Lucky is a smaller, convenient grocery store on Trancas with easy parking, making for quick trips. It is described as a friendly, clean, and reasonably priced local option, though some note other chains may have lower prices, more variety, or fresher items for specific products like eggs, gluten-free bread, and peanut butter. The staff receives mixed feedback. Many reviews highlight exceptionally friendly and helpful employees, with specific praise for a supervisor known for excellent customer service, a smiling attitude, and knowledgeable assistance. The deli and meat department are frequently commended, with one reviewer enthusiastically praising the sandwich artistry. However, one experience noted a checker with a poor attitude, suggesting a need for more customer service training. While some shoppers have been loyal for years, others point out inconsistencies in product quality, such as undercooked baked chicken. Overall, for many, Lucky offers a pleasant local shopping experience with a standout deli and helpful staff, despite some room for improvement in select areas.
