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March 2024 by Dushe Vata
This place is all messed up I don’t know how they are in business I took my cat there doctor was so rude my cat was on pain she grabbed him for his tummy he scratched her and she snapped my cat on the face I told her stop don’t hit him she said no I’m just giving him lesson really i didn’t bring him here for that then she said go wait in waiting room with him and I call u I went to and after 2 hours waiting girl in front she told me unfortunately we can’t check your cat today they don’t care for animals just want to get pay
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March 2024 by Kelly Brenz
Very good vet. Got a same day appointment very helpful. Took care of my fur baby
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February 2024 by Bellal Moghis
I had a pretty bad experience here. I’m a first time cat owner and I was expecting a bit more guidance. I paid for a $100 exam, which consisted of a Vet (I believe, she barely introduced herself or said much) who took two mins weighing my kitten and listening to his heartbeat. Said he was fine and walked out. Not satisfied with the service, I took him to another vet in Lake Elsinore, who did a thorough exam and actually took the time to answer my questions and gave me guidance. Even though this lesson cost me $100, I at least know not to come back here.
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January 2024 by Angela Elizabeth
I was trepid about the clinic at first because it was free to go to the first visit with a voucher from the shelter. They were really great and showed care and compassion for my pup. Cost was reasonable compared to other vets, and I feel safe bringing my animals here. 9nly reason for 4 stars and not 5 is they push certain flea meds and other drugs without sharing alternatives or potential side effects. My dog ended up having adverse reactions to the flea and tick meds, which I mentioned but they did t note it on his record. I recommend doing research on anything before agreeing to any drugs or topicals, especially if you value holistic care. Big pharma has its hand in vet medicine, which is normal for any medical practice. Although I appreciate the way the staff shows care and concern for the animals wellbeing. I also have saved a lot using the VCA monthly plan and best of all is that my dogs loves going here! It's like a treat for him and all the attention he gets. He leaves happy as a lark.
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December 2023 by Aubree Ghoul
I had to bring in my 16 year old cat, Sassy, after getting sick suddenly. The doctor carefully worded what was happening to her while minding my feelings because it wasn’t good news. I ended up having to make the decision to help her reach peace. The doctors and staff knew I was very heart broken and emotional and helped me through the whole process and giving me space to spend some last moments with my baby. After everything was over the doctor even walked me to the front door making sure I was okay. After a couple of emotional weeks, the whole staff wrote and sent me a card on how Sassy will be missed! I think this is the most caring vet I have ever been to! Thank you all so much for everything you helped me through!
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December 2023 by Denise Cascarano
Very clean, staff is friendly and helpful. Even when they were running behind we had a quick visit.
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December 2023 by Pam Roberts
My 12 1/2 yr old pug had only been a patient one time as we were just switching to VCA. She died unexpectedly and staff at VCA were absolutely wonderful to Lucy and me. I highly recommend VCA!
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October 2023 by Gail C
Brought my 8 year old furbaby in for checkup and to check on some lumps on his chest. Vet and vet tech were awesome. Vet was able to test the lipomas and found just fatty tissue. All else good. Very reasonable price. Found my new vet.
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August 2023 by Craig D.
First time with our new dog, though I had taken a previous dog there years ago. Very quiet, relaxed atmosphere. Dr. Wentzel is great with pets and great with people. He and the assistant got right down on the floor with Louie and let Louie get to know them, all the while doing the exam. As a result, going to the vet will be just "going to see people," rather than being about being poked and prodded on a cold table.Dr. Wentzel and staff are friendly and knowledgeable.
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August 2023 by Theresa H.
Great service! Thorough, caring, understanding of a limited budget. Affordable rabies shot.
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August 2023 by Barbette Joseph
My pet gets the best care even though she likes to give them a hard time. They are the best.
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August 2023 by Felix Ramirez
VCA is so wonderful had the best experience with them. Definitely welcomed my pup like family. Didn’t push any meds or exams definitely does not over charge straight to the Point!!
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July 2023 by Jordan P.
Our first visit was such a wonderful experience. We just moved to the area and don't have a regular vet. So when our dog was injured we knew we'd have to call a few places to find somewhere willing to see her same day. VCA was able to see her within the hour. We checked in and we're in the room within 10 minutes. From there we saw the doctor and had a plan in place within 20 minutes. Percie stayed from 10am until 230 and the bill was SO reasonable if not downright cheap. The staff are caring and super efficient we didn't wait for hardly a few minutes. Most importantly Percie was super well cared for and loved while there. I highly recommend this hospital and I'm so grateful they made a cruddy day a lot less bad and our dog is feeling better already. Thank you!
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July 2023 by Letty V.
I had the unfortunate task of taking my neighbors little dog a couple of months ago to have her put to sleep do to heart failure, the people that work at this hospital really care about the animals and the compassion they showed was so appreciated my neighbor is 87 and she authorized them to let me make the decision, I will be referring this hospital for the care and compassion that they showed in this dreadful decision. Thank you for your kindness it's nice to see in this world today.
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July 2023 by paul Hinton
Saying good bye to your beloved pet is never easy. VCA was open early, their staff was awesome and treated us with compassion and care. We will recommend and continue to use VCA for all of our vet needs!Thank You
