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January 2024 by Karen Brothers
No clerks to help. None.None at the cash registers.Empty store. Check yourself out.
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January 2024 by John Phelan
Parking lot is where all the tweeters smoke crystal
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December 2023 by Claudia V.
The manager Natalie ,, she don't how treat costumers very bad and rude actitud,, I can't understand how she is in that position you will lost costumers ,,,, I need to put a star to post this but 0 star
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December 2023 by Lea Eldridge
Love cvs
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November 2023 by Ida
Something happened to this location and they started bringing in pharmacists that don't share the same care as those who have been there for yrs.One woman pharmacist who recently started working Sundays is simply terrible..She makes the other amazing pharmacists look bad.No bedside manner, no filter. She violates privacy and speaks openly about patients loudly which is pretty sad.I hope she isn't permanent or we will change pharmacies to across the street to Rite Aid.
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November 2023 by Curtis H.
My review is more about the consistent customer service that Greg in the Pharmacy provides than the store. He is always super friendly and waves if I am in the drive-thru. He goes out of his way to provide friendly service that is missing in so many parts of our society. Keep it up Greg, its appreciated!
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September 2023 by Allegra Macedo
Every time I come here I have to wait 5+ minutes by the check out for someone to notice I’m there and ring me up. Pretty annoying!
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August 2023 by David L.
This is worst CVS I've ever visited. They added new self checkout kiosks. Where are the human checkout clerks? Problems with the checkout and no humans around for advice and assistance. Saw customers putting items back and leaving the store. I will not be going back to this store! The CVS at their Trancas location always has at least one checkout clerk and they are friendly. I enjoy the human contact.
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May 2023 by Jacquelyn Cleeland
I would not use this pharmacy. Trust me I know. I have been a CVS customer for my whole life! But I am leaving and going to the rite aide across the street. Here is why. Is anyone else out there who finds the pharmacist manager Natalie incredibly difficult?? I must say She has treated me with only disrespect and little kindness.I have heard her talk about me, hang up on me, but the biggest thing she did was when I had to get some new Rxs filled , one was an anti-seizure medication. She let me walk out of there without any directions for how to use these new medications!!! She was the pharmacist that day and all she did was stand behind the counter growling!! I believe I am lucky nothing happened to me!!Last but not least was yesterday when I got a message from a cvs in Novato telling me that a Rx was ready for me to pick up. I have never ever used this pharmacy. So I called and spoke to Natalie, and she told me that one of Rx had been pulled from them and filled. I asked her how that happened and she said she didn’t know????I tried to file a complaint anonymously, but the Regional manager gave out my name and number to Natalie to call me. They did not take my complaint seriously and I was given the run around! So frustrating. They literally have no idea how bad their manager is. I wish them all the best.
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February 2023 by Melody B.
This store is near my home. I was excited to have a drugstore nearby when they opened, but they seem to make it almost impossible to buy anything. Yesterday I needed some NyQuil. They had mostly empty shelves, but I eventually located a tiny bottle. I took it up front to pay. There was no one at the register or in photo. Okay...self checkout it is! But no, both self checkout registers were CLOSED. I looked around the store. No one. I went across the street to Rite Aide & bought just what I needed with a helpful, friendly guy at the register. Why try so hard to keep customers from making a purchase?
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November 2022 by Mimi G
John,Greg and the pharmacy staff are great and most of the clerks at front are good. My only cvs i usually go is 291 Coombs
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November 2022 by Jeron Wong
Waited 20 minutes for a clerk to buy a single item and not one could be found, ended up going to rite aid across the street and they said it was typical of this CVS.
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November 2022 by Ismael Cuadra Rivera
Very rude employee!Threw the money at my hands, and most of the coins fell. He didn’t even bother to help pick it up.
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November 2022 by Jeron W.
It's rare I'll review a CVS but this is a CVS where we waited 20 minutes at the counter for service and not a single clerk showed up. We ended up going to the rite aid across the street and they said it's typical of this CVS, really terrible
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October 2022 by Mark B.
#Good Location#Good Service
