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March 2024 by Jung Park
Food was good but customer service was so so
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March 2024 by Patrick
First time! Had fish sandwich. Was great!
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March 2024 by kalia everette
They always forget stuff!! When you order late they just give you whatever left they have i swear! Whenever I order here they forget something and our whole order is messed up! Do better or hire better employees.
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March 2024 by K M
Old microwaved
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March 2024 by Timothy Robbins
Well I really wanted popeyes because the one near me shut down. I drove all the way here and was in line for almost 20 minutes. Nobody greeted any of the customers that came in. The manager was in boh chatting away but never did anything about the growing line forming up front. Finally a worker that had just come on shift tried getting my order, but then didn't have the change to break my bill. 100% unacceptable. You need to retrain your team like yesterday. ??
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February 2024 by Alexis Holiday
Sometimes I have to ask for fresh food, but usually I can tell by who’s at the speaker if the foods gonna be up to par. Depending on who’s in the kitchen that day, this is easily my favorite Popeyes in proximity. Today was my best experience at this location. Bobbi in the drive-thru had the best customer service and the food came out fresh! Plus everything was correct in the bag. E’Nuff said!Parking: It’s in a huge parking lot connected to Denny’s and farmer boys. There is always plenty of parking
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February 2024 by Jane Luis
Justyna at popeyes drive thru was extremely rude. She refused to answer questions I had about the family meals and shut the window mutiple times throughout our conversation when I tried to speak with her.
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January 2024 by Jamie Anderson
Horrible customer service!!!! You get ignored, order wrong and old food!!! And a simple request for dipping sauce is like pulling teeth.
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January 2024 by Kimberley Narcisse
Kid-friendliness: Nice family atmosphere, safe.Wheelchair accessibility: There is plenty of room for a wheelchair.
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January 2024 by Chris Jackson
So I was handed soda cups with a bunch of soda on the outside. I asked for a napkin and was told I would get some in the bags even though I needed it at this moment, the young man obviously didn't care. Now I need to clean out my cupholder. I requested for pickles on the side for a sandwich but didn't receive those either. I'm really disappointed in the service.
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January 2024 by Mark Doi
I will always give Popeyes high ratings because I love the food and the service, with the exception of the gas station location on Murrieta Hot Springs road. I have never had a good experience with that place. The food isn't as fresh, even if they mange to get your order correct, which is rare. Last time I went, I was the only one in line and it took 30 minutes to get my food. This 5 star review is for the location near French Valley Airport.
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January 2024 by Exotica Bonet
Very clean, food is good and fresh and employees are very nice to include the managementParking: Parking directly in front of the building
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January 2024 by Kenneth C.
Went through the Drive through and ordered2 Piece Chicken Combo, with Cajun Fries, Diet Coke and a side of Truff Spicy Mayo. The person taking my order told me they were not allow to give out the spicy mayo, however they have given it to me on the side previously and the sign clearly stated they were selling a side of spicy mayo for $1.00 I mentioned this to her and she argued with me telling me "We don't even have a button to charge you for that." 1. I don't like being lied to about not being allowed to give out sides.2. If they are not going to honor the advertisements on the signs they are posting, they should not be posting the signs.3. As a customer it is not my problem that they do not have a button. Obviously, they put the sign out so there must be a way to charge me for it. Not a fan of company's that make their problems the customer's problem.I never got the spicy mayo like I requested and when I got home, the chicken in the box was withered and looked like it was sitting under the heat lamp for hours.It is bad enough that the quality and quantity of the products being served today as well as the customer service taking a dive, but this is unacceptable. As a long time customer of Popeye's I have experienced more problems with this local store then any other Popeye's I have visited, across the U.S.If this is the service and quality of food I can expect, this will probably be the last time I buy anything from any Popeye's.Receipt Info:Store # 12987Host: Jaaccklyn60046Store address:36442 Winchester Rd. Murrieta, CA 92563Phone: 951719-3203
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January 2024 by Jeff R.
Went in around lunchtime and staff greeted me courteously. They also communicated well with each other to get orders out fast. Seems like they have nice leadership and a good team.
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December 2023 by G D.
Food is always good however orders are usually missing items or something wrong with order. Kids working there are quick to fix mistakes though.
