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January 2024 by Drew Paveza
It's one of the best places to shop in Napa!
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January 2024 by Bibiana Ayala
All the staff are very friendly and I always find what I'm looking for.
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November 2023 by Carol Wetter
Looking for sales ads. Didn’t see any!
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October 2023 by Freddy Martinez
Had a bad vibe from cashier lady(caucasian) . She Was snickering with bagging lady (caucasian)and exchanging looks . So we pay with food stamps and it seemed to have bothered the cashier lady that we were using food stamps and we are Mexican so she charged my wife’s debit card instead of using food stamps never returned our greetings and just completely presented herself as rude .Good thing my wife is very cautious with transactions and immediately noticed the error in the receipt as we were leaving. Went inside and communicated the issue with management . It was determined that ever single item had to be rescanned wich took some time and no one was able too find out why there was a mixup .as the bagging lady had to rebag every item again she passively aggressively bagged our food again crushing cupcakes and fruit in the process But without saying we all seemed to realize the cashier lady intentionally used my wife's debit card instead of food stamps .to prevent us from using our food stamps benefits We felt very strongly that this was intentionally done by the cashier lady for racist purposes . In my opinion any employee who excersises racial favoritism should be fired immediately. My wife and i are a little disturbed that we were treated like this in a luckys store when weve been here hundreds of times before
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August 2023 by Diane Meyers
Good place to get an Amazon gift card by turning in a bunch of coins in the machine
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May 2023 by Bruce Smith
Kim the bakery manager is incredibly rude ,
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April 2023 by Benedict M.
The Supervisor (Kelly) is truly the most helpful and nice-spirited soul i have ever met she helped me locate all my need for dinner last night while offering solutions when i stated i was vegan and did not consume gluten. I will definitely be coming back here to see and talk to her. Truly mad my whole month!
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March 2023 by Tellie B.
this has been my go to store for years. 5 min from home and always a pleasure to speak with the friendly staff ! I usually stop in after work in the evenings and I must say Kelly is always there providing the best customer service always smiling and knows exactly where to direct me for what i need every time ! I was sad to haven't have seen her for awhile but i stopped in yesterday to find out she was just filling in for another store and she will still be here at our local store :) thank you for your excellent work you go girl ! definitely would like to see more employees with her go getter attitude !
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January 2023 by Michael VanWormer
Some great ladies work at luckys
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December 2022 by William Y.
It's really sad that you have to call the store and nobody will answer the phone. Went through the automatic menu 5 times and no one would pick up the phone. I will take my business elsewhere.
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November 2022 by Cheryl Gribble
Prefer economy groceries, in town, friendly, cleaner, better pricing. This "Lucky" chain is not a fav.some egg cartons outdate quickly, peanut butter selections are limited with oily tyes on shelf not mixing welly and separating easily. Could not find fresh gluten free bread with limited bread types and higher pricing than groceries with more floor space and more volume, lower pricing.Other stores have fresher eggs, such as trader joes, with better egg prices. Safeway has more types of lactose free milk. Whole foids has better ground chuck and healtjier sausage prepared daily.Ice cream cones at lucky ae ususLly limited to ones with peanuts pn top even though ones without peanuts were requested.Chickens are not baked long enough and drumsticks on baked chicken are partially raw at napa store, bright red inside and one had bloody leg bones with psrtially baked white meat so partially cpoked i hsd to cook it more at home, and selling for 9 dollars firxa very small chicken.Nov, 2022.
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November 2022 by Sarah Trissel
There is a cute little sandwich fairy working here in the deli who is single-handedly shaming Subways out of existence. She knows her worth and is just really, really good at her job or should I say art? Napa is a crazy overpriced tourist pit but every once and awhile you get lucky and find a, well, Lucky's. Go for a fresh made sub and stay for the reasonably priced groceries. Or you can take your chances and spend a lot more anywhere else on Trancas. I have already done that so listen to your old Aunt CeCe and be happy and have money leftover to put in your pocket.
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September 2022 by cathy natenstedt
Easy parking. Smaller store on Trancas makes it easy and fast to get in and get out. Love love their sandwiches. Either order or pre made sandwiches are great. Deli is fantastic. Meat department couldn't be nicer.
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February 2022 by Sang Hoang Hoang
So terrible customer service. I put 50 dollars on machine to play lotto, machine not working. The old lady so terrible. Churlish. She just say 40 so on .
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January 2022 by Debbie F.
I been shopping at this store since I was a kid and seen the store grow and change! As a customer I was very overwhelmed with the experience I had at this store! I was at self service-scanning my own groceries when all I hear is a CUSTOMER complaining about a 10 cent BAG. This lady was going back and forth with an employee that told her about the 10cent rule. This is a state where we pay for a bag! So I don't comprehend why the customer had a big ordeal about the BAG! The POOR-employee had enough on how the customer was mistreating her and coming towards her! I do believe the Manager-Jenayln was near by...because the employee told the lady, from what I recall. Employee: I'm sorry but the bag is 10cents would you like to speak to my manager. The lady arguing about the bag: NO IM TALKING TOO YOU!Then cussed the POOR-employee out! I just can't believe management would let that happen! You see your employer trying to explain to the lady about the situation calmly and respectful and the manager Jenayln just letting the situation go overboard! As she standing right there! As a owner myself I would have took control and escorted the lady out! And have my employee to go outside or in the back to calm down. As an older lady I couldn't believe to see that a manager would have a customers back over an employee knowing the situation/ seeing the situation okay out!