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February 2024 by Douglas DeWid
Best dmv as far as dmv's go. Polite employees, and pretty fast too. In and out in 15 minutes.
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January 2024 by Irma Aguilera
Almost 1hour wating.
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January 2024 by Dalip Rawat
Always. Long lines nd. Tack too much time.
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January 2024 by Moises Barrera
Workers depadanmabad service they are very despotic they don't help anyone miijaivaasrlaprevavemanagement and in linianos that action and you couldn't get rid of them say hello or else bad service they are public workers but they don't perform their job
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January 2024 by Melissa Lavoie
I visited this location to renew my driver's license at around 2:30 pm on a Thursday. I was out by 3:00. I had initially booked an appointment for 3:00, but they took me right away. I'd suggest starting the process online before you go. Cynthia is a gem, as were the two men at the photo window. Thank you for the picture re-take; it was appreciated (and much needed) ;D I had a great experience all around. Thank you again!
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December 2023 by Robert Darby
The keys are getting an appointment and doing your information on-line also!
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December 2023 by Kazuhiko OHO (JN1LFD)
About 30 years ago, I was working locally and went to take a written exam, but I was surprised to find that the questions were in Japanese. Of course I passed.
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December 2023 by Marian T.
They were all so patient and respectful. I was there to renew my drivers license. Was out in 30 minutes.
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December 2023 by Alejandro Hernandez
The California Napa DMV Is by far the best location ever everyone is so nice friendly fast and always willing to help I am very grateful to live in this town where DMV is the best thank you
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November 2023 by Carol Butcher
Great service and very kind staff. Man at 4 was so patient, supportive and helpful when I was unsure of procedures. the lady at 1 was also very courteous, kind and right there to help facilitate. Really very positive and welcoming experience.
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November 2023 by Christine A
Helping my autistic son finally get his CA ID. 2nd attempt at this place. His number gets called and window 4, helped someone else before us. Waited two mins after he helped them, then all the sudden system is down. Can’t make this hot mess up.
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November 2023 by Cara Peck
Everyone at the Napa DMV is so friendly and helpful. Our experience was exceptional.
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October 2023 by Melinda Uriarte
Always a fantastic crew!No matter what they get it done!In a world where going to the DMV mostly stinks the Napa Team Rocks!Just give praise when it is due.
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October 2023 by Jose Gomez
When I hear employees say I need a certain paper work to get my real ID but they don't verify what exact paper work they need to get the job done so that I won't have to go back and forth plus motivate or hit the highway, delawowss, but most likely are getting the job done thank you.
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September 2023 by Brian M.
Napa DMV hasn't been the same since 2021. Now it's UNBELIEVABLY slow, cumbersome. The staff are imbeciles and downright rude, especially to elderly customers. I got overcharged and lied to. I'm still waiting for a substantial refund because of their mistake. If you go here, KNOW your rights and dmv policies. Staff are quick to dismiss or tell you wrong things. Most clerks just have bad attitudes, some openly racist. They also are famous for sending you away to come back with unnecessary paperwork, JUST to get you out of their hair. When i tried to explain the error he made, just a blank bored stare. Dead eyes. Kept saying UUUH HUH UH HUH HMMM UH HUH. Clerk absolutely did not care, did not listen, zero empathy, closed mind just wanted me to blindly insert my card or pay for a large amount. It took a supervisor to undo what he did but she also had all the same qualities listed above. DMV HQ told me all of this especially overcharging and errors happens more often than you think. Again, Be smart. Don't be afraid to ask for a supervisor or clarification.
