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January 2024 by Gianno V.
I changed my review to 4 stars due to the empathy Heather has reached out to me. She clarified the dynamics as to how loan structures worked. I didn't want to give a review that dents the company. Thank you, Heather
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July 2023 by Nadahi R.
#### BEWARE OF THERE NEW OVERDRAFT PROTECTION SCAM #### Unlike every other Bank, When you say "yes" to U.S. Banks Overdraft Protection, your also saying yes to a Line of Credit & a hard inquiry on your Credit Report. (TOTAL B.S.) Soleiman Wafa was the genius AKA my bank rep who screwed me over by never explaining, hinting at, alluding to or even slightly mentioning anything resembling a Line Of Credit. I had the pleasure of finding out by getting my first ever denial Letter in the mail. Till this day I'm still fighting to get the inquiry off my Credit Report While Mr. Wafa hasn't even offered an apology. Take your hard-earned money elsewhere!!!!!!
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March 2023 by n p
They wouldn’t remove a few overdraft fees. After predatory practices at my college years ago I had paid US Bank thousands in interest from misuse of CC. Hadn’t used my checking too much and accidentally charged a few items over. Don’t expect them to help you even if you were prime poor customer in the past. I closed my checking and I hope they close my CC from there with the worst benefits. Don’t bank here. Do not.
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March 2023 by PrimalMel
Great Staff and very informative. Will miss them all when I move.
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February 2023 by Steve B.
Excellent service on phone and in person. Ahmad was very helpful knowledgeable and patient. Highly recommend this branch.
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December 2021 by C G.
Oralia Reveles assisted me today and she's great....but when I tried to withdraw my money from my account, I was told to call first so that they can order funds or my other option is to get cashier's check. I was educated today, uhm....
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October 2021 by J G
Salomon from US bank inside Albertsons is amazing! Not only is he knowledgeable, he is very professional and kind. My husband and I have been very pleased this past year with the service US bank has offered. I would recommend this branch to anyone!
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March 2021 by Ethan Port
US bank as a whole is quite lackluster , with limited locations and hours are somewhat of a drag but, my banker Salomon has been one of the most amazing , efficient and kind bankers around. Salomon is the saving grace of this location. 5 stars for Salomon
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March 2021 by Julie with AVON
Salomon from US bank inside Albertsons is amazing! Not only is he knowledgeable, he is very professional and kind. My husband and I have been very pleased this past year with the service US bank has offered. I would recommend this branch to anyone!
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May 2020 by Josh B.
I've been coming to this specific branch since I was a teen. What I really like about the staff is how customer service oriented and attentive they are. Not once have I had a band experience with this branch and the tellers. I went to deposit cash/checks in 3 different transactions and Heather who was able to assist me was very patient with the process and also started a simple and human conversation with me. Times are tough with this pandemic for sure but it's people like Heather, Thip, and so on that go beyond and pay attention to detail. Grateful!
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January 2020 by Sylvia Olivas
Best bank around?
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September 2019 by Ryan Smith
I've been coming to this location for years. Yes, even with mobile banking I still come into this branch. I'm always greeted with a happy smiling face. Great crew from management on down.
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July 2018 by The Lawless
A bank that opens two hours late everyday? Who uses this place lol
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March 2018 by Tin L.
The senior manager Thip Chanthapanya is the best. She did everything in her power to help me and my wife get approval for a loan to open our business. To all business owners that have been denied loans from other banks, give Thip Chanthapanya a call and I'm sure she'll do all she can to help you too.
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October 2017 by Linda T.
I went in there and got mad. Called them BRITCHES, they got mad back, and closed my account, and withheld my money for 30 days! So, what are me and my husband supposed to do for money for 30 days? Go on Welfare? Hard core hateful women. Don't ever go in this branch. In fact don't ever go into a US BANK, PERIOD.CHASE bank is so superior, there is no comparison. US BANK STINKS!
