-
July 2024 by Désirée Cachette
The Manager there, Jason, is incompetent. He speaks loudly, has people tell personal information loudly, is slow and cannot fix his own mistakes. There is always a line of people who need help (probably because the manager is not great) and only 2 waiting chairs for customers when there is often 5+ awaiting help. The manager said I hurt his feelings when I pointed out he often types in or writes numbers in the wrong order, which is sort of important for a shop which does phone numbers
-
July 2024 by Jim Beazley
Jason Frank was extremely helpful and patient with me when I came in with an emergency issue.
He did a great job of helping me!
-
July 2024 by Soph D
Everyone was so incredibly helpful and patient while trying to fix my phone. I would recommend anyone to the store. The employees are kind and knowledgeable on all subject matters involving iPhone issues.
-
July 2024 by Bonnie Moore
The employees at the AT&T store on Soscol were so nice, patient and knowledgeable. I would definitely recommend them to anyone needing help with their phones or their account!
-
June 2024 by Andres Navarro
Jason and awa were fantastic helping me with my new upgrade and kept me very entertained while during the process
-
June 2024 by Bob Hurley
We are so happy that we chose the ATT store on Soscol Ave in Napa, CA. Marco and Gabe did a stellar job of helping us change to ATT fibre optic, but they also helped with new phone service too. Best experience ever!!
-
June 2024 by Jon Niemi
I had to go in to seek help with my elderly mother’s bill, they got it done!
-
June 2024 by Dana Mendez
Jason is awesome!
-
May 2024 by matt mcnally
Jason at the Soscol location in Napa was very helpful & efficient upgrading my iPhone 12 to the 15 Pro. He let me know about all the improvements and new features and was knowledgeable about all things relevant to
the upgrade and the payments plan.
Highly recommend to anyone looking for help in the world of phones in wine country.
-
May 2024 by Angelito Arangcon
The person at AT&T Napa was so helpful
Resolved the issue with my cell phone right away, so thankful for this person, it’s so unfortunate I didn’t even get his name.
-
March 2024 by Lidia Becker
Thank you to Jason fro helping me fix my phone. I wasn't able to receive calls. I went to multiple stores and no one could figure it out. Jason took the time to call into att for me and fixed it in no time at all!
-
February 2024 by steven ceciliano
Staff is extremely helpful and easy to work with!
-
February 2024 by BRC
Store Manager Jason was incredibly helpful! Super friendly and knowledgeable. Really appreciate the professionalism he provided with my questions and concerns…
-
February 2024 by Laurence Platt
My phone just died. Suddenly. Dead. Who can be without a phone these days? I envisioned a world of hurt coming my way: replacing the phone, retrieving all its data (not easy with a dead phone), not to mention a BIG expense. Fearing the worst, I stopped by AT&T's store on Soscol in Napa. Gabe served me. He totally got my predicament. Within a half an hour, I had a new phone, new accessories, data transferred from the old phone to the new, and all at a ridiculously low price (more than half the time I spent there was Gabe looking for (unasked by me) the best prices). When you go to the dentist, do you sometimes mistrust what they tell you that you need? You can trust Gabe. This is service that's so outstanding, it went out of fashion years ago. What a tech-hero this Gabe is! Ten stars (out of five).
-
January 2024 by Mark Bourassa
Jason was helpful with my bill pay issue, thank you to those guys for being there!
