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February 2024 by Chris Baker
This company is the worst won't pay to have anything fixed to our truck to get the transmission redone and there fighting to pay for the repairs but quick to take your money do not use this company
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February 2024 by Serhii Shelep
AUL extended warranty provides comprehensive coverage and excellent customer service. Highly recommend for peace of mind!
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February 2024 by Allen J.
Worthless scum of a company my vehicle was misdiagnosed I have paper work providing the fact and the company refuses repairs or let me speak with any management and refused towing to a shop it's disgusting that thay lie and cheat people
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February 2024 by Devonte Kilgore
THIS PLACE IS ABSOLUTELY RIDICULOUS!!!!!! I'm not going to even try to explain the whole situation..... Just know that this place is a COMPLETE SCAM!!!!!
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February 2024 by Torii Eley
Aul is the WORST !!! It’s a SCAM !! Their warranty says they cover certain things my car been in the shop for seven months even though the warranty is still good on my car they’re not able to cover my engine which the warranty says that they can they only willing to put 2K towards and 7900 engine Which is ridiculous I will be reporting them to the Better Business Bureau
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February 2024 by Bobby Hamann
I have a rear main seal leak and they don’t cover it. It says on my paperwork seals and gaskets. Sorry nope. I had previous work done and they only covered 3/4 of the job and I still had to dish out a lot of money out of my pocket. Tell me again why I have $100 deductible and I am paying a lot more out-of-pocket.They got your money so they don’t care. I would not recommend this company
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February 2024 by Jason Strauss
Horrible company to work with. Paid over $3,300 for extended warranty, 1st claim they denied, no option for recourse. Rude to work with. Ended up having to purchase a replacement engine out of pocket. Now fighting with them for full refund of policy since it doesn't do any ggod.
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January 2024 by Antonio Cabrera
They refuse to pay a claim on rear lateral arms for my 18 Buick Enclave because of the surface rust on the nuts and bolts. The point of failure was the wear on the bushings and not rust as AUL claims.
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January 2024 by 2x Tasties
Best warranty service available ????
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January 2024 by Terry Taylor
They would not help fix your car. They will find a way out of covering your car.
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December 2023 by Terry Martin
Great warranty company
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December 2023 by Kyle Green
Lanica was incredible in helping me with a payment and claim processing. Super fast service, knowledgeable and super friendly.
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December 2023 by Dave W.
I have to give them one star to submit. Garbage. Stay away. They will make up whatever they can to not pay.
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December 2023 by Sianni B.
You guys still havent gave me my damn money back from a rental and it's been 6 months you guys are absolute ass I will blow up your phones till I get my damn money back
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November 2023 by Zac Slovarp
Stay away from this outfit. What a waste of my hard earned money. Just submitted my first claim in 4 years after spending thousands on a lifetime warranty; 7 weeks in the shop and they hardly covered a thing. What a racket. Based on my unacceptable experience, I requested a cancellation of my policy and they directed me back to the dealer where I purchased my vehicle (likely because they hold a good chunk of the profit as well). When you go to request a refund they play games with their pro-rate. I paid for a "lifetime/150k" warranty and with only 48k on the clock you'd think you'd get ~2/3 of your warranty back. Nope. Not even half.Apparently the lifetime of a vehicle is 7 years. How convenient.When you call their customer service I always get the vibe that I'm calling some random individual sitting on their couch at home half listening because they are probably busy selling my information online while I ask for help. Absolutely terrible.Don't even get me started on their roadside/towing... what a joke
