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October 2023 by Jacob Bartelt
Simply the best. I wouldn’t take my vehicles any where else. Jay and his team are great, honest and quick. They are there to work with you and have your best interests at heart to have a great working vehicle. Can’t thank them enough for their years of service for my family and I vehicles.Services: Auto windshield repair
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September 2023 by Elaine Ciochon
Super nice, friendly and professional. Will be moving this my go to auto service place. Thank you.
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August 2023 by candy ruiz
Called yesterday to get tires and were ready for me the next morning! Great service! Finally after three years my low tire light is no longer there! Pretty fast and didn't wait that long! And great price! Definitely coming back again!Service: Tires
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August 2023 by toni a.
Oh my goodness!!!! Mohammed came all the way over an hour to bring my tire rim that I forgot at his shop, to me!!! He is an angel. I will always refer them to my Napa friends and beyond.
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July 2023 by Bonnie C
I am new to the area and it was great to find someplace that is trustworthy. I purchased four new tires and thought I needed an alignment. They informed me that the alignment was not needed. Many other shops could’ve easily done the alignment when it wasn’t necessary. The staff is super helpful and friendly. Highly recommend this place.
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June 2023 by Ming Pan
These guys are family owned, friendly and will just give it to you straight in terms of your options. They fixed my axle within 5 hours and also suggest what else needs work for PM.
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May 2023 by Doug G.
I had a bad situation turned around to the "positive" thanks to NAPA TIRE. We had spent a few days in Napa (Silverado) and got up to return home. As we headed out, the tire pressure gauge came on indicating low pressure in the back passenger side tire. This was not OK with over an hour of freeway driving ahead of us. We also had a commitment back home in 3 hours. After Googling tire shops, we found Napa Tire less than 3 miles away.These gentlemen were fantastic. After we explained our situation, they juggled their work around and started on our car immediately. Within 30 minutes they patched our tire and had us on our way. The cost was less than half of what I was expecting.Jeff Perry took great care of us and we appreciated it. Thank you sir!
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April 2023 by Beverly E.
Reliable,positive, always do the best for your tire needs. My family has used them for more than 30 years.
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April 2023 by Bersa Brie
Friendliest auto service so far. They really spell it out for d*** dumbs like myself ?It's a couple of blocks away from a park (Esther Deaver) so if you don't want to wait in their lobby, there is that option.Because of the limited parking and the long wait (I had oil change and a couple of other things done for my car so it can be a long wait, but they do have a lobby to wait in) you will have to make an appointment. Kind of a hit or miss with walk-ins, but because I was a first time customer I booked an appointment online. Again, it a tiny inconvenience for great and thorough service.
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February 2023 by Michael S.
I received a coupon in the mail from Napa Tire for a "free" oil change. As per the coupon, an oil change for vehicles that use "up to 5 quarts 5w-20/5w-30 synthetic blend oil with spin-on filter", a $71.50 value, is "completely free". The friendly letter attached goes on to state that there are "no hidden strings, no add-ons, no kidding".So, I gave them a call to schedule the oil change, as one of my vehicles is due for an oil change. I usually do them myself but hey, free is free! Plus, if this went well, I need tires and alignment on the same vehicle, and I would have likely given them this business.The vehicle in question is a 1997 GMC Yukon, which specifies 5 quarts of your typical 5W-30 motor oil and uses a common spin-on oil filter. Plus, it's super easy to change oil on, with no underbody shields or other stuff modern cars might have that increases labor time.Anyway, I'm giving you all this mostly useless information for a simple reason... I was informed over the phone by Napa Tire that my "free" oil change, that met all the requirements of their coupon, would cost me an additional $29 out of pocket. The only explanation I was given as to why the free oil change as not, well, free, was because "a single quart of oil costs like $8.50 these days." That's funny, because you can order a 55-gallon drum of API-certified 5W-30 synthetic blend on Home Depot's website for $714 with free shipping. That's about $3.25/quart. And it's not the oil filter that's expensive either... you can buy a case of Wix Protec 51036 filters for about $2/each.So, I'm posting this review for a simple reason - if the coupon had said the oil change was $29, I probably would have given it a try, as that's a good deal for an oil change at a shop and not having to do it yourself. But if you are going to offer a free oil change, it should actually be free for qualifying vehicles. Anything different is simply false advertising. And false advertising = scam. Far from the honest "AAA-certified" and "NAPA AutoCare professional" "customer service" and "technical competence" they claim to have.
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October 2022 by Apinya P.
Jay and Napa Tires crew saved our lives. We were on a work weekend in Napa + Vegas and just before we started our gig, our car was making the worst noise. Turned out our breaks was out ( metal to metal) and there was no way we would make it to Vegas in that condition. But we had work commitment so they did everything they could for us to get us back on track safely, including lending us a loaner and drove us and our gear to the Napa gig. We made it to Vegas and back home safe and sound. Thank you Napa Tires!!
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October 2022 by Danielle Heckman
Always has space for our cars and always gives us a detailed review of what's going on with our cars and what to look out for. Have never been dissatisfied with their work!
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August 2022 by Noah M.
Napa tire is my go to for any and all automotive service and repair needs. Family owned and run. Jay Jr and Jar Sr make sure their customers are taken care of in a timely and cost effective manner. The best thing about working with Napa Tire is their honesty and the fact that they really care about their customers, which is very rare these days. We will be back!
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August 2022 by calvin Crawford
Well back to business with my flat tire bringing me back. I've always taken my family here! Hands down best. They will take care of you.
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July 2022 by Water S.
I'm coming back for another oil change, and tire rotation. Like always, everything is great! They receive you with a kind smile, and nice manners. Those guys are professionals, reliable and efficient. And don't they work fast?! My car was ready in a blink of an eye!!! We highly recommend Napa Tire!