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March 2024 by Terry Goreing
Sucked witnessed a redrum. Swear!
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March 2024 by Kimberly Bokoski
This is no longer a Motel 6. It is a shelter in place now for those that are homeless with a plan to get housed. Thank you, Napa. I'm one of the residents very proud to represent .
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February 2024 by Larry Fiebig
This is now a homeless shelter and I visited Grocery outlet across the street, not Motel 6.Close but no cigar.
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October 2023 by Sara Kelley
This is no longer a motel. It's a homeless shelter. This is a nice place with amazing
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September 2023 by Phil Hopkins
Rooms: Very nice upscale rooms, spacious & clean.Nearby activities: Scandia Miniature Golf for the family. With arcades, go carts to ride and pizza. Also many fast food places.
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July 2023 by Karen Camp
The rooms don't even have dressers so there are no drawers for clothes. Very out dated.
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July 2023 by Theresa B.
Don't know if y'all are aware but this motel is used to house the homeless during covid and they are fixing to do it again . FYI
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July 2023 by Terra Dukes
It was pricey
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July 2023 by Dawna M.
First let me say that the customer service is good. The manager on duty and the lady at the front desk did what they could to correct my complaint. A family member had booked the room and had the key for me because I wasn't sure what time I'd be getting to Napa. I arrive at the motel around 11:30ish, I park, grab my stuff, start walking up the stairs and I can feel the unstable foundation/sway of the stairs & walkway, also the hand rail is very hard to use since there is a sheet of metal welded ti for safety I'm guessing. I open the door to room 225..... I can see that this room is so gross. I spend the next hour looking at the walls, baseboards, light fixtures,light switches, doors and hinges, bedding, curtains, window ledge and window tracks, Floor, table and chair, lights on wall above headboard, the bathroom.... The frig/microwave, the ledge above the closet area where your extra pillow is waiting for you, the hangers and the air conditioning vents and the wall heater.....I was so disgusted and could not believe they would rent this room out. It was so filthy, so gross. Hand prints, grime, big areas of paint missing on bathroom door, dirty rusted door hinges, filthy baseboards, filthy everything. I called the front desk, she got the manager and he came up to my room, I showed him just a few areas of the room, he offered me another room, we went to look at that one it was ok but still substandard he showed me another room in the building facing the pool, it was better then the last two rooms, a lot cleaner. The motel is pretty old, central air conditioner for entire place and extremely worthless, unless you just lay down and do nothing you should be ok. The past few days it's been over 100 degrees.... The property is right off of highway 29, it's in a decent area of Napa, but right behind the motel, there are several tents and shopping carts and garbage. The motel is very old, the furniture in the room has served it's time, no phone charging outlets, no toiletries, no coffee maker, no continental breakfast, no hair dryer, no dresser, bed is just a flat hardish mattress on a platform. The paint on the walls, the blue where it meets the white wall/ceilings, the 3 rooms I have seen, all of them look terrible very unprofessional. Motel 6 is a franchise, so the property owner would be responsible for all aspects of owning/maintaining a motel. It seems like with the location of this property and the other hotels right in this same area, that you would want your property to be nice, clean comfortable, provide something of value, convenience be accommodating. This Motel 6 provides non of that.
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June 2023 by Tyler Hart
No in-room thermostat control. Had non-smoking room yet there was a continuous inflow of marijuana smoke via the room ventilation system. Upon notifying employees in office, I was told that the only way to stop the smoke was to "go room to room to find out who" was smoking. Will not stay again--nearly called police. Except they were already there evicting a tenant.
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June 2023 by J B
Too many "unhoused outdoor enthusiasts" in the area. Fire department had to be called because the homeless keep starting fires next to the motel...a repeat occurrence from what I understand talking to the locals. I did not feel that my vehicle was safe overnight, and someone else had their vehicle broken in to. I won't be back. Not sure that the management even cares...perhaps they should address this with the city politicians?
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June 2023 by olga gonzalez-alvarado
Homeless person wandering in hotel area he did not bother anyone still felt uncomfortable. Staff needs some professional training. Coffee available in office but no cream.
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May 2023 by armybeef68
The girl at the front desk when I arrived was REALLY accommodating when I asked for a different room, you see, I'm pretty picky, and what I mean is I always like something downstairs near the office, and I'm always asking for that. It's for safety and security reasons, after all, it's the most used part of a motel, there's people always coming and going, so not only is it a better place to stay, but it's a better place to park. I was also having a gout attack when she wanted to give me an upstairs room, well, when I asked for "something downstairs near the front office" she gave me EXACTLY what I wanted, the room actually right next to the office, so thanks, the stay was GREAT!
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April 2023 by Joshua G
Sketchy experience. Attempted to check in and no one was at the front desk. Waited around long enough to notice the homeless encampment setup along the property boundary. Location is very poor. I would never consider staying the night here. Attempted to seek a refund but have still not heard back from management. Take your money elsewhere it's not worth it.
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April 2023 by Joshua Greenway
Sketchy experience. Attempted to check in and no one was at the front desk. Waited around long enough to notice the homeless encampment setup along the property boundary. Location is very poor. I would never consider staying the night here. Attempted to seek a refund but have still not heard back from management. Take your money elsewhere it's not worth it.
