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December 2023 by Rhonda T.
If I could give a zero I definitely would. For many years, I've witnessed the two elderly female associates have been blatantly rude, and condescending toward African American customers.The most senior female associates avoid providing assistance and behave as if they are imposing on them. I don't understand why the owner continues to allow their nasty and rude behavior. I've witnessed them in action multiple times at this Murrieta Hallmark store. It is the year 2023.... For goodness sakes!
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November 2023 by Tea Lea
Nice &. Neat -found what I was looking for - plus more
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September 2023 by Linda Long
Great Hallmark shop! I always find perfect cards there..
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September 2023 by Aimee M.
If I could leave zero stars, I would. I am rather new to this area, having just moved here about a year ago, and I decided to try to go in store and browse their ornaments/decorations to try to get ready for the upcoming holiday season. Immediately upon entering the store, I was harassed by a very abrasive saleswoman who demanded to know if I was looking for something specific. I was honestly taken aback by her tone and aggressive introduction but tried to explain that I was simply intending to browse the Halloween collection and maybe pick up a few cards. The store itself is small and the stock is limited, there were flies by the entrance, and the ambiance was definitely not friendly, which did not put me in a great mood to shop. I decided to try to use my "just because" free card coupon since I was already in the store, and upon checkout, the same saleswoman stated she could not find my email in the system tied to my account, which would be impossible given that I was emailed the coupon; additionally, she questioned my address and stated she would update it since it did not match, which I found strange given that I have already had online card orders delivered to my new address. I tried to end the interaction as quickly as possible, given her unfriendly nature, and was further assaulted by her tone and demeanor when she questioned/attempted to correct the pronunciation of my address street name (it's a very simple address, a common name). In short, if I could go back in time and warn myself, I would just skip the uncomfortable 10/15 minutes I spent in this store. Needless to say, I would not recommend this place; If you are in desperate need of a card or an ornament, and every other store is closed/out of stock, just do yourself a favor and order it online.
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May 2023 by Jessica H.
I would leave 0 stars if possible. I had a nail appointment in the area and drove by this store and went in thinking it was a great place for a last minute Mother's Day gift and I love supporting local businesses as a business owner myself. Boy was I wrong. To start, most of the stores items were outdated and overpriced, but that's besides the point and something I could have looked past. The customer service was absolutely disgusting. The moment I walked in? I was watched over like a hawk, the sales associates made me feel discriminated against as if I was going to take something. They offered no help along with that. Mother's Day items were scattered throughout the store and it was unclear where things were. I asked for assistance finding a Mother's Day mug and the sales associate offered no help and gave a very short response "uh, they usually are here somewhere". She pointed to 3 mugs that weren't Mother's Day mugs and that was the extent of her help, she walked away as she said that, so it was extremely passive. I found my items and asked if I could sit them at the front register since they didn't have baskets or offer me a basket and the store was empty anyway, and the associate at the register looked taken aback that I asked to set my items down. THEN I asked if the Mother's Day cards were in a specific area and she just pointed to the general back area of cards (about 4 aisles them) which I obviously seen, so I asked again and she said "wherever you see pink cards back there and just so you know we close in a couple of minutes." it was just so clear and obvious they didn't want to help me. I grabbed whatever card quickly because I was so uncomfortable in the store. Then when I went to pay she refused my $100 bill. Not sure why a store that easily exceeds $100 when you buy a few items doesn't accept $100 but okay sure. So I paid with card. The sales associate didn't speak more than one word to me and then I left feeling very upset and disgusted. As a known business owner in the area I will be sure to not recommend this place of business. Let this be a lesson to treat ALL customers with kindness as you never know who may be in your store.
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March 2023 by Patricia T.
Lynda, if you're reading this, I just want to let you know that YOU made my day. All I asked you for, was to show me to the "job promotion," cards. While you didn't have exactly what I was like hoping for, you walked me straight to the, "Congratulations," cards. There, you picked out 3-4 cards and helped me look for more suitable ones. You asked me questions that I didn't expect, but was so honored to let you in on who was being promoted. Your sentiment and just the mere expression of happiness, from YOU, whom I just met, got me all so happy inside. Hallmark.... When you care enough to send the very best. This store surely scored when they hired you. I am so glad to have run into someone who actually, genuinely really cares. I spent $7 in your store. That's all. But, I had the best experience here, today. Thank you, Lynda! I thought I would let you know, how important it is to have people like you, in shops like these. I was so impressed!
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January 2023 by Mike Hunter
My wife loves this place. They have all her favorite hallmark cards and the employees are top notch
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January 2023 by K M
Peggy's Hallmark continues to be a very special place to shop for beautiful cards, ribbons, wrapping paper, and gifts for every person in our life and new babies, too. Those who work at Peggy's are always nice and allow you to shop in peace. I wouldn't think of shopping anywhere else.
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December 2022 by buzylizzie5
Very friendly staff. Well stocked for most items. Christmas ornaments always go fast.
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November 2022 by Love The E.
I love this hallmark. Every time I come in here, the ladies are so nice and helpful and very sweet.
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October 2022 by Richard T
Nice to see they're still around.
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June 2022 by Heather M.
Wonderful hallmark. Large and well stocked! The employees are so friendly. Every time I come in I stay longer than I intend looking at everything.
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June 2022 by Lynn S
This store is honestly one of the best things about Murrieta. I moved away and it's the only thing I miss besides Black Bear Dinner
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March 2022 by David Disbrow
I always shop my cards at Hallmark great quality cards and so much more!!
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January 2022 by H Wagner
My moms favorite hallmark and that’s saying a lot. They all know her, she’s a regular lol
