I got it back and it drives like it's brand new! I am super happy and he fixed it fast!Services: Steering & suspension repair
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June 2023 by Steven Daley
Excellent service trustworthy and explain what they did I will use them from now on.
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May 2023 by Sinoi H.
They were very courteous, fast, and efficient with excellent pricing. Will definitely be returning for future service and smog. Thank you Mike.
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May 2023 by Allie M.
Mike and his team are always honest and really take care of not only your car, but the customer as well. After having a lot of run-ins with some questionable places in the past I now bring my business only here knowing my vehicle is in good hands
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April 2023 by Denise McDermott
I made an appointment via phone. Despite telling me they were getting busy this week, Mike was able to get my car in for a needed oil change. I was treated with kindness and respect and was out within the hour. This was a morning appointment.Service: Oil change
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January 2023 by William Wallace II
Mike the owner is great, keeps you informed through the process. In my case it was a warranty issue that required a complete engine replacement, he estimated the date of completion which was weeks away and did in fact return the car to me on that exact date.
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November 2022 by Setayesh
Isn't it normal to call different auto repair shops to see who can fix your car with the lowest price?Well, I called this place to get an estimate price, but the person who answered the phone was extremely rude and insulted me for wanting aftermarket parts instead of original parts. I told him that I already went to two auto repair shops to get an estimate price and he kept asking why I didn't just let them fix my car.
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October 2022 by Jim Newell
Best auto repair ever! Specializing in all Toyota products. I showed up at at 10 AM with a with a huge problem, couldn't drive the car another block. Diagnosed, repaired for a fair price, and out the door by 4 PM. Mike, the long time owner, runs a very smooth operation. I highly recommend Inland Auto.
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October 2022 by crypto cake
After being left on hold for 15 minutes, I was told the part I needed was very expensive and the job would cost around $1500. He was insulted when I asked how much the part was, which he finally responded "I don't know $600?" What do you mean you don't know you just said you looked it up, now you're making up prices? I asked if I could bring in my own part and he said they don't do that here. I'm lucky his bad attitude and quotes based on thin air kept me far away from his more than likely horrible repair quality.
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September 2022 by Ken B.
If Elvis was alive, he'd be writing songs about how great Inland Auto is! Great communication along with friendly, fast & great work on my car. When my car wouldn't start, I was at a loss as to where to take it. Especially with the 3 day holiday weekend approaching. Inland Auto was suggested by my AAA tow truck driver & I'm really glad he did! Mike was great to work with & I had my car diagnosed and repaired & I got it back the next day. I highly recommend Inland Auto for all of your car repair needs. A+++++++ Ken Blake
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August 2022 by Randy B.
Great customer service! Was in and out on the road again in record time! Thanks again Mike!
