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October 2023 by yuri daich
Big choice of brands, attractive prices and sales.Convenient location . Have a high power charge station for electric cars.
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June 2023 by Victor Hernandez
Great Service , Love my Shoes!!I wish they could have Shipping Worldwide...
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April 2023 by Richard H.
You know when it's going to be a great shopping day when you arrive at an Outlet Mall and the first store you walk into has a great selection in your size. Well we hit the jackpot here at ColeHaan coming away with sizes for both of us. Not only did they have what we ended up buying 4 pairs of shoes but the young gal who waited on us at 11:30 am on Friday morning was great. We always stop by at this store when we come to any Outlet but a pro tip is to come when they open and try to avoid the busy weekends.
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March 2023 by Mila D.
We were there at around 3 pm today March 24,2023 the 2 sales ladies Mia and Amy who were working there at the time were the kindest and most helpful of all.They were so patient and knowledgeable, the best customer service we ever experienced.
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March 2023 by Martin Lopez
Great help from Amy. Very helpful in store when I was trying out various shoes. She was able to direct us to the nearest store that had my shoe size and called to reserve them for me.
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September 2022 by Glen G
My favorite place to shop for my favorite shoe brand. They always have competitive prices and keep many style choices in stock. I have honestly saved 70% on shoe and accessories here. A definite good places to check out. Plus, the whole mall is great with other great brands to explore and enjoy.
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August 2022 by Randy C.
Outlet stores are typically not known for the best customer service by nature, although there are great employees in all of them. I visited the Cole Haan in Napa Outlets and was immediately greeted by a very outgoing and helpful employee (Shasta) She is dedicated, knows the store, and how to talk to people. But Shasta went out of her way this weekend after I purchased a couple pair of shoes...apparently we forgot to get my Debit card back after paying. Shasta went out of her way using social media to track me down and let me know that I left something at her store. She secured my card, found a way to contact me, and I successfully retrieved my card. We need more people like Shasta and her sales team!! Thanks for your EXCELLENT customer service...
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June 2022 by triangle
Didn't have what I was looking for...prices are reasonable for the brand.
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September 2021 by J. A
Nice and comfortable shoes...
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March 2021 by Rod Skinner
Not like they use to be. Selection ok
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February 2021 by Brian Higgins
Organized Store, nice inventory, excellent sale prices
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January 2021 by Thomas Painter
Love this place and the prices
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August 2020 by Wayne T.
I have bought several shoes here for myself and wife since I've lived in Napa. Went in to return a pair of men"s dress shoes I had only wore for a few hours, because they were hurting my feet.I spoke with the store manager not sure of her name. They would not return them because of a few small scuffs on the bottom of the shoe and said they could not take them back for resale reasons. But coming from a retail industry background myself I know their are always exceptions and they can also send them back to the warehouse or mark them in the clearance section. I am also a local resident and will not be shopping here anymore. So just a notice to anyone looking at shoes here. Make sure they will not bother your feet or feel uncomfortable because you can't return them.
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April 2020 by Giancarlo Fradella
The best shoes to work in
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January 2020 by Romulo Magaña Núñez
Got a great deal here.