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March 2024 by Dominic Sanchez
I gotta say, compared to Giant RV this place is def better in every aspect ??
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February 2024 by F G.
just had an insurance claim completed, awning replacement, this place came highly recommended, never again!!! the staff is dysfunctional, sit side by side yet not one knows what the other is doing, let me explain, when first got estimate that person said someone would call me when material was in? never got a call. so I called and every time the person I was speaking talked over to another person to ask about my claim. I was supposed to call that person, that person told me another person was my rep, no one told me part was in until I called, called two more times only to find out there is an on site awning repair day!!! why couldnt any of those guys tell me that instead of waiting two month???????
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February 2024 by Ramona Jeffery
We have an RV in stopping periodically just to see the new bells and whistles available. The people here are so nice, and I've heard they do great jobs on repairs as well.
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February 2024 by Charlene Mittel -Ridgway
Found products I didn't know existed!
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December 2023 by Michael S.
There are so many LIES in her attempt to make it look like I am the bad guy!! At the end I will attach photos and pictures do not lie. I did call him back and left a message around 10 am on Monday. I have NEVER SEEN YOU, MET YOU, OR TALKED TO YOU AND YOU ARE SO MISINFORMED!! Nobody was belittled he is a grown man come on for crying out loud. It is a total LIE her impression of my MH pictures will tell. It is oxidized because of the heat in SoCal and it is scheduled for another detail, it was done last year in Palm Springs. Another LIE to the front cap was repaired not replaced the grill was replaced the rest was bodywork. I googled TVRV and found NOWHERE you are rated number 1 in sales, service, or repair. As a matter of fact, Leisure Coaches was rated number one in the state of California. Maybe post your site that states that?? In regards to the windshield over 2 months of waiting, my insurance check was made out to you which makes you the contractor. The glass installer is the subcontractor!! THE WINDSHIELD WAS DEFECTIVE AND CRACKED NO ROCK OR FOREIGN OBJECTS HIT THE WINDSHIELD. Your analogy is incorrect about the amount with the windshield it was over 38k not 33k. If TVRV had checked the electrical sources for the coach the breaker would have been detected as tripped you did not!! I am sure you know where the breakers are in your everyday car. Not my job to check or troubleshoot which is why I brought it to TVRV which turned out to be a big mistake. Talked to Eric yesterday and the caulking for the flares wasn't done professionally it looks like the caulking was spread with a bat, As I had stated yesterday they WERE part of the repair!! I noticed orange peel where you sprayed the Gelcoat which means it wasn't cut and buffed correctly, if it was the orange peel would not exist. As a past owner of show cars, I do know that to be a fact!! No worries to right a wrong I will get it corrected and buffed accordingly. I am sure people will agree my coach is not negected, or cracked!!
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November 2023 by Robin Hassen
Today was the first time I have been to Temecula Valley RV after not being thrilled with the big RV repair location in the area and their extreme wait times (over one week) to even look at your rig. I did not like how my rig sat on the lot for 10 days before it was even looked at a few months ago. My experience at Temecula Valley RV was completely different. Steve was so helpful and knowledgeable, he had me come in for a free inspection and quickly helped me find a cheap and easy solution to my problem, rather than having me drop off my rig for weeks just to wait to be looked at. Steve and Temecula Valley RV will be my go-to RV repair location moving forward. I would recommend this business to anybody looking for fair, honest, and helpful RV service. Thank you Steve!
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November 2023 by Elizabeth Gorman
We were very disappointed with our experience with the service department at Temecula Valley RV. We made an appointment 6 weeks out and were told at that time that they accept 1 year new warranties with Grand Design. On the day of the appointment, we were told that they have not accepted warranties with this company for over a year! They said the employee who told us that was new and not informed of this information. This is unacceptable! It was a waste of our time to hook up our trailer, drive it to Temecula, and then have to return it to storage the same day. Don't waste your time with Temecula Valley RV! We were able to make an appointment with another nearby RV Center with only a 2 week wait. They also accept 1 year new warranties with Grand Design.
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November 2023 by Jane Tranter
We had an emergency situation and Temecula RV were able to fit us in same day, and got us back on the road. Everyone we dealt with, spoke with was friendly, helpful, knowledgeable and made a great team to get things done! Thank you to Steve, Al, Mike, John, Zach, the cashiers and others I did not get their names…5 stars well deserved. Would recommend and we will return
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November 2023 by The Knight
I drive over an hour to get to Temecula Valley RV. That within itself says a lot about this company. They have had the parts that I needed for my older RV in stock every time I've been here. Everywhere else I checked, either did not carry them or would have to order them. The prices at Temecula Valley RV were much lower than other companies.All the staff that I interacted with were professional, very helpful, and extremely friendly.I enjoy coming here, and each time that I do, I spend at least an hour just looking around at their inventory.On my next trip here, I'll be leaving my RV for repairs. They seem to have a great setup for whatever repair I may need. When I visit here they are always busy. Obviously, there is a reason for all the business. I'll be putting my trust in them next.
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November 2023 by Richard Torres
This is a nice place and everyone was pleasant, I had an issue with a tow vehicle electrical plug and they managed to squeeze us in the same day. They have great customer service and make sure you can get back on the road. Thank all of you at Temecula valley rv for all your service.
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October 2023 by Naxalamuw Limuw
***BEWARE: OWNER IS RACIST***NATIVE AMERICANS - DO NOT BRING THIS COMPANY YOUR BUSINESS!The owner explained to me he had ONE bad incident where he did not file his TAX EXEMPTION DELIVERY paperwork properly & he got stuck with the bill. He should have made sure all his documentation was in order before delivery.My qualm is that my RV needs repairs and the owner refused to accept my tax exemption (Federal & State Law Exemptions) for tax on parts—-which is exempt under law.You would think that with a high concentration of Native Americans in the Temecula area they would want OUR business & treat us as actual patrons of the business & not as NUISANCES!I tried to explain to him about how the process works & he refused to listen, got LOUD, said he did’t want to deal with Natives because it was nothing but a hassle & pain, said I was arguing with him & then he hung up.
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October 2023 by Str8 C.
***BEWARE: OWNER IS RACIST*** NATIVE AMERICANS - DO NOT BRING THIS COMPANY YOUR BUSINESS! The owner explained to me he had ONE bad incident where he did not file his TAX EXEMPTION DELIVERY paperwork properly & he got stuck with the bill. He should have made sure all his documentation was in order before delivery. My qualm is that my RV needs repairs and the owner refused to accept my tax exemption (Federal & State Law Exemptions) for tax on parts---which is exempt under law. You would think that with a high concentration of Native Americans in the Temecula area they would want OUR business & treat us as actual patrons of the business & not as NUISANCES! I tried to explain to him about how the process works & he refused to listen, got LOUD, said he did't want to deal with Natives because it was nothing but a hassle & pain, said I was arguing with him & then he hung up.
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October 2023 by Tom B.
Temecula rv installed a new fiberglass roof on my Rv and went above and beyond. Bill in service kept me updated throughout the entire process the owner and entire staff are great people and easy to work with they don't have a problem answering any questions I had I would have to say the roof looks better than when it was brand new I highly recommend this shop and my Rv repairs and service will only be done by them ! Job well done thank you guys
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September 2023 by Paul J.
I'm new to the RV world after buying a used 2021 Coachmen Galleria. I bought a service contract but didn't want repairs done at the place of purchase. Travis at Temecula Valley RV was extremely helpful in coordinating with me and the service contract business (Secure Shield). As is the nature of RVs, parts and equipment come from various sources and Travis reached out to the manufacturer of the fridge/freezer that was not freezing at all. After replacing a control unit was not successful, Travis again reached out to Nova Kool, the fridge manufacturer and Secure Shield to arrange shipment of a new fridge/freezer. I got the RV back after a few weeks until the new fridge/freezer arrived and Travis arranged for same day installation. He even got shipping charges covered via the service contract. I'm extremely pleased with everybody at Temecula Valley RV, from Steve the scheduler to people I didn't meet but overheard working with other customers providing a lot of knowledge of various RV systems and accessories. They really know their business and do it well. I've read of people having service nightmares elsewhere, which made me that much more impressed with Temecula Valley RV. Thanks to them, everything is cool or frozen, as it should be!
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September 2023 by Steve Bacher
I highly recommend this place! I went in looking a new wiper for my slide and Greg was more than happy to help me find the correct part. He was very professional and knowledgeable. Thry have a large selection of parts, I will be going back again later today to buy a few more things for our rig.
