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January 2024 by Kyle ManGuy
Top of the line service here. I have been with them for some years now. Longest lasting tires (60k miles on this set currently), no charge for rotations, and get things done in a relatively short amount of time. That and they don’t try to upsell but Infact actually try to get you the more cost effective option. All around great imo! Keep it up guys and gals! Oh ya and shout out to Joe!
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October 2023 by Cole Johnson
I have a 30ft RV with dual tires on the back. Getting to the inside tires was not easy, and Les Schwab tire center took care of my issue with out any problems. Quickly as well, on a day where they were very busy. The price was also very reasonable. I highly recommend this place, the technicians are very knowledgeable, and friendly.
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July 2023 by Moises H.
Don't go here, these guys have no idea what they're doing and if I didn't know any better they would have lied someone into paying $1000 for nothing. I went in to get an alignment done and they came back saying my steering rack went bad and they couldn't do it told them what they're doing wrong but they wouldn't even try it. Called B&G and they took me right in no questions, and would you believe it?! My alignment was perfectly done in 30min. I should have just went to B&G in the first place. Locally owned and years of experience.
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July 2023 by S Luke
Saved us while in a vacation to the area. Had a flat and they were able to get us in and get the tire replaced to get us in our way. Staff was great.
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June 2023 by Nikoli Brown
Very nice people with great service. Helped us get a screw out of our tire for free and were excellent at communicating.
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May 2023 by Nayeli Montes
Called and left a VM as no one would answer after calling twice. Of course no one took the time to call back. I called again today May 23 only to be left on hold by the person for more than 7 minutes.
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May 2023 by Kelsey Erin
**DON’T GO HERE** My latest experience with this place was not great. I went to get my back 2 tires replaced and initially everything seemed fine, but it ended up being straight up unprofessional. After my tires were replaced, I found that none of my air pressure matched, and 2 of my tires were overinflated. Later when my boyfriend went to fix my tire pressure we found that one of my hubcaps was CRACKED and it definitely was not cracked before this appointment. The part that is completely unacceptable is the fact that they didn’t reprogram my sensors, so when we were attempting the fix my tire pressure it wasn’t calculating the air pressure for the correct tire. I’m unfortunately doing a payment plan with this company for the tires so I can’t cut ties completely, but after this, I am never doing business with them again and I’ll be relaying this experience to everyone I know so they don’t deal with the same issues.
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May 2023 by Wyman Gordon Property Holdings
Every time I need tire help, I continue to be amazed by the level of customer service at the Napa store. They always go over and above my expectations! So great!
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March 2023 by Raees Danish
Hi dear friends so pay attention to this location they are so stupid workers because my car tire is flat so she told me is taking 3 hours. After 3 hours I come back so she told me again . They are working on that is taking 50 minutes. After 50 minutes they are Sid can you give me 30 minutes more. In the need I missed her picture
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March 2023 by Patricia Garcia
I made an appt last week for this morning. It was for just an inspection. I arrived on time at 10am. The man checked me in and told me i was to get alignment and balance on my tires. I informed him i had already had the tires balanced at costco with my warranty and he said ok then an allignment. I said no sir. My appt was just to check all the suspension to get an estimate for the service i will need. He said well we are a few hours behind schedule so it will be a few hours. I said well the person who set my appt this time was because i have an appt at 1 so i cant wait hours. He said oh you will be out by the time for your appt. I have extreme morning sickness so i was already not feeling well. I was very diappointed that after an hour nothing and my car was parked directly in front of the door because i am handicapped. I asked the lady at the desk to please cancel my appt and return my key. Not one im sorry , not anything other then her saying for the honda. I said yes and she had no expression or any type of customer service like have a nice day. I am extremely disappointed that my appt wasnt even in the afternoon. People should be notified if they are going to have to wait several hours. I have no extra car, live on the opposite side of town and the service made me want to not return. Wasted my gas and entire morning to come to this appt. And it made me feel extremely sad that the man just tried to get me to get a service and sign for it when that was not what i scheduled and i didnt want because there is an issue with the suspension that would just cause me to get another allignment after being repaired.
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February 2023 by Cassie Cornett
I've been a client one time over 10 years ago, tried calling 3 times to close my account. Every time they tell me sorry about that we are taken care of it and wil lclose your account. Yet it still pops up ad open on my credit report and I am NOT happy. I owe a zero balance and rather just close this as I DO NOT USE THIS ACCOUNT. PLEASE TAKE NOTE
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January 2023 by Julie Park
Had a tire fixed here. Staff was extremely kind and knowledgeable. The wait time was reasonable as they have un- predictable clientel ( like myself) ! They were able to get my car moving safely. ? Thank you.
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December 2022 by Gregory Mariscal
I would give above 5 stars If I could. I was driving to Lake Tahoe and managed to run over a screw at around 5:30 pm on Friday. I was 40 minutes away from Les Swab so I called them and told them about my situation and asked if they could stay open to fix my tire. I arrived at 6:10 pm and they patched my tire in 20 minutes. SO thankful that they stayed open and went above and beyond. Highly recommend this place.
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December 2022 by Geoffrey Walls
These guys are the best. I stopped by to make an appointment for new windshield wipers and they did it on the spot in 15 minutes. Coming to see them soon for some new grippy tires.
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December 2022 by Benedict K.
Les Schwab came through critical for us. We own a food truck and needed a tire repair on extremely short notice. We had to be in and out in less than an hour on a major tire job. Dakota and Luke were SUPER responsive and helpful & got us taken care of in time for our event. They Couldn't have been nicer or cooler about the entire situation. I can't thank them enough. Going to be our go to spot from now on.
