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November 2023 by Ameer A.
6 hours ago NEW I bought a $1,000 set up day after Black Friday for my wife , so we could paintball Sunday morning and she can start going . The "new"mini gs and "new" $170 air tank both were leaking air. Not even one game Sunday morning at the paintball park and the gun and tank are both leaking air . I call for an exchange for a working tank and gun they say I have to wait for the owner to be in and that they can't do it until he is in Tuesday or Saturday.. I didn't know I needed an appointment for an exchange on a broken gun and tank you guys sold me . Ridiculous customer service.. I'm currently out $1000 and my Sunday ruined. Simply got to the park assembled the first time since buying a day later after purchasing and this "new" tank and gun are messed up and store is currently denying an exchange. I own a business and will take this to small claims . I need someone to handle this asap. I want a working gun or my money. I feel so disappointed as I have spent money at this store in the past as well and this is how I'm treated ..when I buy something that's not working .. my wife didn't even get to use it yet.. it breaks my heart she didn't get to start doing a hobby she's been trying to do together and that a business is willing to take my hard earned money to sell me broken unsafe paint ball gear leaking air from both gun and tank that where purchased as new items. I expect this to be handled appropriately. ( store owner if you care at all fix this Tuesday when I send my wife with broken equipment and either one refund us, two give us our exchange or three civil small court claims.) last time I shop with this place. This review comes down when I get my exchange for working equipment that I paid for
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October 2023 by Arturo Pena
Have to go to matrix cause ur hours wish were open earlier
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August 2023 by Brian Castro
Best place out there. Kyle was very helpful and very informative. He wasn’t trying to upsell me anything like most shops. This is the spot if you’re new or experienced. Will be coming here a lot in the future.
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August 2023 by Miguel P.
This place is great, I go here weekly for thier paint deals and the staff is always super helpful, which is great especially for beginners that are not sure on what they should get. I highly recommend anyone that paintballs or airsoft head here for your gear
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August 2023 by P H
This place looked great until I walked in with out a mask. They immediately made me leave. We will always remember what businesses did to us during that time and will never give them our business. I went to the other store in Murrieta that sold similar items where they were happy to see me in their store mask or no mask.
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July 2023 by Glenn R.
OZ is the man! Seriously great deals, down to earth and not trying to just pressure you to buy things. Will be definitely going here for all my gear
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March 2023 by E M
Great energy and speedy service from the pretty lady at the counter???? def the best paintball and air soft place In the whole area would recommend a vist to all??
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March 2023 by Brady Thompspn
Best shop in San Diego county with knowledgeable folks and a nice owner and the best selection of gear and paint at the best price.
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February 2023 by Sir_Wadles
Super great place to shop at. Came in to get some leaking macro lines replaced and the people there were super helpful and honest. Some of the most friendly staff there and were amazing when I left my wallet at the shop. Will be taking all my business their!!!
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January 2023 by Koby grimes
I love this store, they have everything a paintball player needs. Customer service is top notch and the deals they have on paint are INSANE.
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January 2023 by Brian B.
Drove 3 hours to get there and spent over $2,300. And the creepy owner would not allow us to use his restroom... I had to go pee in the rain in the parking lot... then begged and pleaded to not make my kids also go pee in the parking lot in the rain but they had to.., his excuse was COVID... there was no other customers and he wasn't wearing a mask. Then he had the audacity to invite us to join his team. He has a great selection of stuff but I will always regret putting money in his pocket.. will always go to the Rancho Cucamonga store in the future... Much nicer staff.
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January 2023 by Paige F.
First time here today. We felt very welcome when we walked in and Kyle was very knowledgeable about everything airsoft. He helped us out a ton and helped entertain our young children. Thank you!
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January 2023 by David K.
Went in to check out some airsoft guns with my son. We were met by a friendly salesperson who patiently showed us what they had... being new to the hobby, we appreciated the time spent explaining things. No hard sell and refreshingly just a passion for the sport. I would recommend this place for sure.
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December 2022 by Peter Hilliard
I love this place! They were super helpful. I was looking for a paintball gun for my son for Christmas and they did not mind telling me almost everything I needed to know about the different choices and advantages/disadvantages of them. These guys really know what they are talking about. Don't buy online! This place is awesome!!!!
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December 2022 by Rico Burns
This place is awesome. I bought a HPA tank and some other stuff from them, and they were super cool with their discounts and customer service. 10/10, definitely my favorite airsoft/paintball store!
