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September 2025 by Geno Rizzo
What a horrible pharmacy. They don't count the day you pickup your meds. Then I had my script sent and was told I could pick it up later that day after 2. Then I called and was told it would be on the following days truck and I could pick it up then. I go to pick it up, they tell me they sent it 10 minutes late and it didn't make the truck, so I wouldn't get my meds until Monday, maybe; this is four days after the script was sent and was told it would be ready that day.
If I'd been told I could've had the script sent somewhere else. Instead I was stuck and they really didn't care.
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September 2025 by Miranda Aguilar
I tried to set it up so my medication could be picked up here. BIG mistake. Id rather drive all the way to cal oaks then go to this location. Always a huge line, always rude, and I thought maybe they have alot of people but last 2 times I needed a refill I couldn't get through to them on the phone and when i finally did and they would check to see if they had my refill if get hung up on ! This isn't medication I can just skip a day on or pick up early either. I waited for over half my lunch break just to be hung up on . Then I called after work and still couldn't reach them. Drove all the way there only to find no line and nobody in the parking lot . When I proceeded to tell them what happened they just ignored me and didnt apologize or anything just to find out they didnt have it. Waste or my time . Never coming here again .
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December 2024 by brandon b
I was pleasantly surprised with how smoothly this Walgreens pharmacy is run. Light years ahead of other Walgreens I’ve used before moving to Murrieta. The whole staff is friendly and works with a sense of urgency!
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September 2024 by Noora Barakat
Had an awful experience trying to get vaccines here. I'm 7 months pregnant and waited 1 hour for my name to be called, only for the pharmacy to say that they "couldn't verify my insurance," despite the fact that I presented my valid insurance card. No apologies for making me wait so long for nothing and no attempt to resolve the problem. Went to Albertson's Pharmacy across the street and was in and out in less than 15 minutes - no issues whatsoever with my insurance card. With so many other pharmacies around, I would avoid this one.
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October 2023 by Linda D.
I don't like to write negative reviews, but reading other customers reviews, plus my experience with them today forced me to write. I scheduled for my family of 4 to have flu shot, scheduled at 3:45 pm, and didn't get to call our names until 4:47 pm. I get there at 3:40 pm, there is one customer a head of me in line, it didn't get to me until 4:00 (20 minutes stand in line). Then the girl help me check in, said that they can't find our information or insurance, which I have to provide for her again, I told her that this is NOT the first time we been to this pharmacy, they should have all the information on file plus our insurance is the same. We sat there to wait for our turn, then it turned out to be 1 hour of wait, I get frustrated and want to cancel our appointments, but then they call our name. FYI, there is not much customer there, just come and go, but I'm not sure why they are so slow. When the pharmacist call us, which she called my daughter who is 14 years old, so I said I will go in with her just because she is a minor. This flag me that if this pharmacist is new or she even know the medical guidelines that minor patient WILL HAVE to accommodate with parent/guardian. Then she ask my daughter to confirm her birth date, which my daughter provided for her clearly, then she just stare the paper in her hand for a good 30 secs to 1 'minutes, this started to make me wonder if she got the right paperwork since there are 4 of us, AND my big concern is if she got the RIGHT VACCINE. After she give both of us the vaccine, I ask if I can get a proof of all the vaccines for all of us. One, I need to submit to my work, and two, for upload to our PCP for our immunization records. She told me that she is not sure if she can do that because she never done that before. I told her that I been to this pharmacy before and I always ask for the proofs for the same reason, and they always provide that for me and not sure why she told me that. As I wait out side, I saw she ask the staff, this is really concerning me. She is the pharmacist, did she really know what she doing? She doesn't know the policy or protocol of the pharmacy OR medical guidelines? Not to mention, while we in the room, she drop the paperwork in the trash, pick it up, open the shaft container lid, AND give injections to us WITHOUT changing the gloves. I work in healthcare so all these details caught my eyes. This pharmacist definitely needs more training on medical guidelines, protocols, and policies. Should I be concerned and worried? YES, I am. I was concerned about the sanitation, safety, and most of all if we received the right vaccine. And guess what, it been done! I will change pharmacy, even if this pharmacy just down the street from my house.I always have a good experience at this pharmacy, not this time.
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October 2023 by T J.
The drive thru pharmacy is extremely slow. It takes me 15-20 minutes just to get my prescription.
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September 2023 by Trish S
?☀️??
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September 2023 by Janice P.
Christian in the photo center made sure my same day photos were ready and called to let me know. Great service and super friendly!
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September 2023 by Izzie S.
The pharmacy manager, Briana, was willing to compromise my health by taking her personal emotions out on me as a patient. I called her out on a customer service issue. She lied and acted defensive about an issue. So what she did was cancel a prescription that I urgently needed for my health because she was upset at me. She also said she will cancel all prescriptions from any doctor. It is very unethical and unprofessional that she takes out her revenge out on patients like this. I have been a customer of Walgreens for over 20 years and I have never encountered such repugnant and unethical behavior.
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August 2023 by Roland E.
I received a phone call stating that my medications were ready for pick-up.great, I go there and the meds won't be ready until 3 days later. Okay, we all make mistakes, but then as I was leaving, the pharmacist says to me: If I don't like it, go somewhere else. This pharmacist, that represents Walgreens,needs a manager to explain to him that we are the customers.
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June 2023 by Justin M.
Worst Pharmacy always backed up and gives excuses on why your meds aren't ready. Takes at least 24 hours to get a prescription filled after they receive it then after they tell you an hour, 4 hours later it's still not ready. This has occurred multiple times, always stating they're backed up or to busy.
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April 2023 by Carol Dickerson
Great service from the pharmacy!
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March 2023 by Regina P.
I was so relieved to find out my health insurance offers 90 day prescription refillls through Caremark CVS. They contact all your doctors for you and then automatically ship your refills to your house before your 3 month supply of any prescription including birth control, run out! Call your insurance company asap because most of them do this.
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January 2023 by Sabrina M (sabrinam28)
Disappointed. Prescription was never filled. Took two days to hear from them saying they had an issue and I would have to contact my doctor. Would’ve been nice to know that on day one.
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December 2022 by Google user
The pharmacy staff are nice but the wait times both for phone and for waiting in line to pick up are the worst I've ever seen at a pharmacy. And this is EVERYTIME, no matter what time of day it is. I've even had their automated text tell me my pickup was ready only to drive over there, wait in line for 40 minutes and then them tell me they have issues with their computer and they can't sell me my prescription.
