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October 2023 by Diane Brunkhorst
AVOID this place at all costs and go across the street to Ashley furniture or another well established furniture store. I had to put one star to post but I'd put a negative star if allowed. I bought 4 chairs off the showroom floor and got them home and they don't fit at our dining room table. We contacted them IMMEDIATELY after delivery with the problem and were told these are final sale and a custom order. What? Not once, EVER was I told these were final sale items and there is NOTHING custom about these, bought them off the showroom floor, no changes. Nothing marked on the product, nothing at the counter, and the sales clerk not ONCE ever mentioned this important fact. Even knowing this, the owners could care less and refuse to refund our purchase because "they are a small business". If you care about customer service and return policies on large ticket items, save yourself and go a reputable store. These guys aren't cheap either so your not saving anything shopping here except for poor quality. We just purchased many items for our new home from Arhaus, LazyBoy, Visual Comfort, and Arteriors and have used their return policy already for really high ticket items, NO PROBLEM. Ethical companies have return policies and/or put final sale tags on an item. I will be contacting the Better Business Bureau on these guys. Deceptive and unethical to say the least......
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September 2023 by Diane B.
AVOID this place at all costs and go across the street to Ashley furniture or another well established furniture store. I had to put one star to post but I'd put a negative star if allowed. I bought 4 chairs off the showroom floor and got them home and they don't fit at our dining room table. We contacted them IMMEDIATELY after delivery with the problem and were told these are final sale and a custom order. What? Not once, EVER was I told these were final sale items and there is NOTHING custom about these, bought them off the showroom floor, no changes. Nothing marked on the product, nothing at the counter, and the sales clerk not ONCE ever mentioned this important fact. Even knowing this, the owners could care less and refuse to refund our purchase because "they are a small business". If you care about customer service and return policies on large ticket items, save yourself and go a reputable store. These guys aren't cheap either so your not saving anything shopping here except for poor quality. We just purchased many items for our new home from Arhaus, LazyBoy, Visual Comfort, and Arteriors and have used their return policy already for really high ticket items, NO PROBLEM. Ethical companies have return policies and/or put final sale tags on an item. I will be contacting the Better Business Bureau on these guys. Deceptive and unethical to say the least......
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September 2023 by linda c.
I recently purchased two head dining chairs and a light fixture. Delivery was prompt and professional and my pieces are GORGEOUS!!!! I absolutely love them!
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August 2023 by Hey_itz_ Red
Gorgeous natural furniture; as well as, many other lovely pieces! All employees were very kind and helpful. They ensured that we were always helped. Super fast delivery as well! The piece looks fantastic and everything is very sturdy.
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August 2023 by Stephanie Garcia
Just purchased one bed frame and I am very satisfied with the product itself. Such a quick and simple process, they delivered it in the same week.
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June 2023 by Beniamin Cioara
This store is absolutely amazing! Not only do they have beautiful high-quality furniture and decor in there store, but there delivery is amazing. They came prepared and placed my couch quickly and efficiently, leaving it clean and looking ravishing.
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June 2023 by Bonnie M.
I love this store! They have unique furniture and accessories. The sales people are very helpful. I ordered a sectional that is beautiful in my home. I will be ordering more from them.
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June 2023 by Dr Lou C.
A Furniture Lover's Paradise!We love this place. Interior Accents is a true gem among furniture stores, a haven for design enthusiasts and those seeking to transform their living spaces into personalized works of art. I knew I had discovered something extraordinary when I stepped foot into this store.My husband and I are not talented in home design, but for some extraordinary reason, Interior Accents brings out the designer in me. The selection of furniture at Interior Accents is simply outstanding. There is no particle press board in this place. Whether we are searching for a statement piece to be the centerpiece of our living room or seeking to revamp our entire home, this store has it all. From plush sofas to stunning dining sets and wall art, their collection caters so well to our taste. The materials used are of the highest caliber, ensuring durability and longevity.The staff at Interior Accents deserves special praise for their exceptional customer service. They are knowledgeable, approachable, and genuinely passionate about interior design. Nicole, the manager, is excellent! I really can't say it any other way. The staff members are always more than willing to offer their expertise to help us make informed decisions. Interior Accents is a true testament to the art of interior design, and I wholeheartedly recommend it to anyone looking to create their dream living space.
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June 2023 by Bob Rubalcaba
This was my 4th purchase from Interior Accents. What an Amazingly Wonderful furniture store. Each time I was greeted by an employee. I feel that what sets this place apart from others is the quality of their employees. The young women that assisted me each time was friendly while also professional. Each had high honed communication skills but what stands out is their People Skills. Kudos Interior Accents for creating an environment where employees can make your company shine!
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June 2023 by Paul Azevedo
What an incredible store!! My wife and I were looking for some custom pieces but we didn’t fully know what we wanted. We just so happened to come across this store and we felt like we won the lottery!!Who knew that you could find beautiful custom furniture AND have it be cheaper and MUCH better constructed than the chain stores?!? Well now I’m a believer!!The second we stepped foot into the store, we were greeted and welcomed but we were left alone to browse at our own pace. What a relief that was compared to everywhere else we’d been. I can’t stand it when sales folks follow you around the store. And yet at Interior Accents, when we needed help or had any questions, they were there.Nicole is AMAZING!!! Her design style, willingness to help and give ideas (if you want them - not forced upon you) and personality are second to none!! She has already done such an outstanding job putting pieces that work with one another in sections to help people like me see it all together (I’m a visual person so having the store setup this way was so comforting)! She is so easy to work with, has great ideas and gives suggestions if you find yourself unsure about something and best of all, was NEVER pushy!My wife and I recently had a delivery and even that went well. The team showed up promptly within the small time window and treated our brand new furniture and set it up as if it were their own. The care they had was so refreshing.My wife and I will continue to visit this store and Nicole as there is constantly new pieces coming in and every time I go in there, which has been at least once a week now, I keep seeing things I haven’t seen before. Soooo much good stuff!!
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June 2023 by Ivy WonderPet Wiggle
We will continue to be return customers. We have purchased a swivel chair, a large coffee table, and recently a beautiful and sturdy bed frame. Better quality than Pottery barn! Checking out this place is a must!
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May 2023 by Desire O.
I came in this weekend to make a purchase for my new home. I walked around for 20 minutes and no one ever acknowledged me. Customer service is important to me and I will not spend my money there.
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May 2023 by Paul A.
What an incredible store!! My wife and I were looking for some custom pieces but we didn't fully know what we wanted. We just so happened to come across this store and we felt like we won the lottery!!Who knew that you could find beautiful custom furniture AND have it be cheaper and MUCH better constructed than the chain stores?!? Well now I'm a believer!! The second we stepped foot into the store, we were greeted and welcomed but we were left alone to browse at our own pace. What a relief that was compared to everywhere else we'd been. I can't stand it when sales folks follow you around the store. And yet at Interior Accents, when we needed help or had any questions, they were there. Nicole is AMAZING!!! Her design style, willingness to help and give ideas (if you want them - not forced upon you) and personality are second to none!! She has already done such an outstanding job putting pieces that work with one another in sections to help people like me see it all together (I'm a visual person so having the store setup this way was so comforting)! She is so easy to work with, has great ideas and gives suggestions if you find yourself unsure about something and best of all, was NEVER pushy! My wife and I recently had a delivery and even that went well. The team showed up promptly within the small time window and treated our brand new furniture and set it up as if it were their own. The care they had was so refreshing. My wife and I will continue to visit this store and Nicole as there is constantly new pieces coming in and every time I go in there, which has been at least once a week now, I keep seeing things I haven't seen before. Soooo much good stuff!!
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March 2023 by Leo R.
Purchased a $3,000+ sectional from Interior Accents in November 2021. It was delivered in Jan 2022. By November 2022, the genuine leather began to show signs of large cracking. Not the small expected character cracking, but large open cracks in multiple locations. Began contacting the store in November 2022. Was asked by store staff to text photos to the store cell phone number. Have been in contact for 4 months now with no indication from the store management as to how they intend to resolve the situation. This month I sent a certified letter requesting a refund or suitable replacement. Still not a word from the store. Up until now, my wife and I have been repeat customers at this store and have been happy with all the previous products. Now, not so much. Store management, if you read this please call or email. You have my contact information.
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February 2023 by Shayla Arandus
What a great store! We didn’t know exactly what we were looking for other than something different & of decent quality. We knew the moment we walked into Interior Accents, we found the right place! They have so many cool, unique things to choose from - you can literally walk around for hours and not see it all. At Interior Accents - you’re guaranteed to find an amazing selection of high quality decor & furniture at a very fair price. Literally no comparison to other furniture stores out there. To top it off, they offer delivery & set up at a very reasonable price. Do yourself a favor & go check them out