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October 2023 by Rachelle Beauchane
Armando was very friendly, honest, and knowledgeable.We knew what we wanted and he made it happen for us very smoothly.
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October 2023 by partners2media
I marked the box above as "well above expectations", but the Napa Nissan service department has been so great for the past 10 years that I have used them that I have come to expect excellence on every visit--and they have never disappointed.
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October 2023 by Joen M.
I must say I had a great experience at Napa Nissan. I recently purchased a 2023 Rogue, my second Rogue! In 2018 I worked with Kip Atchley and again this last week! Kip was patient and asked the right questions to guide me to the perfect vehicle. I left bidding farewell to my 2018 Rogue and welcoming a new 2023 Rogue. Thank you Kip! Thank you Armando for making the financing quick and painless!
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September 2023 by Kyle W
Excellent customer service at this location! Keith was very helpful and all of the staff were transparent about the entire process. Definitely consider starting here when looking for a car ?
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September 2023 by Trvlr F.
I've been looking for a truck for a while and love the service they've been giving me, speaking with Armando has helped me out so much, Thanks for the Great Service guys
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August 2023 by Suzanna Vasquez-lonjines
Great Customer service Kip was great not too pushy trying to sell me a car right away gave me great information about the Nissan Kicks. Armando was great explaining cost and coverage.Thank you Napa Nissan I love my kicks!
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August 2023 by NorCal Ohana
Kip was very helpful and educated me on the different cars. I was going to buy a used Toyota but he showed me why I should buy a new Sentra and love it so far! Kip was excellent
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July 2023 by Becky Tillman
Service department is always reliable, friendly, and professional. Communication is clear and phone calls are received immediately if they notice an issue not covered by the service request.
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July 2023 by Walt T
Great service-minded, knowledgeable people. Low pressure sales team. Had the vehicle I was looking for and held it for me as it took me 2 hours to get there. Filled the tank for me. Strongly recommend them.
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July 2023 by Luz Sura
Extremely efficient and helpful team. Every step of our vehicle purchase is made easy. Even at the time of maintenance and detailing.
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July 2023 by Josella G.
As a female shopper, I felt incredibly seen and heard here! Kip in the sales department is so kind and helpful! While I'm not qualified to buy a car, he still offered me sooo much help in moving forward in another direction. I'm extremely grateful for all their help and advice. This is the place to go! You can trust these people! Thanks Kip!
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June 2023 by Moe Morales
The staff was great! I was able to get the vehicle I wanted Keith the salesman, the finance manager and general manager were very open and a pleasure to work with. It was an excellent car buying experience!
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June 2023 by Robert Agostino
Awesome experience as usual Ben hoping here for 10 years bought both my cars Scott in service always takes great care best customer service super informative he is definitely one of the reasons I've Ben coming here for so long
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June 2023 by T C.
I bought a certified pre-owned Nissan Leaf from this location a few weeks ago. I worked with Kip Atchley who was incredibly nice and very funny. I really appreciate the time he took to go over everything with me, answering all of my random questions. I never felt like he was trying to pounce on me like a wolf, which isn't always the case at dealerships. I felt like everyone was looking out for my best interest, and they were ok when I didn't agree to something. I totally recommend this location and especially Kip. If I had one complaint it would be that there were a few minor issues at the very last minute, like one of the radio knobs isn't working well, and The tire maintenance light is on indicating service work needed. However, I got the wrap insurance so I guess I'm covered there. Either way, this was a great experience and worth the drive out to Napa :)
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May 2023 by Jil McDaniel
Kip Atchley, my salesman was fabulous!! He took an immense amount of time to fully explain the workings of my new Rogue. He now will be my go-to for any auto sales!
