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February 2024 by Jared Brown
Jax is solid! They always deliver quickly and effectively. Come here for all your bike needs!
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February 2024 by vicki dickens
Awesome experience with this company! I bought a used bicycle and it needed some adjustment on a few things and I purchased a bell ?️ and a mirror, that they installed for me! Very friendly and helpful! I am very thankful!Vicki Dickens
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February 2024 by Nate D.
This shop is the best around! I purchased my Trek fuel ex 7 back in June 2023 with Craig. Craig was very kind and polite and also very patient. We went on some test rides and he made sure I was comfortable on the bike that I was purchasing. I now take my bike to the shop for every service and other issues I may encounter. Jeff, Natalie and Joseph are all great and very friendly people. They always help me out when I am struggling with something or even worse when I break something! You won't regret stopping by this bike shop.
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February 2024 by Tom Thai
Craig and Jordan are the epitome of good customer service and great individuals. All establishments can take a page out of their books. Not only did I receive stellar help, but I gained valuable interpersonal knowledge that I can use in my own business. Dave, retain these two at all costs.
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February 2024 by twill143
I thought I was dropping off a wheel to have a tube replaced. They repaired it immediately while I waited. They also replaced the rim tape at no additional charge. Great work and friendly professional staff.
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February 2024 by Nelson Matthew
Great customer service. I'll return.
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February 2024 by Theodore Mac Quidem
My first visit here was to get repairs done on my daughter's Huffy Mountain Back (chain came off the gears and became tangled). We were greeted immediately upon entering by a very friendly lady (wish I remembered her name), and the staff signed us in and immediately began repairs to the bicycle. Not only did the bike technician Jeff fix the original problem with the chain, but he also readjusted the front and rear tires and went over other areas of the bike, ensuring everything was tightened and set properly. After he was done and we inquired about the price for the repairs, he mentioned not to worry about the price! I felt guilty about the work done for the bike (21 speed, 24" mountain bike) that I had no qualms buying some accessories for my kids' bikes. Everyone on staff was very friendly, and they had an impressive array of mountain, road, and coaster bikes for purchase in addition to accessories like tires, bottle holders, and riding gear (including biking shoes). This is now my go-to place for future biking needs close to home.
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January 2024 by Matt N.
I was looking for a bike shop to get some needed basic parts and assistance with my Trek. I found this gem. The shop was busy with customers on both the buying and service side. Didn't matter, Sherry, Joseph and Jeff helped me out on the spot. Great selling support to get me the right parts and outstanding service support to get the bike in operational order. I was out the door in 20mins with exactly what I was looking for. I'll return.
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January 2024 by Sean McKean
Really happy I brought my bike here for service.
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January 2024 by Kimberly Blair
Great service and selection! We bought a Saris bicycle carrier. The folks at Jax are so knowledgeable, helpful and professional. They are all bicyclists too!!
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January 2024 by andrew logan
Outstanding service. Great about communicating the status of repairs. They work well with their suppliers and vendors as well as advocating on behalf of the customer.
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January 2024 by Ya Namvong
Very friendly and helpful staff. Couldn’t be more happier that we went with Jax
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January 2024 by Brian Dunn
Very nice and informative staff with fair prices.
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January 2024 by Gaspar Ronda
Jax has a very good selection of bikes and accessories and the customer service is excellent.
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December 2023 by Ali Najafpour
Joe and Jeff were very professional, knowledgeable, and helpful throughout the buying experience. I highly recommend Jax bicycles!