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February 2024 by Ace **
Nice selections and good discounts. Helpful staff
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November 2023 by Alex Ohnemus
Excellent.
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June 2023 by Samantha Djonne
Got to try on a dress here. And the fitting rooms are so nice.
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December 2022 by Ariel Tirado
Kinda boring.
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December 2022 by Marysol
My favorite store, great customer service
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November 2022 by Djstratton1127
I'm not certain of this manager name, I think its Tony. My god I can't believe a establishment would employee such a rude, unpleasant person. Instead of assisting customers on the floor he stares at his phone smiling, having a great time. Once I was checking out I noticed the line was long with only one employee at the register. I looked back to see him still on his phone. Seems he's to high up the totem pole to check customers out...
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October 2022 by Neeraj Jain
Value for money. Some attractive offers are available
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September 2022 by Bay Walker
Had a clear shopping agenda and found what I needed quickly—on a good sale. First time shopper here. Spacious nicely decorated store. Helpful attentive staff.
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August 2022 by shannon men
Great items at the store and very nicely displayed but I feel like it's still a but pricey for an outlet store. The sales people are very friendly and it's not so over crowded so I recommend stopping in to see what they have
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August 2022 by Claudia Caudillo
Only been here a couple of times and same thing with the sales staff to include the manager. They were not friendly or helpful at all. When I was ready to pay they just looked at each other until they decided who was going to assist me. So awkward!
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January 2022 by William Brickham
Great staff, but pretty much every item I purchased from this store had discoloration, major shrinkage, or some other kind of defect after the first wash. The quality of clothing sold at the “outlet” version of BR is nowhere close to that of their regular clothing. I would highly recommend not purchasing clothing from any of these factory stores.
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January 2022 by Annie
They failed to accept our digital gift card
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December 2021 by Nancy V.
I just want to write to express how horrible your customer service is! I place order on 11/25 which was marked as fraud for no apparent reason, so I called and cleared the transaction and placed a replacement order with a live representative. I missed the email from your department moments later on the same day that stated that all but two items were cancelled! Cancelled!!!!???? When I placed the order with a representative on the line telling me what was available! How unbelievable! You could have had the decency to call me and advise that 20+ items were cancelled on the same day that I just placed it with your rep. These were supposed to be Christmas gifts but trust me, I'll NEVER order from your site again!
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November 2021 by Louise T.
My husband spent part of our anniversary here today. We were able to find all sizes and gifts for the family too. We were assisted by a Spanish speaking young lady. She was very patient as we purchased 4-5 bags full of merchandise. She even called another store to order my husband's pants since they didn't have any at the store. My husband was able to purchase a full suit for $160! Incredible! We need this type of Customer Service, friendly, patient, accommodating, and very cheerful!
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November 2021 by Graylin B.
I called the night before to see if a certain pair of shoes were available there. The person that helped said yes they had the shoes available and placed them on hold for me. Today when I came in to exchange the original pair for the shoes I placed on hold I received the worst customer service of all time. It was 10:15am and 3 customers in the store and about 10-15 employees. I asked her if she had the shoes that were placed on hold for me and she said no that all the shoes were on display. I walked around the store and didn't see a shoe section. I came back to the front and asked another employee. And she actually took the time to look at what was placed on hold. Then she charged me and extra 5 bucks for the shoes. This experience left me uneasy. I hope it wasn't a racial thing. I won't be shopping here again.