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September 2022 by Michael L
5 star review for the assistance from Sandy! Needed some help with an 1983 Mercedes that a prior owner had serviced, she went above and beyond to accommodate. Thanks for everything!
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July 2022 by Ian Cordle
Great !
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April 2022 by M Lasko
5 star review for the assistance from Sandy! Needed some help with an 1983 Mercedes that a prior owner had serviced, she went above and beyond to accommodate. Thanks for everything!
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April 2022 by ADAM R
Sandy was extremely helpful and knowledgeable.
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January 2022 by Joan B.
I am so impressed with this shop. They are now our go to for my husband's car and mine. Sandy was great when I had a problem with my car as they could not take it immediately. She did speak with the tech to try to help guide me until my appointment. Once the appointment happened they were so thorough and communicative on repairs, costs and further recommendations. They were terrific and will be our mechanics for our cars go forward. Professional, knowledgeable and CUSTOMER ORIENTED! What a pleasure.
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October 2021 by Andre Smith
Took my car there for a detailed troubleshoot for a problem that I'm experiencing. I explained to front desk and the Owner about my troubles. I left the car with them, came back the next day when i received a call saying they couldn't find the problem. I described to them that i had my fuel injectors replaced and properly installed and coded, prior before taking/ leaving the car with them. A technician by the name Peter was working on the car and requested for the injector values. To make sure they were correct. However i called back in minutes with the values. No answer. I called back again after no call back. Went to findout what's going on... they said the Owner is refusing to work on my car, saying too much people work on it, he wants nothing to do with it. I ended up paying$152 for nothing to be done. When i got my car back, i had a check engine light on. There's was never one when dropped the car off.. for a tech to say they can't find the problem and boasting that they're the only one with the advanced tools in the area is laughable. I may take this to legal claims for my 152. I would never recommend this type of so called professionalism to anyone.Service: Transmission
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July 2021 by Peter C.
This was my first experience with Alpina and can only give glowing reviews. I had an emergency and they were so accommodating and were able to squeeze my Mercedes in for transmission work. While doing work, they found a leaking fuel line (could have been a fire hazard) which they could easily replace. Their work was thorough and reasonably priced. Sandy is terrific in keeping you knowing how the work is progressing. While I typically keep my car on the Peninsula, Napa is our second home and I am going to be looking forward to bringing my car back for regular service. I am so happy to have found them while searching the internet.
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May 2021 by Miles Mulcare
Great service. Very trustworthy.
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March 2021 by Dale Robbins
I’m really impressed with the top quality service I have received from Alpina. The top quality service, original BMW parts and detailed description of what was wrong and corrected. True professionals I trust. I normally do repairs myself. This problem was overwhelming. Gabe was amazing. This was the best car service I’ve ever received. To top it off the car was washed and vacuumed.Services: Electrical repair
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December 2020 by Ken Jeffers
Excellent as always ???
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October 2020 by Robert P.
I have been an Alpina customer for many years, trusting them with servicing a number of different vehicles. They never disappoint. Sandy is a very friendly and knowledgeable person at the intake and billing stages, very good at explaining options and reasons. Gabe and his skilled professional staff are accessible and fast-working, and can always be counted on to tell you what's actually needed, when and why.
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July 2020 by Bruce Troup
Very professional with my service visit on my 2017 BMW M2.Recommended other services that they don't provide to maintain the vehicle.Car returned on time with excellent car wash.
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October 2019 by Aymar G.
Service was excellent. Stopped by without appointment to have my battery checked. I indeed needed a new one. Did not want to wait so I went to the dealership and got one. Brought new one back and got it changed in no time. I could not have asked for better. Had their flyer in my car for several months now and it became handy. If you own a European car and in Napa, you should check the place up. Very professional.
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October 2019 by John Holmes
I rarely write reviews, but this business deserves a good one. My wife and I were visiting Napa from our home near Seattle, driving our well loved, and well used, Audi A6. We were packed up ready to leave and the car would not start. A bit of research showed Alpina was nearby and a European auto repair shop. When I called, Sandy was sympathetic and very helpful. They offered to diagnose the problem right away if we got the car to them. AAA helped immensely and Gabe at Alpina did, indeed, work on the car right away. It turned out 2 of the 3 fuel pumps were shot. We decided to replace all 3 pumps, but were told we may have to wait an extra day for parts. However, Sandy called early and told us the car was finished. Gabe was very knowledgeable, helpful and supportive in our stressful situation. I highly recommend Alpina and it will be my go to shop if I am in trouble in Napa again.
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July 2019 by Richard Gomez
Gabe and the staff of automotive technicians truly care about automobiles and their owners. The high degree of care is exemplified by the cleanliness of the shop. I recommend this establishment for anyone who owns a European make vehicle. They provide regular maintenance and repairs.
