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January 2024 by Ron Goldburger
This place is great for a quick visit, either personal or professional…. from stocking up on food and supplies for your restaurant, ice cream truck, snack bar, or vending business. You’ll likely find what you’re looking for, or a satisfactory substitute. This place also has lots of specialized items, like snow cone and cotton candy supplies, as well as different concentrates and mixes for different regional cuisines.
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January 2024 by Ericka Washington
Great customer service!Always ask if I need help out with my cart.Thank you!
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December 2023 by Tiffany L.
This store needs new management. Perla and Christina are rude and always talking. They cannot be bothered for anything. They are rude to their cashiers also when cashiers call them to open or for help. I have witnessed this on numerous occasions. Associates are seen wearing air pods while working and do not provide you with any customer service. Perla will be on an aisle listening to music on speaker on her phone... very unprofessional. Be careful and check your dates. I always have to check dates when I buy yogurt because usually the first one I grab is expired. The gentleman who works in deli is rude and unhelpful. He says if its empty on the shelf we do not have it and then I have had another associate go out of her way to make him help me and there was more product on top. I only shop here for last min things now because each experience I have is unpleasant. There are only a small handful of polite and professional workers here. The rest clearly are not supervised or trained properly.
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December 2023 by Julia S.
I gave this review 5 stars based on one individual in the store. She asked me to fill out a survey but I lost the reciept. the manager Ashley is always so helpful. I have witnessed her numerous times going above and beyond for her customers and coworkers. She is friendly and always has a welcoming smile. My first experience with her was a couple years ago when I must have looked lost because she asked me if I needed help finding anything. At that time I rarely shopped at smart and final. She is the only worker who I hear offering her assistance in the store. She is the reason I still shop at smart and final today!
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November 2023 by Amy L.
I am a regular shopper and always find the employees very friendly when I walk in. I like that I can count on grabbing a rotisserie chicken in a pinch and the produce is always fresh. Store is clean and management is very helpful. Will always be my go to store!!
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October 2023 by Shauna G.
Not smart to shop here and the only thing extra here are their prices. We were turned off by the over priced pumpkins at the door and their "fresh" flower section where 95% of it was all wilted or beyond dead. All the employees here at this location look completely miserable and long lines with only one register open. Would not return, this was our first visit and we were completely disappointed! Went to the 99 cents store and got a pumpkin for half the price of this store as well as cute potted flowers for 1/3 the price of your dead flowers.
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October 2023 by Joseph Raponi
Went in this store this morning at 9:30 am to pick up a few things. One thing I wanted was Chrystal Geyser water in 35 pack which was on their weekly ad which came out today. They were completely out! This is not the first time that this has happened. It happens often at this store. Horrible management.
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July 2023 by Jeff Meinardus
Front Page: Trimmed Tri-Tips, and 10 for $10 patties unavailable on a Saturday. Entire tomato offering, no good. Checker friendly, store clean. Grocery aisles well stocked.
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July 2023 by jennifer Sheldrake
The store was nice, and people were helpful. The line was too long with not enough cashiers.
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March 2023 by Marilyn Monroe
Stopped by today and purchased 6 coconuts. The 3 I opened were molded, completely rotten inside. I called and was told I could drive more then 35 miles back to Murrieta to return them. Are you kidding me. Whose going to pay for my time and gas to make a 78 mile round trip? Anyway, they told me I could return them to a closer location so I went to the store here in hemet where the jackbutt manager had me wait in line for 12 minutes and then once I reached the counter she herself opened another line. Thanks for the horrible customer service. These people are truly awesome right. Sarcasm is all I have for the true lack of customer service. Zero stars would be a better rating but sadly I have to give one star
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February 2023 by Gigi Bailey
I went specifically to purchase a rotisserie chicken and I wanted to make chicken n dumplings and I go to cutting it as I take little bites and it’s still running blood. Never will purchase from this S&F AGAIN!!!! Thats what’s thermometers are for! DISGUSTING!!!
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December 2022 by Kristen Forrester
I don't frequent this location but have always found them helpful w/ finding product and check out personnel greeting w/ a smile!
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December 2022 by Patrick T.
I can't say enough about the customer service I get here. I'm a business owner and have alway received top notch service here. CJ is the best. She always takes care of business. As for anyone that knocks the cashiers here and thinks they work slow, I'll disagree with that. It's just like a bank, one minute there's one person in line , next minutes there's 10 people in line. Keep up the great job!!!!
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November 2022 by Harry Battiste
Great location, great prices. Awesome staff
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November 2022 by Michelle Duran
Very nice cashiers that are very professional and knowledgeable of the store products and merchandise. Love this store its also very clean and everything is always in stock.