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November 2023 by Danielle H.
Kaycee in the pharmacy was truly so helpful during when trying to navigate medications for my dog during a stressful and difficult time.
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November 2023 by Kim M.
Went in to buy a blow dryer since the one in our hotel is ancient . Yanira was the cashier and she is an asset . The store was clean and orderly and Yanira was super nice and helpful !
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January 2023 by Grace L.
First off, one of the best CVS I've ever been to. Well stock items in the front store ..friendly and helpful staff. I love the self check out. As for the Pharmacy...I need to give a shout-out to Dr. Suleiman Jangikhan for his hard work and for the amazing team he has. I've been going to this Pharmacy since I've been staying in Yountville, CA for at least a year now. No matter how crazy it gets with the phone calls, drive thru and long lines...Dr. Jangilhan (Pharmacy Manager) and his team of technicians have always managed to help everyone in line with the professionalism and couteous service. Recently, my family and I were able to get our booster shots and flu vaccine since we registered online. (Easy process) Suleiman took the time to explain everything and when he gave the injections it was not painful. I've met Anne, Michelle and I feel horrible because there are two amazing women in the back that are always helpful but I have not been able to get their names. (Both may be Filipina) I usually go to the drive thru when they are helping me. In the past, I have witnessed customers being rude and making hurtful comments to the staff here. It's disheartening because every single person there works so hard. I just feel that some folks are treating the Pharmacy as if it's a drive-thru burger joint...they want fast service, screaming about insurance Co-pays...it goes on. People tend to forget that these health professionals are making sure our medication is correct and there's no room for errors. Thank you Dr. Jangilhan and your team of Pharmacists and Technicians that are keeping all of us in the community safe and health. Excellent Service!!
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January 2022 by Rusty S.
CVS is an excellent store what can I say when I'm working and I can order for a shop and delivery they have everything that we need some stores their shelves are not that stocked but this store is unique and it's own way I recommend this store if you ever have a need for something whether it's pharmacy Brothers as seen on TV whatever and the price is really good and they have a rewards that you are more than welcome to sign up for
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January 2022 by Kate B.
I use this pharmacy to fill my prescriptions. While there have been some hiccups, I'm giving it 5 stars for Nicole who works there. Whenever I call, see if my script is ready, she's always kind, patient and gives me accurate info. Others are vague and leave me hanging in the wind. All pharmacies are like that esp with their company leaving them understaffed - Covid shots craziness etc. So five stars for Nicole. Overall, I'd say my experience with this pharmacy has been great. And N
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December 2021 by David S.
This store and its parent company are not worth frequenting - ever again.Visited store and used restroom which was as disgusting as you would expect from a gas station in the middle of nowhere!Called and reported the issue to the 800# and requested a call back. Did so again two weeks later, requesting a regional manager contact me. Still no response over 7 weeks later. Then completed an on line response and was promised a response in 5-6 business days - now two weeks later still no response.The facilities were disgusting and their customer service is awful. Never going there again and would strongly recommend against shopping here, it is unsanitary - probably should have called the health department and not wasted my time with CVS.
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July 2021 by nancy s.
I have always enjoyed this CVS Store nice friendly cashiers.UNTIL TODAY I suggest CVS management takes cashier "WENDY" and ask her if she enjoys being downright rude to me and other customers in line for no apparent reason. She shouldn't be working in customer service due to her really bad attitude and behavior towards people.Bye bye, Wendy
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January 2021 by M Z.
This location normally does not have adequate staffing , the wait time to check out is very long and the Pharmacy staff is rude and not helpful. I went in to pick up a prescription the first person took my information pulled the fulfilled prescription but sent me over to wait in line with the people dropping off prescriptions. When the second person spoke with me her demonstrated behavior was indifferent I asked her a question and when when I asked her to clarify something she said she began to loudly repeat herself. I explained I had no problem hearing her I had additional questions . She again spoke to me very loudly and I left. I called my doctor and moved my prescription to a competitor.After this experience I have no intention of ever returning to this location for anything!
