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October 2023 by Bryan Head
My wife had a terrible and disrespectful experience at Tsega Salon. She simply wanted her hair handled and cared for in a specific delicate manner, which is how the assistant usually tends to it. However, things took a turn for the worse.What made matters even more challenging was that my wife wasn't aware that the usual assistant was not available prior to her appointment. When she arrived, Tsega, the owner, suggested that her husband would handle her hair instead. Given the unexpected change and feeling uncomfortable, my wife politely requested to reschedule.Regrettably, Tsega's response was shockingly aggressive and argumentative. This incident left my wife deeply disturbed and distraught. She had been a loyal client since October 2022, having paid the salon $4500 during that time, but this experience was the last straw. It's truly disappointing to see such disrespectful customer service. We can not recommend this salon.
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October 2023 by Michelle Looper
I had the worst most humiliating customer service experience at Tsega Salon. Securing a good client in business is a difficult process. I don't understand when a business owner would intentionally behave in a manner that would destroy that business client relationship. Unfortunately that is what has occurred. Horrible and offensive customer service.
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October 2023 by L M
Waaaaay overpriced!! Decent work but I'm sure you can find just as good if not better for a lot less $$. Not worth it.
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May 2023 by Sela Fessehaie
I never miss an opportunity to get my hair done here when I'm in town. Simply the best!Services: Blowdry
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June 2022 by Shirley Bowman
Absolutely love, love, LOVE Tsega’s Salon! Super professional, excellent service and you will always walk out feeling and looking your absolute best! I’ve been a customer for years and Tsega trains her staff extremely well. Everyone I’ve had work on myself and my daughter had always done an amazing job.Services: Hair extensions
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June 2022 by helen fuller
I love Tsega and Tsega Solon. I live in San Diego, but I drive up to Murrieta for hair services. I won't let anyone else touch my hair. It took a long time to find someone I trust, and she's the one. I have been going to Tsega for many years, eversince she was working in National City. She's the best!Services: Perm
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June 2022 by kathy Burnam
Great experience everytime.Services: Curly hair
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March 2021 by Stephanie R
Worst ever! Never again
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September 2020 by Shaunna H.
Very overpriced. I had braids put in and it cost me $400. My mistake for not researching, just trusting. After researching the area including San Diego and Los Angeles the average price for braids is about $150. My braids kept coming undone. And you could see my hair through it. Please research other salons before going here
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February 2020 by Shirley Castleberry
Just Amazing❤️?❤️??
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January 2020 by Ariana R.
I have been coming here for years and have always had amazing service. Tsega is not only knowledgeable in her craft, but she truly makes you feel so comfortable and listens to your needs and wants. She is extremely talented and I can't say enough good things about her and her staff. My family loved my hair so much my mother and her mother-in-law started to become her regular clients as well. If you are looking for someone to get your hair healthy and teach you how to properly take care of it, look no further.
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October 2019 by Ray C.
They don't allow you to choose the stylist that does the best work on your hair. Even if you tell them that a particular stylist has damaged your hair. A lot of staffing issues going on that shouldn't involve the customers.
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July 2019 by UniInflux
Yes, I have gone here before and they do a beautiful job with your hair. In my experience, possibly the best. However the issue is pricing. They quoted me one price, but when all was said and done the price went up significantly because my hair had grown an inch so that was more “ work “. The husband got involved and it was two against one. I will never, ever, ever forget that day. I was cornered as a customer to pay a price that was not even listed anywhere. I will never go back. In my eyes, they scammed me.
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May 2019 by Linda Gunn
Very Lovely staff. Way OVER PRICED!!! Natural hair should not be the reason you charge a "little more" To only wash and blow dry should not be close to $100.
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April 2019 by Rachel Cobian
They do beautiful work...weaves, trims, natural hair care, braids, blowouts. They do it all and well. Nothing but friendly and professional service. Highly recommended.
