Jeweler By Design Custom is a trusted family-owned jewelry business known for its honesty, expertise, and excellent customer service. Customers appreciate how the team, consisting of a father and son, treats clients like family and goes above and beyond to meet their needs. The business is highly skilled at repairing, sizing, and creating custom jewelry pieces, including rings, watches, and heirlooms. Many reviews mention the quick turnaround time, with repairs often completed within 72 hours, even across long distances. The staff is described as knowledgeable, professional, and trustworthy, making customers feel confident in leaving their most valuable possessions, such as family heirlooms and engagement rings, in their care. They also offer cleaning services and custom design work at fair prices. The team’s attention to detail, care, and friendly communication leave a lasting positive impression. Customers highlight their ability to handle delicate and priceless items with care and expertise, often mentioning that they felt treated like family. Overall, Jeweler By Design Custom is praised for its exceptional craftsmanship, personalized service, and integrity, making it a preferred choice for jewelry repairs, custom pieces, and watch services.
Above and beyond for customers they go here. I feel I was treated like family. I brought my wife's whatch in to have it's band changed out and the work performed was excellent. I would hesitate to send my loved ones here because I know they'd be well taken care of.
January 2025
I was very pleased with the service provided by Danny. He was very thorough and explained the entire process professionally. They did an amazing job fixing my wife’s wedding ring, and we cannot be more happier. He truly went above and beyond to provide the best service possible. Thank you for providing extraordinary... read full comment
January 2024
Couldn’t recommend this family owned business more! Quick service and really detailed oriented.
