-
August 2023 by William D.
This is the only place in town that didn't hang up in my face and the only place that wasn't rude over the phone. Fred was quick, responsive, and got me towed where I needed to all in less than 45 minutes. I highly highly recommend this place if you need a tow.
-
August 2023 by H L
This tow company charged more than the other tow companies is Napa. Call A&T first.
-
June 2023 by Ana V.
This place is awesome! Fred is amazing! I'm coming back really late with my elderly mom and my car breaks down. Fred gets out of bed and drives 45 minutes to an hour to come to the rescue and tows me back home. A literal hero. Meanwhile the local guy in the town I was stuck in (I was literally down the road from him) was willing to come get me, charge me to tow my car to his yard, keep it overnight and then tow me in the morning. This means that I would have ended up paying for 2 tow charges and an overnight storage fee. Escalante towing definitely has my business and recommendation.
-
January 2023 by Richard lopez
Excellent serviceService: Car towing
-
October 2022 by Tiffany H.
Fred is a very kind and reliable. I called him in a pinch last night, my mom had locked her keys and phone in her car at a gas station. He was busy but got to us within 20 minutes! We were pleasantly surprised and he got her car unlocked within seconds. HIGHLY RECOMMEND!
-
August 2022 by tirumalasetty sandeep
Me and my girlfriend met with an accident in Silverado trail napa thank god nothing major happened to us we are out of the smoking car with some bruises. Fred Jones the manager for this company is amazing very nice and friendly he came right away to the spot and took the car out from the road side and towed the car all the way to San Francisco and he dropped me back home safe. I would highly recommend this company and Fred was amazing.
-
August 2022 by Melissa Petrini
I received a notice of pending sale fir my car they told me when I called that they didn’t have my car . I try to find out information about my car three times and I tried to make an appointment to go down and at least get your belongings out of my card it was way too wet for you right ultimately they wouldn’t let me in to see my car and ended up selling my car It was a 2008Mercedes C350 nothing wrong with it except for what was caused in the minor accident before it got towedIf they would have been honest I could have gotten my car out while lt was still somewhat affordable.These people are liars and con artist they don’t even deserve a one star
-
August 2021 by Corrine Cole
Fred was super helpful when we needed help with the tow of our vehicle. Thanks again! We would recommend Escalante Towing Service, when towing services are what you find yourself in need of..
-
February 2021 by Mike S.
I cannot thank Fred enough for his help. I was broken down for two hours waiting for AAA who never showed up or called and our vehicle was blocking traffic with oil all over road. Sadly the Lamborghini had a Rod go thru the Oil Pan. I called around and got some crazy towing quotes ranging from $250-$300 per hour with a minimum 2 hour charge. Lucky for me I found Fred and he was able to help out for a flat rate that was lower then other were going to charge me for an hour. When he arrived he saw all the oil and blocked traffic and called Napa Fire and they took the time to clean up the road so nobody would drive thru the oil and have an accident and potentially get injured. Fred got our car out of harms way and back to our storage facility in Sonoma. These guys are a great alternative to AAA for high end cars that AAA will not tow. Also as a FYI if AAA cannot get you towed they will reimburse you up to you policy terms.
-
August 2020 by Jukebox Jones
These guys are a joke!! Very unprofessional and they just like to argue!! Cops won’t help out! Kentwood apartments won’t help! At least they take cash. 350.00 in pennies not rolled! Bahaha!
-
August 2020 by Brodie Swaeney
Targets people who are vulnerable after being in a crash, promises to look after them to only charge excessive prices. $200 for a tow and $75 per day for it to be in their yard! Don't recommend
-
August 2019 by Betty Braun
They towed my car without the need to tow my car. It was parked right where it was and the disabled zone and I had my placard card up. They made me pay $300 to get my car out. Anybody out there needs to sue a company it's them, just saying
-
August 2019 by Sergio Acosta
This guy's always are in the look out for scamming to tow any car! There just for the money!! 5 stars negative!!
-
August 2019 by J P
Bunch of crack heads who search your car
-
August 2018 by Mrs. R
Guy was super rude